Trees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Trees.com
Trees.com
trees.com

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Write a review
Reviews that mention popular topics
Oregon
1 review
0 helpful votes
Follow JANE I.
Unfollow JANE I.
Share Review
Report Review
Great company to work with!
July 31, 2021

I have made 2 separate tree purchases through Fast Growing Trees and could not be more satisfied. The first tree arrived in fine shape and took to planting beautifully. The second tree I purchased a month or so later. There was a problem at the transportation companies warehouse which held up my delivery. The delivery was delayed by approximately 1 1/2 weeks, in summer weather. I emailed Fast Growing Trees as I was concerned about the health of my tree in transit so much longer than expected. They contacted the transport company and got right back to me with a response. They assured me the tree would be replaced if needed. The tree arrived in very sad shape. I sent pictures to Fast Growing Trees. They encouraged me to plant the tree and give it some time to come back. It did not recover and in fact got worse over the next 2 weeks. I once again contacted Fast Growing Trees and they sent me a replacement tree immediately. It arrived in much better shape and is very happy in my backyard. I would have no qualms about ordering any plantings or trees from this company in the future. Friendly, speedy, responsible customer service.

Date of experience: July 31, 2021
Indiana
1 review
0 helpful votes
Follow Kathy Y.
Unfollow Kathy Y.
Share Review
Report Review
Flamethrower Redbud
July 31, 2021

Arrived in great shape and is thriving. I'm thoroughly happy with this tree.

Date of experience: July 31, 2021
Maine
1 review
0 helpful votes
Follow Em V.
Unfollow Em V.
Share Review
Report Review
Better than local nurseries!
July 31, 2021

I'm a passionate gardener and frequent my local nurseries often, just to window shop. I was very skeptical that a tree delivered from a long distance, in a box, and traveling over the course of a couple of days would be in even acceptable condition.

Wow! Was I pleasantly surprised! My little dogwood, currently unobtainable around where I live, arrived in perfect condition. Perfect. I removed it and allowed it to unfold from its relatively tight confines of the box, watered it and planted it two days later. It's thriving in its new home.

What an easy, efficient and pleasurable way to buy a tree. And how disappointing that my teeny, tiny yard cannot accommodate more. But, I can always browse -- and dream another garden -- can't I?

Date of experience: July 31, 2021
Texas
1 review
0 helpful votes
Follow Brenda U.
Unfollow Brenda U.
Share Review
Report Review
Fast Shipping- Trees were in Good Shape
July 31, 2021

I've purchased from online nurseries before, and the experience was less than ideal with trees taking forever to get here in the heat, delivered separately because UPS accidently split up the shipping, etc. These trees shipped fast and got here in great condition, which was a welcome surprise. I had to call customer service about a coupon code and was happy reach someone who helped me right away. She also explained the warranty in detail. I'm really happy with this experience.

Date of experience: July 31, 2021
New York
1 review
0 helpful votes
Follow Carol S.
Unfollow Carol S.
Share Review
Report Review
Service Great, Product Not So Great
July 31, 2021

Shipping was prompt, packaging good. But the product I purchased—fertilizer/plant food kit for citrus trees—had confusing instructions printed on package. Some components were not labeled, and some packets contained less liquid than listed on label.

Date of experience: July 31, 2021
New York
1 review
0 helpful votes
Follow Jody H.
Unfollow Jody H.
Share Review
Report Review
The risk was rewarded
July 31, 2021

Someone always answered the phone right away. The product exceeded my anticipations/expectations. I had no idea what to expect ordering a tree online! Packaging was perfect. The tree looks great. I just need to get back on the website and figure out how to care for it before it gets put in the ground a week from today for a baby blessing.

Date of experience: July 31, 2021
Illinois
1 review
0 helpful votes
Follow Rob Y.
Unfollow Rob Y.
Share Review
Report Review
Purchased 5 gal dappled willows
July 31, 2021

Purchasing process was easy and quick. Received bushes within a matter of days. Plants were well packaged and appeared to be in very good condition. Planted them according to included instructions. At this point plants look good. Will do this again.

Date of experience: July 31, 2021
Louisiana
2 reviews
0 helpful votes
Follow Lori I.
Unfollow Lori I.
Share Review
Report Review
Much bigger plant than expected
July 31, 2021

This was my first purchase from FGT. I got a one gallon yellow azalea. I expected a seedling barely clinging to life. What I got was a trimmed up, healthy plant with a flower bud on every branch tip, about 2' tall. And it shipped securely in a sturdy box.

