Travelocase

Do not waste your time. They advertise an unrealistic price. After booking they call you and try to sell you a different more expensive ticket. I told them I was ok with the restricted fare and they said that they are sending it to the airline for confirmation. 5 days later I still did not have my tickets. When I called them they told me that 1 out of 3 booked ticket s are on standby and will remain on standby. I had to rebook for a different flight and paid same price as all the other companies were charging. Conclusion: do not waste your time. Book through a reputable website and save your time and energy.

I booked a flight to Cancun for my family. Thanks to Presley for answering my questions with patience. Will recommend to my friends as well. Thank you.

If you're like me wondering whether this agency is legit and worth it, let me save you the stress and deceit, this is not the way to go. Pay the extra amount if you really want to travel and stay away from this nightmare of an "agency". I made the mistake of believing in them and was in for a hell of a ride. I'm still disputing $ charged to my card. I booked with them and everything seemed fine, until just a couple of weeks from my trip I get a call that AeroMexico had not received payment (however in my bank statement the transactions for AeroMexico had been made and paid for). Called Aeromexico and they told me that "for some reason unknown to them the third party (TravelOcase) had held the payment" called TravelOcase back and told them what the airline had told me and they said all they could do was recharge me a higher amount and for me to call my bank and dispute the first transaction. Needless to say it's been an ordeal I am still regretting. So yeah, don't do it. I know when you have a tight budget it is tempting but at the end of the day it will bite you in the rear ens.

I was worried about the good deal i got in high winter season being a scam. But in the end, the booking was real and I received etickets about 7 hrs after purchasing. The customer service was actually great. I called orginally to fix a name error and ended up being told that the departure flight I orginally selected did not actually have the number of seats I booked for, so our two separate bookings were both rebooked to a departure flight that worked out even better for us. I am relieved and glad to have found this travel agent.

This agency destroyed my vacation I bought airline tickets in June to go Aruba. They called me the first weeks of November to saying the airline company canceled the tickets (that's no true) I won't have trip thanks to this irresponsible agency.

I've had previous agencies help me with my travel needs but this one so far delivered better results that the ones before. They were prompt to send quotations and confirmations.

Your agent was very helpful, patient, polite, and professional. Thank you for the best fare. I will book again.

These people are huge scammers. On 9/8/22 I purch tickets from the Travel-O-Case website for STL to Denver and then from Denver to Fresno to arrive on 12/22/22 & my return ticket from Fresno to Denver & Denver to STL, to leave on 12/24/22. A snow storm hit the U.S. on 12/22 & I only made it to Denver from St. Louis on 12/22 & was stranded in Denver. My other tickets were cancelled as United had no staff to fly the planes. I called Travel-O-Case on 12/22 to inquire about a refund. They told me to go through United. I did deal with United & they refunded me for another flight I purchased DIRECTLY through their site that got cancelled, that I had purch on 12/22/22 as I was trying to get back to STL. I dealt with United for over a month trying to get a refund for the remaining unused flights, & they finally closed my complaint & told me I had to deal with Travel-O-Case directly, since they are a 3rd party site & since I purchased the tickets directly through them. I contacted Travel-O-Case on 2/7/23 to open an official complaint to get my money back on the unused tickets & they have been stringing me along for over 4 mths. They told me they have a case opened with United & are waiting on them. I know that is a lie as I contacted United & no case is opened & I also confirmed with United that it does not take this long for a refund & TravelOCase has been dragging this out for the past 4 mths to avoid giving me a refund. I would like my money back for the unused tickets that were cancelled due to the weather, which was out of my hands. Well Travel-O-Case now tells me since United sent me a partial refund of $189.60 (from a flight I purchased directly thru United, NOT the travelocase site), then that is it, they cannot issue me no other refund. So the un-used tickets for Denver to Fresno, Fresno to Denver & Denver to STL is basically money in the trash, which is over $400. Totally shady company & dealing with foreigners from the start, stay away!

Very quick replies. I am satisfied with my booking and will surely book my flight again with them. Good conversation.

Great, friendly service. The agent is easy to deal with and the trip itinerary ran smoothly, including all transfers. Would happily choose them, again and again, to book our next trips in the future.Thank you so much.

I spent hours looking for affordable airline tickets. I stumbled on to Travelocase and they were half the price! Will always come back to their site first from now on!

The Best Price in the market, Everyone was really helpful. I have got cheaper flights thanks travelocase for your help.

I am very satisfied with the services of this agency. I am a frequent traveler, I have to go from one place to another and sometimes the prices of flights are very high and luckily last year I came across this agency that offers discount on air tickets and I was trying to find the way of cheaper flights. Chicago to Lima, Peru and at first I was very doubtful, but then I got all the information, I talked to the agents, they are all very friendly, they even helped me with the boarding passes and since then I have been using their services and I am very happy, looking forward to doing business with them again, thank you travelocase for your services.

At first we were very concerned but I must say they provide very Good services the flights were Budget Friendly.The agent was also very polite and available to communicate whenever required and even helped us in some of the concerns. Our whole family enjoyed a lot and it was a great experience. We will definitely choose travelocase for our trips.

I booked a flight from portland to seattle for thanksgiving wanted to meet my family
The only thing I would like to say about them that they provide best services, I was not sure when I booked the flights but I actually got the confirmation and in 24 hours got the tickets they are very professional. I have called them like thousand times before the trip and got all the information everytime, met my family after so long, Keep it up Definitely gonna take their services again.

Worst experience ever with traveling. Made reservations for vacation through them. Next day called and told us return flight was sold out and wanted to sell us more expensive trip. Called airline directly and was told several seats available on both flights. Called them back said couldn't honor the price on their site, but could book us for $1300 more on different flight. Ask for supervisor told one would call in 10 minutes, never received call back.

They are a scam

They just quote you low rates but never issue a ticket. They take 48 hours to say that the quoted price is not available and they can book you at a higher rate but then again it takes 48 hours and no ticket is issued. You lose valuable time and thereby lose the opportunity to get tickets at a reasonable price elsewhere and you dont get a ticket from them anyway. Complete waste of time. They work from offshore with fake names and ids. Shady company...

We paid for a flight from california to kansas and back, after about a month after ordering we realized we wanted to assign our seats. We quickly realised that they didnt give us the united airlines confirmation number that we need just a booking ref ID that doers nothing because you cant even look up you booking info on the travel0case website, their call center is nearly none existent. Just a bad cheaply run travel website that we will never use again.

I was very worried about using Travelocare because I had never heard of them and I know there are lots of scammers but they were amazing. I spoke with actual people and did not get a run around. Their prices were the best and I was even upgraded without a charge. I will definitely use them again!

Absolute BEST company! Love their great prices and their customer service is TOP NOTCH!
Always courteous.