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I ordered and received 4 autumn flowering cherry trees - 4-5 foot. Only one was in excellent shape - roots and top. One was in good shape roots and fair shape top. One was in poor shape top and fair roots. One had horrible roots and no top at all and pruned poorly.
3 of the 4 trees came very heavily diseased on all top growth. I am an expert gardener with many years of diverse experience. I will try my best to make them survive. But for $480 for 4 trees I expected much much better quality. Only one tree was worth $120. The poor one should never have been sold this year. Dumping junk product at premium prices on the market to not take a loss on many disease infested products.
It has been just over a month now and none of the trees are showing any signs of new growth at all. I was hoping that they would at least start growing the flower and growth buds for next spring. Hopefully the roots are getting settled in. At this point I expect no flowers next spring except on maybe one tree. And then hopefully I can get some real growth after that.
The first order of trees were not very healthy yet they were replaced and the second batch are great
I have purchased several trees from FastGrowingTrees.com. All have been healthy and shipped quickly.
Unacceptable quality of plants upon arrival! Plants were wilted and with brown spots! Trying to obtain a refund has been a night mare. Pictures have been sent and with no vail of my refund! Dispute has been filed with PayPal! Horrible experience! False advertisement about guaranty and quality! Never purchase plants again
We're very sorry for how your plants arrived! We are an outside nursery so blemishes on leaves will happen but we are always treating our plants to ensure there are no diseases or pests. It looks like this has since been resolved!
I really appreciate the service because I love to order and receive products quickly FastGrowing Trees is that
Tree arrived damaged by shipping, no fault of seller. They immediately shipped me a new one.
My experience is not a good one. First off my trees came brittle with no leaves at all and we're supposed to be 3-4 feet and were more like 1-2 ft. Second my 2 trees came in a box together with the pot wrapped and zip tied in a bag and most of soil came out and was in the bag loose. Contacted support to receive a refund but instead was sent 2 more trees that were just as bad and they said to check if the trunk is alive by scratching it to see if under was green and it was. But that's not the point I spent over 100 dollars each for these trees because the site shows healthy beautiful flowers on them but they don't even have leaves let alone flowers. Very unsatisfied with this company and still trying to get a refund.
We're so sorry to hear how your trees arrived! Shipping stress can cause plants to drop leaves but almost always make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. We've reached out privately to help!
Right after I planned the tree Deer attack happened but it surviving slowly.
Your associate was very helpful and knowledgeable about the plants that grow in our area. We're in Illinios, where winters can be terrible on anyone's garden! So knowing what you can grow from year to year means everything! Thanks again.
Easy to order online! Great selection of plants! Easy delivery!
Purchased apple 3 in 1; pear tree 3-in-1, persimmon, peach and pomegranate trees. All they are doing well. One was shipped with a broken branch and it was replaced with a brand new one within a week. Happy so far with the products and great customer service.
I have ordered around 10 fruit bearing trees and bushes that have all arrived on time and looking very healthy. I'll have to wait and see how they produce, but for now I am very pleased.
I have asked for a refund of at least part of my payment and was told I have to purchase an insurance product for an additional $129.95. Very disappointed. I had great faith that this company would stand by their product; however, they did not.
We're so sorry that one of your plants didn't make it! Because there are so many environmental factors that can depend on the livelihood of a plant we offer that 1 year warranty at checkout. Again, we do apologize for the inconvenience this caused.
The plants arrive healthy with strong roots. Shipping tends to damage the top growth due to rough handling of the boxes. I highly recommend the purchase of the insurance.
There customer service help with all my questions and if I had a problem they took care of it right away. I recommend them I had a couple trees that didn't make the shipping and they were replaced right away.
Overall I experienced fantastic customer service!
The tree came dead and upside and when I called they said they can't do anything.
We're so sorry to hear how your plants arrived! Shipping stress can cause plants to wilt and drop leaves but almost always make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. Please do not worry, we have your plant covered 100%. Just check back in with us if for some reason it begins to decline and we'll ship a new one!
So I bought 20 trees and only 18 made it. I asked for the other two but never got an answer back. I also bought 9 hydrangeas and three of them, the most expensive, are dying days after the delivery. It is hit/miss.
No expedited shipping- plants taking too long to get to me- dead when they come. Can't handle the heat of summer in a box for 7 days.
We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!
I bought a 3 gallon monstera and a 1 gallon parlor palm. I was very impressed with the way they were packaged. Both arrived healthy and gorgeous. I've ordered online plants before, and these were by far the most robust and more mature than I've gotten anywhere else
We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!