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SmartCustomer Website Reviews and Complaints
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TrainPetDog provides breed-specific dog training and housebreaking information.


trainpetdog.com
Los Angeles, CA, United States
+52
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TrainPetDog Reviews Summary

The company has garnered a positive reputation for its knowledgeable and supportive staff, particularly in providing tailored advice for pet training and behavioral issues. Customers frequently express appreciation for the helpfulness and empathy demonstrated by trainers, fostering a sense of reassurance and confidence in managing their pets. However, some reviews suggest a desire for extended consultation time, indicating a potential area for improvement in service delivery. Overall, the sentiment reflects a strong commitment to customer satisfaction, with insights that empower pet owners while addressing their unique challenges.

This summary is generated by AI, based on text from customer reviews

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Arizona
1 review
0 helpful votes
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Rescue dog soiling bedding
April 24, 2021
Updated review

The call was very nice! Suggestions were given and will try them at home.

Date of experience: April 24, 2021

The call was very nice!
April 11, 2021
Previous review

The call was very nice! We learned exactly what we needed to learn.

Date of experience: April 10, 2021
Tennessee
1 review
0 helpful votes
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Great Book
April 23, 2021

I learned so much about how to work with Lukas from this book. Thanks so much.

Date of experience: April 23, 2021
Wisconsin
1 review
0 helpful votes
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Listened well and were able to anticipate what I might have been doing; telling me what to do as well as what not to do

Date of experience: April 20, 2021
South Africa
1 review
0 helpful votes
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Tips for a happy Jack Russell
April 19, 2021

My husband and I are going to adopt a wire haired Jack Russell from a shelter.
Very informative emails.
Thank you Nancy!

Date of experience: April 19, 2021
Wisconsin
1 review
0 helpful votes
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Anxious
April 12, 2021

Anxious - in a situation with two dogs; appreciate the 1:1 interaction

Date of experience: April 12, 2021
Washington
2 reviews
0 helpful votes
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Great
April 12, 2021

So far the training tips have helped a lot, I did print out the grooming book and the day 1~ 2~ and three training tips. I just hope that you have a training tip for riding in the car w/o using a crate

Date of experience: April 12, 2021
Georgia
1 review
0 helpful votes
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It was a very good call for answering all of my questions.

Date of experience: April 10, 2021
Georgia
1 review
0 helpful votes
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The call went great!
April 11, 2021

The call went great! It's good to talk right to a trainer.

Date of experience: April 10, 2021
Georgia
1 review
0 helpful votes
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Super good call, learned exactly what I needed to know.

Date of experience: April 10, 2021
Georgia
1 review
0 helpful votes
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The call went really well, and Thomas gave us the answers we needed.

Date of experience: April 10, 2021
Georgia
2 reviews
0 helpful votes
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Having the trainer talk and let my kids hear him was so useful!

Date of experience: April 10, 2021
Georgia
1 review
0 helpful votes
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I enjoyed being able to talk directly to a trainer.

Date of experience: April 10, 2021
Georgia
2 reviews
0 helpful votes
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The call went great!
April 11, 2021

The call went great! I learned some great information.

Date of experience: April 10, 2021
Georgia
1 review
0 helpful votes
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The call went well, and I learned what I needed to know.

Date of experience: April 10, 2021
Georgia
1 review
0 helpful votes
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It's great getting to talk to a trainer, and he answered my questions.

Date of experience: April 10, 2021
Georgia
1 review
0 helpful votes
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The trainer gave us some good feedback and information.

Date of experience: April 10, 2021
Georgia
1 review
0 helpful votes
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Speaking with a trainer about my border collie puppy was a great help.

Date of experience: April 10, 2021
Georgia
1 review
0 helpful votes
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The call went very nicely!
April 11, 2021

The call went very nicely! It's nice to talk to a trainer directly.

Date of experience: April 10, 2021
California
1 review
3 helpful votes
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SCAM
May 7, 2021

This business is a scam! Unfortunately I fell victim! I cannot get in touch with these people ever and they take money out of my account every month! Damn thief's! They prey on innocent people who just want to help their pups! Do not gasp victim

TrainPetDog attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2021
Georgia
1 review
0 helpful votes
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The call went really well, I enjoyed talking to the trainer.

Date of experience: April 3, 2021