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TransTutors

2.7

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TransTutors Reviews Summary

Transtutors exhibits a mixed reputation, with notable strengths in the quality of its tutors and the timely delivery of academic assistance, which many users find invaluable. Customers appreciate the expertise of the tutors and the platform's affordability. However, significant concerns arise regarding billing practices, including issues with subscription cancellations and refunds, as well as complaints about the quality of work delivered. Many users report poor customer service and a lack of responsiveness to grievances. Overall, while Transtutors is praised for its educational support, its customer service and billing processes require substantial improvement.

This summary is generated by AI, based on text from customer reviews

service
99
value
65
shipping
38
returns
42
quality
98

We monitor reviews for authenticity

Australia
1 review
3 helpful votes
Follow Heela j.
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Because of part time jobs and volunteering activities i always tend to fall back on my assignments submission and it only gets worse as the semester progresses. Transtutors is a boon for students like me, i am very pleased with their service and will continue to use it till they end of my course.

Date of experience: April 20, 2018
Australia
1 review
4 helpful votes
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Couldn't have asked for any more quick and quality response, The work was delivered within 4 hours. Customer Support team is also very help full overall Full marks to Transtutors Team.

Date of experience: April 17, 2018
Massachusetts
1 review
20 helpful votes
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They will give you the $#*!tiest piece of crap after you follow up with them for hours and days and months. They will follow up on an assignment till they get the money and once the payment goes through, you are a stranger to them. Nobody will respond, and if you are lucky, you will get a piece of crap which at best will get you a C-. Don't believe one positive rating here, it's all paid ones.

Date of experience: April 15, 2018
Pennsylvania
1 review
12 helpful votes
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Worst service ever
April 14, 2018

I submitted an assignment that was due 13 days later. The day it was due, I still had no paper. They then told me the guy needed an hour. Still no assignment. The next day, still no assignment. Now they are unresponsive. This was the paper that determins whether or not i graduate. Now they wont respond. I paid a ton of money for this to get done.

Date of experience: April 14, 2018
Hitesh M. — TransTutors Rep
over a year old

We are sorry for the inconvenience caused to you. Please provide your details through private message so that we can check the issue and resolved it.

District of Columbia
1 review
10 helpful votes
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Please stay away
April 13, 2018

They accepted my work a week ago and my deadline was today. I got a message saying they couldn't find a tutor. They had send me messages during the week requesting more files and clarification and in the end all I got was so sorry we can't do the work. Please stay away they are reliable and they will just take your money

Date of experience: April 13, 2018
Hitesh M. — TransTutors Rep
over a year old

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North Carolina
1 review
10 helpful votes
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I had three questions and a deadline. I asked for a quote, received it. But towards the end of the deadline, I received answers to only the first question. Repeated attempts to get them to solve the other two questions fell on deaf ears even after a week of the original deadline. They did not provide me a refund. The tutor almost never responded. I would never recommend this to anyone. Stay away and avoid all the stress.

Date of experience: April 11, 2018
Hitesh M. — TransTutors Rep
over a year old

We are sorry for the inconvenience caused to you. Please provide your details through private message so that we can check the issue and resolved it.

Maine
1 review
8 helpful votes
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I needed homework done for an English assignment. I was charged $60, and assured that this assignment would be an easy one to work on. Once I paid, I realized I was dealing with a company that is in India. The quality of the work was fair, grammar, spelling and sentence structure was terrible. I went to the writing lab at my school and my paper was torn apart. I had to rewrite the entire paper. I would highly recommend saving your money. I would not use this company to do any homework. If you read the reviews you will notice the same exact responses from several different people. I believe it's the same people writing reviews in order to get higher rating. Save your money.

Date of experience: March 27, 2018
TransTutors T. — TransTutors Rep
over a year old

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California
4 reviews
17 helpful votes
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It's a scam do not use it
February 23, 2018

I paid $130 and turned out the solution was copied from an internet source which also did not work. They refused to refund. Stay away from them

Date of experience: February 22, 2018
TransTutors T. — TransTutors Rep
over a year old

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Georgia
1 review
10 helpful votes
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Total rip off
February 22, 2018

DO NOT TRUST ANY POSITIVE REVIEWS HERE
THEY HIRE PEOPLE TO WRITE BS REVIEWS
DO NOT FALL FOR THAT S***.
They take away so much money to do work, if it was worth the money I would love to spend even more money on it but their $#*!ty work won't get u a good grade on it
Not even C grade.
IT WAS NOT WORTH A PENNY FOR what they were doing
They delay all the time and customer service is not helpful at all
Full of indians.

Date of experience: February 22, 2018
TransTutors T. — TransTutors Rep
over a year old

We are sorry for the inconvenience caused to you. Please provide your details through private message so that we can check the issue and resolved it.

California
1 review
13 helpful votes
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TOTAL RIP OFF
February 5, 2018

-Update 2/6/18 - they are not allowing me to deactivate account, WTF?
- I don't even care about the money spent, I JUST WANT TO CANCEL!

- ALL OF THIS HAPPENED WITHIN 15 MINUTES OF PURCHASE -
I purchased an answer, paid with PayPal and have a receipt. Did not receive answer. Tried to log in, account not active. Contacted company, was told that i had only purchased a one day subscription and now needed to pay again.