Date of experience: July 31, 2021
California
1 review
0 helpful votes
Follow Gina R.
Unfollow Gina R.
Share Review
Report Review
Awesome
August 5, 2021

Awesome
Great store and products and service
I recommend to anyone

Date of experience: July 30, 2021
Missouri
1 review
0 helpful votes
Follow Renee U.
Unfollow Renee U.
Share Review
Report Review
GREAT!
July 31, 2021

It was I expected. The tree looked great (I ordered the Chicago Fig). It was delivered intact and it was fast. What more can you ask for.

Date of experience: July 30, 2021
California
1 review
0 helpful votes
Follow Nelida D.
Unfollow Nelida D.
Share Review
Report Review
Not completely satisfied
August 5, 2021

Well, the truth is that of the three trees that we have received, one of them arrived completely dry and they sent us another and again it arrived with all leaves completely dry.
It is the Emperor Japanese Maple, I have not complained again because the first one they sent us is starting to sprout something. Although I do not think it cost 120 dollars for one of them or even for both of the ones that I received. Now I have to nurse a plant that might not survive

Date of experience: July 30, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your replacement tree arrived! We have sent a private message to get some photos so we can take a look and help out!

Nevada
1 review
0 helpful votes
Follow Ellen M.
Unfollow Ellen M.
Share Review
Report Review
Great overall
July 31, 2021

Great products, great service. Very happy with fast growing trees!

Date of experience: July 30, 2021
Ohio
1 review
0 helpful votes
Follow Asim N.
Unfollow Asim N.
Share Review
Report Review
Infested Crepe Myrtles
August 5, 2021

I ordered 2 crepe Myrtle plants at a premium price.
One of them arrived looking stressed so I quickly tried to plant it in the ground. While planting I discovered a huge colony of bugs that started crawling all around and infested the neighboring plants. Crepe Myrtle Roots were heavily infested.
I have to now get professional help to spray all the plants in my garden to keep them from getting infested.
When you pay a premium price you expect a premium product. I would suggest that your staff should examine the health of the plant including roots before shipping. I'm hoping this plant will revive to the TLC and organic fertilizers I'm putting in it but this has been quite an exhausting purchase experience

Date of experience: July 30, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear this! Please forward us some photos and one of our plant specialists will be happy to help!

North Carolina
1 review
0 helpful votes
Follow Robert X.
Unfollow Robert X.
Share Review
Report Review
Time will tell.
August 5, 2021

Kind voices and fast service dont add up to squat if the product is garbage. I will get back to you in a year or two, stay tuned

Date of experience: July 30, 2021
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your plants! We are reaching out to get some photos so we can assist you further!

New York
1 review
0 helpful votes
Follow Mary H.
Unfollow Mary H.
Share Review
Report Review
My weeping cherry trees
July 30, 2021

Trees came fast well packed and as described can't wait till spring to see the blooms would definitely buy here again

Date of experience: July 30, 2021
Nevada
1 review
0 helpful votes
Follow Nichole M.
Unfollow Nichole M.
Share Review
Report Review
Plants were dead
August 5, 2021

Plants arrived dead, was able to save part of one of the dragon fruit plants, but the other died and both blueberries were dead as well.

Date of experience: July 30, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry that a couple of your plants didn’t make it! We have reached out privately to help!

Missouri
1 review
2 helpful votes
Follow mitch p.
Unfollow mitch p.
Share Review
Report Review
Scam
August 5, 2021

I paid a premium price for 3 fruit trees this spring and all three appear to finally be dead or almost dead. They were planted in good soil and watered when needed and never did send out new leaves. The 30 day warranty is useless on trees because unlike smaller plants it takes longer to know if they are going to take root and grow or die. I would never recommend buying trees from this place.

Date of experience: July 30, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry that your trees didn't make it! One of our customer care reps is currently assisting you with your order!

South Carolina
1 review
0 helpful votes
Follow David K.
Unfollow David K.
Share Review
Report Review
Happy Huguenot
July 30, 2021

Plants arrived as by promised and in excellent condition. Dirt was properly protected to stay in the pots even on their side. Thanks

Date of experience: July 30, 2021
Kansas
1 review
0 helpful votes
Follow Jack E.
Unfollow Jack E.
Share Review
Report Review
Accurate billing and fast delivery
July 30, 2021

Sales Representative accurately computed price and order. No confusion, professional and knowledgeable. Matched product to our needs and confirmed growing zone compatibility. Trees delivered promptly and without damage. We happy customers.

Date of experience: July 30, 2021
Illinois
1 review
0 helpful votes
Follow Jerry G.
Unfollow Jerry G.
Share Review
Report Review
Happy Kumquat Purchase
July 30, 2021

Over the years I have had a variety of different citrus plants... but never a kumquat. So I decided to order a kumquat tree from FastGrowingTrees. The tree arrived in just a few days and was the perfect size and arrived without any damage. It had several blossoms in bloom and six small fruit. Very pleased with the kumquat tree and great service provided by FGT.

Date of experience: July 30, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
See all photos