Trees.com

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Trees.com
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Colorado
1 review
0 helpful votes
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Good looking bushes
August 10, 2021

Fast and easy to order. Happy with the way the plants looked when they arrived and they seem to be doing very well since planted. Hoping they grow as fast as advertised!

Date of experience: August 9, 2021
New York
1 review
0 helpful votes
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Awesome little tree!
August 9, 2021

I searched for a small birch tree and found the Perfect one at a great price. It arrived without any trouble. The site itself is a little clunky but I got what I needed.

Date of experience: August 9, 2021
Ohio
1 review
0 helpful votes
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Olive
September 8, 2021

My olive tree arrives in wonderful condition. Such a beautiful tree!

Trees.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2021
Delaware
1 review
0 helpful votes
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Not as expected
August 11, 2021

The 5 trees of Tanuj that I ordered were not even 1 feet. Much smaller than expected for that price

Date of experience: August 9, 2021
Racheal S. Trees.com Rep
over a year old

We're very sorry to hear that your trees are not the correct height! We have reached out privately to help!

Massachusetts
1 review
0 helpful votes
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Lemon Tree
August 9, 2021

Our lemon tree arrived in great condition and healthy

Date of experience: August 9, 2021
Washington
1 review
0 helpful votes
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Trees Stressed by Long Shipping Times
August 11, 2021

I ordered 20 trees that took more than 10 days to arrive. The stress of 10 days in a box in the back of a hot truck travelling across the country was too much for the trees and all but one tree died within the first few weeks after planting. I was given credit for the trees and promised that shipping was usually 3-4 days. So I ordered 20 more trees that took 9 days to arrive. After two weeks in the ground, all of the trees show signs of browning. Not sure yet if they will survive or not. Next time I will buy local even if it costs more.

Date of experience: August 9, 2021
Racheal S. Trees.com Rep
over a year old

We're so sorry to hear that your replacement trees are not doing well! We have been seeing delays with the carriers right now as they are under staffed. We have reached out privately to help!

California
1 review
0 helpful votes
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Healthy tree
August 9, 2021

Both of my avocado trees arrived in a very good condition very healthy looking.

Date of experience: August 9, 2021
Pennsylvania
1 review
0 helpful votes
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Buyers Beware!
August 9, 2021

I purchased a Blue Diamond Spruce & it arrived quickly & no issues with shipping and/or damage. However, I took the tree out of the box to find a deformed trunk, 2 to 3" bend at the base. I assume the container blew over & the tree grew towards the sun causing the bow. I took pics & sent to customer service immediately. They replied saying it was still a healthy tree & didn't meet the requirements for a return or refund. I explained this tree was for a focal point in my front yard! They did agree to send a stake kit! So, if you order, you don't necessarily get a "good" tree, just a living tree. They wouldn't plant this one in their own yard … but expect the consumer to not know the difference. Bad move.

Date of experience: August 9, 2021
Oregon
1 review
0 helpful votes
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Great Resource
August 9, 2021

I'm really excited about the availability that Fast Growing Trees has and will continue to order from them as I fill in my yard with trees and bushes. Ordering from them has been easy and shipping is reasonably fast - the plants seem to tolerate the travel well.

Date of experience: August 9, 2021
North Carolina
1 review
0 helpful votes
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YouTube Unboxing Video
August 9, 2021

Great company, excellent trees and quick shipping! I posted an video of the unboxing of my second purchase from your online store. https://youtu.be/PK8QuDvpsPg I have recommended you to my friends and viewers. Thanks so much!:-)

Date of experience: August 9, 2021
Louisiana
1 review
0 helpful votes
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Great product
August 9, 2021

Received quickly and my order was correct. Packaged nicely as well.

Date of experience: August 9, 2021
Washington
1 review
0 helpful votes
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Damaged in shipping
August 11, 2021

The delivery was delayed by several days. By the time it got to me it's leaves filled the box, the soil was all over the place and it was very dry.

Date of experience: August 8, 2021
Racheal S. Trees.com Rep
over a year old

We're so sorry to hear how your order arrived! We have sent a private message to get some photos so we can take a look and help out!

New Mexico
1 review
0 helpful votes
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Great customer service!
August 9, 2021

I ordered a tree which, despite my best effort, did not survive. A replacement tree was shipped promptly and is doing amazingly well. There was absolutely no hassle and the transaction coukd not have been easier.

Date of experience: August 8, 2021
California
1 review
0 helpful votes
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The trees nice, but overpriced
August 11, 2021

I feel they are nice quality trees, but overpriced. I was not aware to how inflated the prices were until I bought some trees from the farmers market.

Date of experience: August 8, 2021
Racheal S. Trees.com Rep
over a year old

We're so sorry to hear that your plants were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

California
1 review
0 helpful votes
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EXCELLENT WONDERFUL SERVICE
August 8, 2021

Only two weeks mango tree growing half feet more great

Date of experience: August 8, 2021
Texas
1 review
0 helpful votes
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Great customer service
August 8, 2021

I ordered a plant and it didn't survive. Customer service handled the warranty claim case WONDERFULLY and in a speedy manner. Very satisfied with the service

Date of experience: August 8, 2021
Washington
1 review
0 helpful votes
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Delivery Killed the Plant
August 11, 2021

I paid $150 for a mango tree that arrived in a completely mutilate box. We planted the tree because it was still alive but missing almost all of its leaves that fell off during delivery. Over the next couple weeks it proceeded to dye.

Date of experience: August 8, 2021
Racheal S. Trees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

California
1 review
0 helpful votes
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Could have done better.
September 7, 2021

Ordered 5 trees which took 9 days from the notice they shipped until they arrived in the middle of July. The trees were extremely stressed and dried out with most of the leafs off the plants in the bottom of the box and I'm not sure if they are going to recover. 2 bags of potting mix were left out of the boxes and I sent an email to inform FGT about the issues and have heard nothing in response.

Date of experience: August 8, 2021
Texas
1 review
0 helpful votes
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Enduring Summer Crape Myrtle
August 8, 2021

What a beautiful plant I recieved and in excellent condition. It's been planted for over 2 weeks and doing incredibly well. I'll definitely buy from Fast Growing Trees again!

Date of experience: August 8, 2021
Illinois
1 review
0 helpful votes
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Strape to hold plastic bag on
August 11, 2021

Don't like the method used to hold plastic bag on as I couldn't get off. I had to use scissors to cut bag off.

Date of experience: August 8, 2021
Racheal S. Trees.com Rep
over a year old

Thank you for the feedback!

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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