TravelopickReviews 71

I booked a flight and realized that the price was 30% higher with them than booking with the airline directly so I immediately called to cancel the reservation, the sent me an email with a fake link to "cancel" the reservation. The cancel button didnt work so I had to call again and fight for them to cancel it directly on the phone call. They sent me an enail confirming the cancellation for no charge. But 4 days later They still charged my credit card! Now I have to dispute the charges with my credit card company

Worst service never book you tickets from this site, I booked two tickets from them and called them within 3hours to cancel the tickets the guy on the line told me 100$ for each to cancel them when it was said on the site as well on the ticket free cancellation policy for 24h and then when I agreed to it he said no he cannot cancel, when i put the review on site they called me back and agreed to cancel it but now it's been 2 months they are not refunding my money 630$ and every time I call them they say it's in processing first they said 12-14 days then they said 44 days and now they are again saying you have to wait. Worst service ever don't book you tickets from this site you will end up losing your money.

I would give this company zero stars if possible Travelopick and Lookbyfare. They are very deceptive and unprofessional. I was charged three times for a reservation of three airline tickets, but I was unable to board any of the flights. Additionally, they charged my son and nephew's cards when we tried to book another flight, which we also couldn't board. The total charges to my card were $409.23 multiplied by three, amounting to $1,227.69. My son and nephew were each charged $698.23, totaling $1,396.46. Despite these significant amounts, I am still unable to obtain a refund. When I called customer service, they claimed that our records showed we boarded the flight. If that were the case, why would we have incurred such high charges? As a result, I had to have a family member purchase a ticket for me to get home. I've lost a substantial amount of money dealing with this company. When I called back, a representative named Dedrick was very rude and unprofessional. I am devastated by this experience and have suffered a huge loss with no clear answers. Please do not use this company.

I would not book from this company ever again. Some how my ticket was changed to the wrong date, and on top of that I received My fight is coming up confirmation a day after my fight departed. I had proof and they still would not help me. The email even state, "Dear Michael, Here's wishing you a safe journey to Miami..." Then it state OK. Something is wrong with their system and don't want to admit their mistake. The worse customer service. STAY AWAY FROM THIS COMPANY!

I booked my flight but when I got to the airport and checked in, they said the tickets weren't payed for even thought I had already payed. I called travelopick and tried reasoning with them and asked them to book me another flight but after about an hour they hung up and didn't help out at all. This is the worst site to buy your tickets from, NEVER USE THIS AGENCY. They will rip you off!

We purchased a flight on Spirit for my sisters birthday present. Sadly she became very sick with the flu and ended up in the hospital. Lauren went above and beyond to help us get our full refund. This is our new Airline Agent?

I bought a ticket, they called me and said that the price changed so I payed 100 dollars more, so I payed 742 dollars for my ticket. Then I called directly to the airline to make sure everything was fine, the airline told me that the agency cancelled my flight, they said that the agency only payed 511 dollars and that was not the price of my flight, so they kept the difference of my payment. It was 10 days to my trip and I didn't have my reservation, I called them and they made me wait 24 hrs saying that the will fix the problem. Finally I asked for my refund now they say that it will take 2 weeks for a refund. They kept my money and here I am with no money and no ticket for Christmas.
Please do not make business with these kind of people.

I was anle to resolv the missunderstanding the customer servise calld me and explaind what happend they offerd to get me another flight but i decided to look for my self im glad they calld me that said alot on there side might use them on mu next flight

Some information and choices are confusing. Options are overlapping and it's not clear what's covered and what's not. Price differential is also confusing. Not sure which option is going to cause the least amount of runaround, should there be a need to activate what you paid for.

My appreciation to the Travelopick Sitejabber Team for reaching out to me regarding my above comment. My confusion was assuaged, after I spoke to a representative who was able to explain the insurance options and differences, albeit, I had already selected the option most affordable and best for me. It's satisfying to know that the Sitejabber Team respects and responds to customer comments. Thanks!