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Trafalgar designs and manufactures the highest quality men’s leather goods and accessories, using the finest, most distinctive materials from throughout the world. Our most popular categories include men's braces, belts, belt straps, belt buckles, wallets, bags, pocket squares, bow ties, cufflinks, socks and more!
Trafalgar Reviews Summary
Trafalgar has a rating of 4.6 stars from 497 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Trafalgar most frequently mention customer service, high quality and quick delivery. Trafalgar ranks 20th among Men's Clothing sites.
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Easy to navigate. Products well presented. From previous experience, I know the belt wears very well.
The product was good but when I tried to contact customer service, it was really poor. I had a problem with the clips, which fell apart when I used them. I was told Trafalgar doesn't sell them and I should go to Amazon. I would have appreciated knowing what to buy and how to replace them. Instead, I was told nothing and ended up buying them twice, since I didn't know what to buy and having a problem installing them and caused a problem with the suspenders themself. You would think that a company that sells at a high price would take the time to explain what I should order and how to install them.
Ordered diff color strap for previously purchased belts received expected quality product in expected short time frame, nothing more you can ask for
Product quality was fine and delivered on time. Right size
Items arrived as promised. The suspenders are very good quality and the clip in buttons are good for trousers that don't have fitted buttons.
Purchased a belt for my husband. Needed a 50", but all other store options did not satisfy. The Trafalgar belt arrived earlier than anticipated, it fit, and it was gorgeous! Thank You!
I just received my limited edition braces. I bought them for my son as a graduation present. So happy these are still being made. His father still has the Trafalgar braces he wore when we were dating. Arrived fast and are of wonderful quality.
On 10 September 2022 I placed an on-line order, using my $US VISA, with Trafalgar for $190.98 in $US. I cancelled that order on-line and the parcel was never shipped. On 20 September 2022 Trafalgar issued a refund in $US, for only $175.02 in $US. Despite numerous attempts to have this corrected, including sending a scan of my VISA statement, the refund is still outstanding and my most recent requests are not acknowledged, nor is there any response or explanation. I have told them I will buy nothing more from Trafalgar until I receive my refund, and they continue to bombard me with advertising.
Hi James. Thank you for the feedback. This is Kacey from the Marketing Team. I'm so sorry to hear that there was an issue with your refund and that your contact attempts were unsuccessful. We strive to provide excellent customer service, and it sounds like we missed the mark. I looked into your order and see that you paid $185.27 USD on 9/10/22. Your order was then canceled and refunded ten days later, on 9/20/22, for a total refund amount of $181.98. The reason the amount differed is that the exchange rate changed during those ten days from 1 USD = 1.30525 CAD to 1 USD = 1.32883 CAD. Therefore, there was a difference of $3.29 USD. We would be happy to refund you this amount! I will have our Customer Service Team refund this payment on your most recent order. You should see the funds in your account within the next 3-7 business days. Additionally, I want to sincerely apologize for missing your messages. I see that you replied to several marketing emails to inquire about this issue. Unfortunately, the marketing inbox is not monitored regularly, and there is fine print at the bottom of the email to indicate that the replies may not be received. However, I can certainly understand your frustration! In addition to refunding the difference on your order, I would like to extend a $20 USD Trafalgarstore.com gift card to you. I hope this helps! Please feel free to contact us again if you require further assistance or have any additional questions. Thank you, and have a great day!
There was a website problem getting my 10% discount code, but I called and the customer service representative took care of it. And, for the inconvenience, she gave me an extra 5% discount to make the discount 15%.
The quality of the suspenders is superb, from hardware to fabric, I could be happier.
Below average. It took 3 emails to get a return label. I returned it 2 days ago and I get an email that has nothing to do with the return. It makes me want to go back to wearing a belt. Who knew buying braces would be such an ordeal.
Hello. Thank you for the feedback. We are sorry to hear you had a poor experience with our store. I see you reached out to our Customer Service Team on Friday, 2/3/23 letting us know that you accidentally deleted the first return label and you were not able to download the label again. Our Customer Service Team replied immediately and sent you a new return label. You reached out on both Saturday and Sunday, claiming you did not receive the label. Please note our hours of operation are 8 AM to 5 PM CT, Monday through Friday. We are not open on Saturday or Sunday, which is why we were unable to reply to your emails on these days. We replied to you immediately on Monday morning (2/6/23) to let you know we sent the return label again. This time, you received it, and your issue was resolved. We received your return in the mail yesterday (Thursday, 2/9/23), and we just processed it this morning (Friday, 2/10/23). You should receive your refund in the next 3-7 business days. The reason you received an additional email that did not pertain to your return is that you are subscribed to our marketing newsletter. If you wish to unsubscribe from these emails, please open a recent email, navigate to the bottom of the email, and click unsubscribe. This will remove you from our mailing list, and you will no longer receive marketing emails from our company. I hope this helps! Please let us know if you require further assistance. Thank you, and have a great day!
This belt surprised us as we have purchase many belt through the years from Trafalgar. It is not good quality.
Good belt. Arrived promptly. Thank you!
I would give 5 Stars, but feel the belts are a little on the expensive side.
Interesting device. Do not work on heavy fabrics like denim jeans but otherwise ingenious
I recently lost a few pounds and my tuxedo has no belt loops so, frankly, I needed something to hold up my tux pants! Hah...After doing a google search it appeared that Trafalgar made one of the nicest sets of braces. I ordered directly from the Trafalgar website and received them quickly. The packaging was excellent. Thank you!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello. Thank you for the feedback. We are sorry to hear you had a poor experience with our Customer Service Team. We strive to provide excellent customer service, and it sounds like we missed the mark. Unfortunately, at this time, we do not sell replacement parts. However, I will pass your feedback to the appropriate team for review. Thank you, and have a great day!