Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of TrainPetDog

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TrainPetDog provides breed-specific dog training and housebreaking information.


trainpetdog.com
Los Angeles, CA, United States
+52
See all photos
Sponsored message from TrainPetDog
Dog Obedience Training & Housebreaking Made Easy
Sign Up
How would you rate TrainPetDog?
grey stargrey stargrey stargrey stargrey star

TrainPetDog Reviews Summary

The company has garnered a positive reputation for its knowledgeable and supportive staff, particularly in providing tailored advice for pet training and behavioral issues. Customers frequently express appreciation for the helpfulness and empathy demonstrated by trainers, fostering a sense of reassurance and confidence in managing their pets. However, some reviews suggest a desire for extended consultation time, indicating a potential area for improvement in service delivery. Overall, the sentiment reflects a strong commitment to customer satisfaction, with insights that empower pet owners while addressing their unique challenges.

This summary is generated by AI, based on text from customer reviews

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
Follow Julie T.
Unfollow Julie T.
Share Review
Report Review

What a precious time talking to Sally and learning how to help my 4-year-old daughter learn a bonding greeting with our 11-month-old German Shepherd! I also learned how to keep the dog from jumping at and on everyone!

Date of experience: September 7, 2023
Texas
1 review
0 helpful votes
Follow Pam Z.
Unfollow Pam Z.
Share Review
Report Review

Trainer call
September 8, 2023

We feel like we can train these dogs, but we really needed encouragement and fresh ideas and Sally was a breath of fresh air!

Date of experience: September 7, 2023
Indiana
1 review
0 helpful votes
Follow Toni D.
Unfollow Toni D.
Share Review
Report Review

Great advice!
September 8, 2023

Great advice! Sally was a wealth of information and really helped me understand my puppy.

Date of experience: September 7, 2023
Indiana
1 review
0 helpful votes
Follow Lynda R.
Unfollow Lynda R.
Share Review
Report Review

I have hope
September 8, 2023

I have hope. Sally reassured me that I can get them both trained, but it is a big job and I have to do some things separately with them.

Date of experience: September 7, 2023
Indiana
2 reviews
0 helpful votes
Follow Toni R.
Unfollow Toni R.
Share Review
Report Review

I was just too busy to be able to talk, but I did answer the phone and explain to Sally I couldn't keep the appointment. She was so gracious and agreed to email me some ideas.

Date of experience: September 7, 2023
Virginia
1 review
0 helpful votes
Follow Sandy W.
Unfollow Sandy W.
Share Review
Report Review

Encouragement
September 6, 2023

Very encouraging; well organized site and lessons.

Loading...
Date of experience: September 6, 2023
Pennsylvania
2 reviews
0 helpful votes
Follow Liz U.
Unfollow Liz U.
Share Review
Report Review

It's worthwhile as the tips are awesome
September 6, 2023
Updated review

The info I receive is always right on the money for solving the training problem.
Calls are prompt and efficient.

Date of experience: September 6, 2023

It is timely and most important extremely helpful
August 5, 2023
Previous review

It is timely and most important extremely helpful

Date of experience: August 5, 2023
Tennessee
1 review
0 helpful votes
Follow Violet T.
Unfollow Violet T.
Share Review
Report Review

All my question were answered
September 6, 2023

All my question were answered. Im older and once she had to explain something to me twice and never got upset. I had an overall great experience.

Date of experience: September 5, 2023
Indiana
1 review
0 helpful votes
Follow Joseph U.
Unfollow Joseph U.
Share Review
Report Review

I was really happy I got the call and Sally was very helpful.

Date of experience: August 31, 2023
Indiana
1 review
0 helpful votes
Follow John S.
Unfollow John S.
Share Review
Report Review

Super
September 1, 2023

Super. I missed our call, but Sally called back and said she had 10 minutes for me which was perfect!

Date of experience: August 31, 2023
Texas
1 review
0 helpful votes
Follow Patricia O.
Unfollow Patricia O.
Share Review
Report Review

I appreciate this service so much. It is so helpful when I have a problem and reassuring when I find out I'm doing the right thing.
I found a few things I was doing wrong, so was able to correct them and she responded.

Date of experience: August 31, 2023
Canada
1 review
0 helpful votes
Follow Julia A.
Unfollow Julia A.
Share Review
Report Review

Simply The Best!
September 1, 2023
Updated review

Sally has great ideas and is fun to talk with. She suggested that since Tina is so bright, it's time perhaps to teach her some tricks. Hello Circus! Here we come!

Date of experience: August 31, 2023

I feel a lot better after talking to Sally
July 14, 2023
Previous review

I feel a lot better after talking to Sally. She is efficient and has wonderful ideas.

Date of experience: July 13, 2023
Indiana
1 review
0 helpful votes
Follow Linda R.
Unfollow Linda R.
Share Review
Report Review

Really useful information
August 31, 2023

Really useful information. I am anxious to get started working on floor and leave it with my dog and will buy a car tether tonight!

Date of experience: August 31, 2023
Michigan
1 review
0 helpful votes
Follow Donald V.
Unfollow Donald V.
Share Review
Report Review

I definitely feel better about taking care of Miss Daisy and am excited about training her.

Date of experience: August 30, 2023
Florida
1 review
0 helpful votes
Follow Demi O.
Unfollow Demi O.
Share Review
Report Review

Initially I was nervous because I've not had a puppy this young. Emily made me feel ok with the things I didn't know, and even though it was a quick call everything she sent me reinforced what she told me. I feel like I have a plan to go forward.

Date of experience: August 29, 2023
Maryland
3 reviews
0 helpful votes
Follow Marvin L.
Unfollow Marvin L.
Share Review
Report Review

Covers all the needed points
August 29, 2023

She had some new ideas that we will try. Also some changes in what we are already doing

Date of experience: August 29, 2023
North Carolina
2 reviews
0 helpful votes
Follow Patricia W.
Unfollow Patricia W.
Share Review
Report Review

Untrainable Dog
September 23, 2023
Updated review

Emily seems to really know what she is doing. She gave me some really good advice that I am hoping works with my puppy. We will just have to wait and see how it goes. I have tried everything Emily suggested to train this dog. I will not be renewing this.

Date of experience: August 24, 2023

Emily seems to really know what she is doing
August 19, 2023
Previous review

Emily seems to really know what she is doing. She gave me some really good advice that I am hoping works with my puppy. We will just have to wait and see how it goes.

Date of experience: August 19, 2023
New Hampshire
1 review
0 helpful votes
Follow Jeff F.
Unfollow Jeff F.
Share Review
Report Review

Emily was an excellent listener, with what sounds like solid and practical advice for us.

Date of experience: August 23, 2023
California
1 review
0 helpful votes
Follow Anita X.
Unfollow Anita X.
Share Review
Report Review

Emily is the best I've ever had for understanding what to do with my reactive Jack Russell. She bridges the gap between my frustration and discouragement and my dog's behavior. I feel hopeful that things will be better. Other trainers said it was necessary to walk my dog and he is too reactive to take even into the front yard. I think things will be better sometime.

Date of experience: August 22, 2023
Kentucky
1 review
0 helpful votes
Follow Crystal G.
Unfollow Crystal G.
Share Review
Report Review

Very informative yes I'm not going to use puppy pads,knowing about bone broth is a big help

Date of experience: August 19, 2023