Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of TrainPetDog

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TrainPetDog provides breed-specific dog training and housebreaking information.


trainpetdog.com
Los Angeles, CA, United States
+52
See all photos
Sponsored message from TrainPetDog
Dog Obedience Training & Housebreaking Made Easy
Sign Up
How would you rate TrainPetDog?
grey stargrey stargrey stargrey stargrey star

TrainPetDog Reviews Summary

The company has garnered a positive reputation for its knowledgeable and supportive staff, particularly in providing tailored advice for pet training and behavioral issues. Customers frequently express appreciation for the helpfulness and empathy demonstrated by trainers, fostering a sense of reassurance and confidence in managing their pets. However, some reviews suggest a desire for extended consultation time, indicating a potential area for improvement in service delivery. Overall, the sentiment reflects a strong commitment to customer satisfaction, with insights that empower pet owners while addressing their unique challenges.

This summary is generated by AI, based on text from customer reviews

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
Follow Adrianne W.
Unfollow Adrianne W.
Share Review
Report Review

This was reassuring
October 29, 2021

This was reassuring. The changes suggested will actually make my life easier!

Date of experience: October 28, 2021
Indiana
1 review
0 helpful votes
Follow Anne Q.
Unfollow Anne Q.
Share Review
Report Review

Relieved!
October 29, 2021
Updated review

Relieved! Our vet had our puppy snap at him and immediately wanted us to have someone train her not to be aggressive - for $3200! Insane!

Date of experience: October 28, 2021

Helpful
October 8, 2021
Previous review

Helpful. We aren't sure we can do everything Sally told us, but we are wiling to try.

Date of experience: October 7, 2021
Indiana
1 review
0 helpful votes
Follow Gracie D.
Unfollow Gracie D.
Share Review
Report Review

I learned I am doing some of the right things but need to do more and practice more.

Date of experience: October 28, 2021
Indiana
1 review
0 helpful votes
Follow Allan C.
Unfollow Allan C.
Share Review
Report Review

Very helpful
October 28, 2021

Very helpful. I had thought that since our previous dogs just left alone the area behind the gate, this one would too, but I wasn't thinking about how young he is or that I am just making him more curious about that area.

Date of experience: October 28, 2021
Indiana
1 review
0 helpful votes
Follow Lisa S.
Unfollow Lisa S.
Share Review
Report Review

I really appreciate Sally's honesty and her helping me locate an animal behaviorist in my area to help with this rescue dog.

Date of experience: October 28, 2021
Indiana
2 reviews
0 helpful votes
Follow Carol A.
Unfollow Carol A.
Share Review
Report Review

Learned how to use the same commands we are using to better advantage to solve other problems.

Date of experience: October 26, 2021
Virginia
1 review
0 helpful votes
Follow Carol V.
Unfollow Carol V.
Share Review
Report Review

Great resource
October 26, 2021
Updated review

Some helpful ideas for brushing up and for re-training his method of greeting those he loves.

Date of experience: October 26, 2021

Helpful suggestions
August 19, 2021
Previous review

Thomas had some helpful suggestions for a number of challenges we are having with our puppy.

Date of experience: August 19, 2021

Having Thomas call us was very helpful
August 14, 2021
Previous review

Having Thomas call us was very helpful. We appreciate it.

Date of experience: August 13, 2021
Ohio
1 review
0 helpful votes
Follow Gloria K.
Unfollow Gloria K.
Share Review
Report Review

House training a dog
October 26, 2021

Very helpful to talk to a real person and get her assessment and help.

Date of experience: October 26, 2021
Indiana
1 review
0 helpful votes
Follow Sheila U.
Unfollow Sheila U.
Share Review
Report Review

I think this has been helpful
October 26, 2021

I think this has been helpful. The more I hear these things from a trainer, the more they are likely to sink into my brain.

Date of experience: October 26, 2021
Indiana
1 review
0 helpful votes
Follow Don C.
Unfollow Don C.
Share Review
Report Review

I don't think I can crate this dog and I have no place to close her where she won't be unhappy with not being with the other dogs and I don't want to keep her on a leash with me.

TrainPetDog attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 26, 2021
Indiana
1 review
0 helpful votes
Follow Candace S.
Unfollow Candace S.
Share Review
Report Review

I feel reassured that my efforts are correct and I will get the right results.

Date of experience: October 26, 2021
Tennessee
1 review
0 helpful votes
Follow Marie R.
Unfollow Marie R.
Share Review
Report Review

The call was reassuring, as I was getting worried about my dog.

Date of experience: October 25, 2021
Tennessee
1 review
0 helpful votes
Follow Steven M.
Unfollow Steven M.
Share Review
Report Review

The call was very informative
October 26, 2021

The call was very informative. We learned what we needed.

Date of experience: October 25, 2021
Tennessee
1 review
0 helpful votes
Follow Gene F.
Unfollow Gene F.
Share Review
Report Review

The call was informational and gave me some good idea.

Date of experience: October 25, 2021
Tennessee
1 review
0 helpful votes
Follow Annette K.
Unfollow Annette K.
Share Review
Report Review

The call went great!
October 26, 2021

The call went great! Thomas helped us a lot with the training.

Date of experience: October 25, 2021
New Mexico
1 review
0 helpful votes
Follow Allyson J.
Unfollow Allyson J.
Share Review
Report Review

I feel grateful for your experiences in addition to...
October 25, 2021
Updated review

I feel grateful for your experiences in addition to the expertise.

Date of experience: October 24, 2021

The call went very nicely, and Thomas gave us some...
October 12, 2021
Previous review

The call went very nicely, and Thomas gave us some nice info.

Date of experience: October 11, 2021

Great tips for walking
April 2, 2021
Previous review

Great tips for walking.

Date of experience: April 1, 2021
Tennessee
1 review
0 helpful votes
Follow Diana Y.
Unfollow Diana Y.
Share Review
Report Review

The call was fantastic!
October 23, 2021

The call was fantastic! Thomas was great over the phone.

Date of experience: October 22, 2021
Tennessee
1 review
0 helpful votes
Follow Thomas E.
Unfollow Thomas E.
Share Review
Report Review

The call was great, and the information really helped.

Date of experience: October 22, 2021
Tennessee
1 review
0 helpful votes
Follow Rita S.
Unfollow Rita S.
Share Review
Report Review

The call was excellent!
October 23, 2021

The call was excellent! I needed more insight and Thomas had it.

Date of experience: October 22, 2021
Indiana
1 review
0 helpful votes
Follow Bolor-Erdene W.
Unfollow Bolor-Erdene W.
Share Review
Report Review

Very helpful since this is my first dog and I don't even know how to potty train.

Date of experience: October 21, 2021