TrainPetDogReviews 3,216

To anyone who is thinking of purchasing mytrainingpet please don't.

I paid a one off 37usd amount and received absolutely nothing except email after email asking you sign up for the training course. Which I already had and paid for.

I had a one off response to one of my many emails to the company saying they would get back to me which they never have... signed by Nancy Richard's.

Using their website... which is terrible... I raised a 'ticket' asking for the dachshund training manual to be sent to me with a screen shot of my bank account showing the payment being taken.

I received no reply to this.

Similarly to another person on this review site I entered the information about 8 times before the Catcha robot check worked. It doesn't work as it should. It really is a terrible website.

I still live in hope the manual will come as I'm desperate to train my puppy and I've paid for it.

However I think this trainmypet website is a scam and I don't advise anyone to use it.

Save your money and time.

Sarah Rodney

I charged for the training dog product and I never received. I thought the website might be a scam so I tried to use my cash app card but it would not accept then it stated I could use PayPal. If I do not receive the product by tomorrow I am going to dispute the charge. They try to trick you by giving a 120 day guarantee to get money back if you are dissatisfied. INTERACTIVE WEB SERVICES FZE IS THE NAME THEY USE FOR PAYPAL PAYMENTS.

I did not realize this program would be reading. It was presented as though it would be video. The question, if we wanted the book as well, prompted that to be misleading. I have tried to read thorough some of it and, in no way, want to sit at my computer reading all of this. Many of the things I skipped over, as it appeared they were tips for show dogs. It's just a lot of fluff. I would not recommend!
Then I went to request a full refund on their site. I tried several times to follow the procedure and message through their websie. It would not let me submit a request. It continued to tell me my email was incorrect, I even copied and pasted it. I tried several times. I also kept checking to see the all of the information was correct, and it still would not work. I emailed for a refund and hopefully it will get done since there is 120 money back guarantee.

I have been charged TWICE for receiving absolutely NOTHING! I cancelled my order within minutes, yet was still charged. I have sent in three disputes as per their web page, none of which have been responded to by this company. Their web site doesn't work at all except to charge your credit card and it freezes so that you press the back button and that is how they keep recharging your credit card. Don't fall victim to this company! I'm disputing it through my bank as we speak. They disputed my dispute saying I was a "recurring patron"...

When I saw this video I thought it was too good to be true but I didn't listen to my instinct I had my credit card information in and was ready to pay but it just bugged me how in the video she kept pushing for the sale like dragged it in for like an extra 30 minutes and the site it was on didn't look professional and with "10s and thousands of people loving the experience " it felt too good to be true so thank god I looked at these reviews or I might have been scammed hope everyone who purchased this can resolve it DONT BUY THINGS ONLINE IF THEY SOUND TOO GOOD TO BE TRUE most of the time it's a scam Always always look at reviews hope this company goes out of business

Very unhappy with this company's cancellation policy. I've called their customer service line (and actually got a human once, who assured me that the matter was resolved), emailed them, submitted trouble tickets to them, and completed their cancellation form online. No joy. I have since been charged two further months for this service and received yet another automated message today notifying me of an upcoming charge. Interesting thing is that they have apparently cut off my access to the site while CONTINUING TO BILL ME. Avoid this company at all costs. It's too easy to get good info for free of thru your vet or trainer.

Relax. The 4 stars do not denote wonderful service, but they do note our sense of relief at this matter being sorted out an payment refunded. THANK YOU
I am not sure why someone from the other side of the world and in another hemisphere has to be the catalyst for action. Why of why guys did you not deal with this as soon as you got notice of my initial and very friendly comment.
Picture of Phoebe the dog... she so wished it had worked out!

I subscribed for the $37us cost after noting their refund policy - namely

Refunds

TrainPetDog.com provides an unconditional, 120-day money back guarantee for all its products. If you purchase one of our products and are not satisfied with it for any reason whatsoever, please Contact Us within 120 days from the date that you purchased the product, and we will provide a full, no-questions-asked refund to you.

I wrote for a refund five days after purchase and this was *******@TrainPetDog.com that it had been paid - not received. I have followed up and will update this review if/when funds received.

Refund received three days following my request. Well done

I read many reviews about TrainPetDog.com and signed up anyway. After seeing the presentation I was very impressed with the insight presented in training a dog. It was not completely relevant but I appreciate the professionalism put into the content. The information provided in the online service is excellent. Very informative, detailed, and logically progressive. I have had great results training my puppy using the database thus far. In fact, I ordered the book and decided a week later I did not want it because the online version was more than adequate and they refunded my money right away. I agree that when you sigh up they promote much more than I was willing to sign up for but it was not an issue for me. If I were running this business, I would probably do the same. I am deducting one star for that reason alone because it did get very confusing. Bottom line, the content is very well written, constructed, intuitive to follow and I am getting excellent results with my training.

I bought one of their books which is fine... Really disliked how they give you the "free" Elite Dog Club for one month then automatically charge your card $37 a month after. I went on there anyways to check it out while it was free for me. Personally it wasn't something I would pay $37 a month for so I canceled the subscription before they billed me. During the 2nd step of the 3 step process to cancel they offered me a ONE TIME FEE OF $37 TO HAVE A LIFETIME MEMBERSHIP! This upsets me because I'm sure there are people that enjoy this site and these poor loyal customers are being taken advantage of.