On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
Don't, I repeat don't ever book from this site. These people are fraud. They made you pay more for tickets and pay less to airlines. On website, no where mentioned of hidden charges which they charge later on when you confront them. And talk rudely and arrogantly.
Biggest fraud
I started my career with this organization. Got great exposure and learning. Great team who always supports and motivates to do good.
Great to be a part of Travomint.
I got opportunity to work with this fabulous organisation and would love to continue with the same
We contacted Travomint and spoke to Mr. Vincent and were very happy with his prompt responses and replies. In a matter of minutes we were able to book two international flight tickets and at a very cheap rate as compared to the sites. I would recommend calling their office directly and booking tickets for discounted fare. Vincent was very helpful indeed.
Not at all relaible, please dont book through this website. Customer helpline is not at all helpful.
After my bad experience with Roal Solaris hotel, Travomint could not make a refund but reassured me they will take 40% off my next trip and they confirmed this in an email. I will update this review when and after I book my trip at 40%off
The worst agency EVER! If you want completely RUIN your trip - buy tickets through them.
I bought ticket from Miami to New York through this agency. Before purchase it, i asked in the "customer support" chat if carry-on bag is included in the ticket - they answered me "you still didn't purchase the ticket, you need to finish your purchase". I was like - excuse me, I'm asking a question about this ticket before percussion it. They said "yes, a carry-on bag is included in your ticket". I bought the ticket, added it in the app of airlines and something didn't feel right. I called straight to the airlines and asked them about carry-on bag. The airlines representative answered that no, carry-on bag is not included on this ticket, only a personal item. And you can't add it in the future. You can add only check-in bag.
I texted to the agency, they told me - we will look into this, we will follow back in 24 hrs. Nobody called in a day, nobody did in 2 days. I reached them out again. They said, oh yeah, we need to listen to your call to see if we were wrong. And I told them before that we communicated by chat. So, obviously, nobody was trying to "look into the situation".
After that I reached out to them again. And again - nobody answered. When they call themselves to ask for another "24 hrs" - the guy sounded irritated as hell, he talked to me extremely disrespectfully and hung up on me while I was talking. And every time it was like a start from the beginning. So nobody does ANYTHING to fix the situation! Extremely unprofessional "travel agency". They are not able to handle their own mistake.
And for the record - I need a carry-on bag - because of the health condition. I have medicine and medical equipment to carry with me, that is bigger than personal item. So, nobody refunds my money because of their mistake! They treated me very badly and were disrespectfully on the phone. This experience was just a nightmare! BE AWARE!
Please do not issue tickets through Travomint. Because of their technical issue, I had to pay more amount despite issuing the ticket 1 day prior. It is very risky to book a ticket from Travomint.
Lost my money through this scam site that was pushed to me by skyscanner. When you make a payment, they send you a "booking failed" notice. It puts up all kind of confusing messages like "payment has failed" "airline could not complete booking" "please wait for customer service to contact you" etc. After you wait for a while and book again elsewhere, they send you a confirmation out of the blue, and double book you. Then predictably refuse to cancel, event though the airline shows it as cancellable.
I booked my ticket in April 2022, and it didn't processed from airline. I m following with them from last 6 months, every time they are saying we will come back after internal validation. Even I have submitted my ak documents they asked like cancelled cheque for refund two months back but getting same resoone
I purchased a return trip JFK to Miami. The fare changed and I was never notified. On my return leg of the trip I had to $245.70. Zeronie
Booked flight through travomint. Got cheapest rate. Thank you Sonia for smooth onboarding. Great Experience
Good customer support
Initially didn't receive any booking confirmation but after the help of customer support personnel i. E. Sonia, received my ticket.
$#*!ty site not legit fake stealing money from people won't recommend it...
They are legit. Booked the wrong flight and they gave me a full refund and applied it towards the next flight. Customer service is great.
I just love traveling and Travomint provides the best process to book a ticket. When I booked my ticket with Travomint for the first time, I was so glad because the process was so good.
It's so Amazing! Means. For the first time when I was booking my ticket, I was so confused
About how to do? And What to do?, but On Travomint I got the solution of my each and every
Problem. Thank-you Travomint.
Ticket booking has never been my thing. It is the scariest process as you need to know a lot of rules and regulations. Travomint made it easy for me. Now I don't need to mug up their rules. I loved the simple and easy ticket booking process.
I have booked tickets 2-3 times with Travomint and find it very easy to book. The process is smooth and fares are relatively cheap as compared to other websites.
Really very competitive fares, executives are also very helpful and available all time whenever you need assistance... Will book my future tickets with you only. Keep it up guys
Hi Ma'am,
We apologize for the inconvenience caused.
As discussed over the phone, we would like to apprise you that you have been charged the amount shown on the website and it was duly approved by you. I am sure that it was the cheapest fare available across the different websites and platforms.
We have also given you the option of taking full refund however you denied considering all the facts including that we have offered the cheapest fare.
Once again I regret the inconvenience.
Looking forward to serving you again soon.
Regards
Travomint Team