Date of experience: February 4, 2018
TransTutors T. — TransTutors Rep
over a year old

We are sorry for the inconvenience caused to you. Please provide your details through private message so that we can check the issue and resolved it.

Australia
1 review
1 helpful vote
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Thank you Transtutors!
December 10, 2017

I have found 2 tutors for my course on Transtutors and have been happy with both. I find it best to make a detailed inquiry with a potential tutor and if they are what I am looking for I purchase details. In this way, I can find out if they have specific exam board experience for instance. All tutors have replied promptly to me over the past 3 years so I am happy to continue using them.

Date of experience: December 9, 2017
Canada
1 review
1 helpful vote
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Easy to use
December 10, 2017

Site was easy to use. Plenty of tutors ranging a broad range of prices. Found the best tutor on this site. Definitely would recommend

Date of experience: December 8, 2017
New York
1 review
8 helpful votes
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Trust me
December 5, 2017

Don't use this website. They are fake that's for sure. They took my money but didn't give my assignment yet. That's why always take your money first. Doesn't mater they are doing the work or not.so don't wast your time and money.

Date of experience: December 5, 2017
California
1 review
11 helpful votes
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*These people are based in India with fake western names...
**These people are a group of thieves who plagiarise other people's work, and provide irrelevant answers.
***Stay away from them. I saw a google ad of them and got in to their net, and went through a very bad horrible experience with them.
****Filed a case for recovery of my funds with credit card company.
*****Total Fraud and scam who are taking advantage of innocent people, and ripping people off of their hard earned money.
*****I wish somebody get them caught by Police.

Date of experience: December 1, 2017
TransTutors T. — TransTutors Rep
over a year old

We are sorry for the inconvenience caused to you. Please provide your details through private message so that we can check the issue and resolved it.

Montana
3 reviews
12 helpful votes
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I got scammed
November 17, 2017

STAY AWAY FROM THIS WEBSITE, it's a scam, i give them 2 simple project and it cost $350 ( i know i was stupid) for the first one they give me %5 of the program and told me that's the answer, believe me it's nothing from what I asked for, I even extend due date hoping something would change and he send me the same file NOTHING CHANGE and say that's what I asked for (I even provided him photo) and for the second project, he kept sending me non-related files and told me it's working with. Guess what (it's not working and full with error) i was carious so I spend hours fixing his error and turn out the program is not even related to what I asked for

Expert are fakes ( I can tell the programs that they gave me it's someone else work) manager kept stalling all the time and refusing giving back my money because they think he submit an answer for me even if it's wrong

I'm really mad because my project was super easy and if invest time to do it it won't take me more than one day

Do yourself a favor and stay away from this website

Date of experience: November 16, 2017
Kentucky
1 review
4 helpful votes
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FRAUD!
November 13, 2017

Gave them my project and was told I would be kept in contact with if there were any problems. Due date arrives and I hear nothing until I message them 4 hours later and it still isn't done. HORRIBLE communication skill they responded so quickly when taking my order and my money but god forbid they let you know how your order is coming along. DON'T USE THEM! THEY JUST TAKE YOUR MONEY AND IGNORE YOU! I ended up getting a email 5 MINUTES BEFORE MY ACTUAL ASSIGNMENT WAS DUE! They screwed me over and I still haven't gotten my refund. They are CROOKS and CONS running a SCAM! Save yourself the headache and go anywhere else for assignment help but there.

Date of experience: November 13, 2017
TransTutors T. — TransTutors Rep
over a year old

We are sorry for the trouble cause, it is a rare case where we were unable to deliver you the work. Could you please highlight your registered email id and the complete order number such that I can check the case and resolve the issue at the earliest?

Virginia
1 review
0 helpful votes
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Extremely pleased
November 2, 2017

It's the first time using transtutors.com, but I ordered an assignment and received it really fast. I also received discount offer as they considered me first time user and offered me best services ever. They really know how hard it is to be a college student, thanks Transtutor!

Date of experience: October 31, 2017
Singapore
1 review
0 helpful votes
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This Service is second to none! They really understand the course work and the importance of submitting everything on time. No worries at all... I highly recommend Transtutors.

Date of experience: October 30, 2017
Australia
1 review
0 helpful votes
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The peoples working at this organization are extremely professional and very polite with their customers. I just had a assignment help service at this site and they people did not let me realize that I am at a new website. They gave me a warm welcome and helped me a lot. They also gave me the quote within my budget. In a simple word they are awesome...

Date of experience: October 27, 2017
Australia
1 review
0 helpful votes
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I have used their help for about a year now, and they are really helpful, I can't complain. They are also very helpful with the prices for the students like us. They always helped me to score 100% though. I like their work, I'll keep using their help for sure :)

Date of experience: October 26, 2017

From the business

TransTutors is has the largest online question bank. We specialize in providing homework assistance to individuals across the globe in every subject. We also provide a subscription to our question bank at a very nominal cost. Moreover, We motivate students to learn and explore things by providing incentives to students and professionals who answer question in our Database. We have also started an Internship program in universities based in US to promote learning and help students earn some money by using their knowledge.
We are involved in numerous Non-Profit Initiatives such as Helping Children in the War-torn ares of Kashmir and Arunachal Pradesh.


transtutors.com
Founded in 2006
Albany, New York