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Trafalgar

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trafalgar designs and manufactures the highest quality men’s leather goods and accessories, using the finest, most distinctive materials from throughout the world. Our most popular categories include men's braces, belts, belt straps, belt buckles, wallets, bags, pocket squares, bow ties, cufflinks, socks and more!


trafalgarstore.com
Bolingbrook, United States
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Trafalgar Reviews Summary

Trafalgar has a rating of 4.6 stars from 497 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Trafalgar most frequently mention customer service, high quality and quick delivery. Trafalgar ranks 20th among Men's Clothing sites.

service
1
value
1
shipping
1
quality
311
This company responds to reviews on average within 3 days

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574 reviews

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Florida
1 review
0 helpful votes
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Too Small
February 18, 2024

Ordering was a good experience.However there was not choices for different sizes. I loved the bracelet so much. Went to put it on my boyfriends wrist and couldn't. So I had to return it.

Date of experience: February 18, 2024
Bangladesh
1 review
0 helpful votes
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Super service!
February 9, 2024

I usually visit another shop to try some of the dressess for family, but wont happy like them. I always use them.

Date of experience: February 2, 2024
South Dakota
1 review
0 helpful votes
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The customer service has been timely and very helpful

Date of experience: January 29, 2024
Iowa
1 review
0 helpful votes
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Very responsive
December 9, 2023

I ordered the wrong size belt. They let me know the belt didn't come in that size and suggested I select a different size. They canceled the order for me while I selected another belt. The second order got canceled by accident and they immediately corrected it, gave me a discount for my inconvenience, and I got my belt in no time at all.

Date of experience: December 9, 2023
Texas
1 review
0 helpful votes
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Beautiful Belt - High Quality
December 7, 2023

I found the perfect suede belt in the color that matched my shoes. Great price and fast shipping. Very pleased!

Date of experience: December 7, 2023
Virginia
1 review
0 helpful votes
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Quality oroduct
December 4, 2023

Beautiful finish on leather belt. Perfectly crafted and high quality material.

Date of experience: December 4, 2023
Virginia
1 review
1 helpful vote
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Love the belts
December 3, 2023

I ordered two belts in two different sizes as separate gifts, but they came in one box and one gift. I would have thought Trafalger would have recoginized. Probably my mistake.

Date of experience: December 3, 2023
Alabama
1 review
0 helpful votes
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Great service
December 2, 2023

Fast shipping and great customer service. Thank you so much

Date of experience: December 2, 2023
Georgia
1 review
0 helpful votes
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Beautiful craftsmanship
November 28, 2023

The belt is better than I had expected. The purchase process was seamless and easy. Thank you.

Date of experience: November 28, 2023
Georgia
1 review
0 helpful votes
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Easy
November 27, 2023

Easy to shop, good photos and description. Very nice belt, high quality buckle and skin.

Date of experience: November 27, 2023
Texas
1 review
0 helpful votes
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Excellent Store
November 24, 2023

I have bought several products from this retailer over the years. They have all been of very high quality and have been exactly as described.

Date of experience: November 24, 2023
Texas
1 review
0 helpful votes
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I requested 3 additional sets of buttons. I will be happy to pay for these. Thank you. Bryan Edwards

Date of experience: November 12, 2023
Spain
1 review
0 helpful votes
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Terrible Customer Service
November 18, 2023

I still haven't received my order, I was given a useless tracking number, and have not received any response from customer service to my request for information.

Trafalgar attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 11, 2023
Arizona
1 review
0 helpful votes
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Suit is complete
November 11, 2023

I got these for the custom suit I bought my son. They are perfect and got to him as promised.

Date of experience: November 11, 2023
Florida
1 review
0 helpful votes
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Scuffs & bad buckle hole
November 22, 2023

The belt had some bad scuffs around it & a belt hole had some tan leather material that looked out of place. But besides that, it's a good looking belt.

Trafalgar attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 24, 2023
Ohio
1 review
0 helpful votes
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I wanted a belt one size larger than you had; a size 48. You were unable to provide it, even though I could have waited and I could have paid more. That was very disappointing.

Trafalgar attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 19, 2023
Mayra O. — Trafalgar Rep
over a year old

Hello Julia,

Thank you for your feedback and we are sorry to hear about your experience, please know that anything over a size 44 is considered Big and Tall. Currently we have limited offerings and few styles in this category, meaning that not all of our belts are available in extended sizes. In this case, all we could do is cancel your order and issue a refund. If you need assistance finding a style that meets your needs, please reach out to our customer service team at [email protected]. Thanks!

Georgia
1 review
0 helpful votes
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Quality
September 23, 2023

Been using Trafalgar straps for the last 25 years, I am old school 25 mm and 30mm only!

Date of experience: September 23, 2023
District of Columbia
1 review
0 helpful votes
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Makes me smile
September 23, 2023
Updated review

I have about 50 sets of Trafalgar braces. They really brighten up any outfit, and make me smile. This year's Halloween braces were particularly fun.

Date of experience: September 23, 2023
Kacey H. — Trafalgar Rep
over a year old

Thank you for the feedback, Bruce! We truly appreciate your review and continued business. Customers like you make us smile! We hope you have a great day!


Delighted to see new braces added
October 8, 2022
Previous review

Delighted to see new braces added.

Date of experience: October 8, 2022

Love the braces
September 22, 2022
Previous review

I am delighted that you have so many new, beautiful, and fun braces. It was hard to choose amongst them. They make me smile.

Date of experience: September 22, 2022

Beautiful!
July 6, 2022
Previous review

Fast and simple service. I was delighted to find some new Trafalgar braces for my collection. The Blue Heron is absolutely beautiful, now one of my favorites.

Date of experience: July 6, 2022
Texas
1 review
0 helpful votes
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MANY OPTIONS AND QUALITY PRODUCTS
September 20, 2023
Updated review

Easy site to choose from and ordering was easy. Delivery was made as promised and there no shipping charge.

Date of experience: September 19, 2023

Easy site to choose from
September 12, 2023
Previous review

Easy site to choose from

Date of experience: September 12, 2023
Tennessee
1 review
0 helpful votes
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Very professional, knowledgeable and courageous staff.

Date of experience: September 19, 2023