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Electronics. Main products or services include Smartphones, Mobile phone accessories. Business type: E-commerce. Secondary features include Fast delivery worldwide, 1-year guarantee, Easy and fast processing, Help center mail and whatsapp support, 100% security ssl, buyer protection.
This summary is generated by AI, based on text from customer reviews
On 13 Feb 2026 I ordered Honor Magic 8 Pro 16GB/1TB Global HK from EU Warehouse (Order IZGETVCYK).
Key facts:
16 Feb: Seller status "Shipping provider handed over"
23 Feb: Agent Li-Ming T. Assured in writing: "It's within EU – it does not come from China :)"
24 Feb: DPD Poland officially confirmed: "The parcel has not been dispatched in DPD network, we do not have this parcel."
DPD also confirmed the tracking **************) is routed to Spain, not Greece.
Seller claimed delay due to Greek address – false: I changed to full English on 14 Feb and informed them same day.
Same agent offered on 24 Feb: "If not shipped, we can directly refund you the money and cancel the order."
No photo of package, no IMEI, no serial number, no proof of correct item after 12 days.
This is clear misleading advertising and non-delivery. I demand immediate full refund of €1,037.
I will update with outcome.
I haven't received a phone call for 25 days, after 30 days they wrote that they will make a refund, 7 days have passed, 0 replies and no refund
Keine Beschwerden über das Produkt, Management lässt viel zu wünschen übrig, wenn Sie ein Problem mit der Rückkehr, Garantie, Austausch haben, glauben Sie mir, es wird eine unvergessliche Erfahrung auf Ihre Kosten mit einem über Preis sein.
Denken Sie 10 Mal nach, bevor Sie mit diesem Unternehmen zusammenarbeiten. Zum Beispiel wurde mein Konto gesperrt, weil ich eine angemessene Rückerstattung forderte. Mir wurde angeboten, 15% (80€) des Preises des Artikels an Paypal zu überweisen. Stellen Sie sich die Frage, ob Sie so etwas schon einmal erlebt haben.
These people have hacked my Facebook and email account I cannot access either now. They said someone by name Queen Mpho removed my details
Bought a Mi Pad 5 Stylus Pen. Paid 7€ for Shipping. 30€ for returning. Consider before you click buy.
I don't have mutch to say I am satisfied with their service the delivery took forever but that is very much ok I love my new phone and can't stop talking about it. 5/5
This is the worst online shop.
Very bad service. Slow communication. They do not know what they have on stock. I ordered one phone after so many messages they offered to change the color because they didn`t have blue. After they change the color they totally changed the device parameters.
After two weeks of mails going back and forth i canceled the order. Lets see when they will return the money.
Keep your money and stay away from them.
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