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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Dreams come true
May 19, 2022

I've been looking for these since my other ones got stolen and seller provided perfect service from quality to shipping speed! Thank you!

Date of experience: May 19, 2022
California
1 review
0 helpful votes
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Tory burch clutch
May 19, 2022

Fast and quick delivery, spoke to a rep when I had a question he answered back quickly.

Date of experience: May 19, 2022
California
1 review
0 helpful votes
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Glad I went for it!
May 19, 2022

Easy to browse, pay and not too long for shipping. The seller was quick and trustworthy.

Date of experience: May 19, 2022
Rhode Island
1 review
0 helpful votes
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Thumbs up.
May 19, 2022

Everything was exactly how it said it would be. I'm pleased with my purchase.

Date of experience: May 19, 2022
Oregon
1 review
0 helpful votes
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Cutest shoes!
May 19, 2022

Super easy and love the way everything was packaged carefully.

Date of experience: May 19, 2022
Japan
1 review
0 helpful votes
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Received wrong size shoe
June 18, 2022

I received a size 6 instead of 7. How does this happen

Date of experience: May 19, 2022
dev o. — Tradesy Rep
over a year old

Hi Isa,

We recently reviewed your feedback and wanted to follow up with you.

We are so sorry you were shipped the wrong size! We know how upsetting and inconvenient this can be which is why we here at Tradesy are a peer-to-peer marketplace that does offer returns. Please know that we set the bar high for our sellers in regards to creating accurate, detailed listings for their items. We do proactively sift through our listings to make sure safe, authentic items are being sold on our site. For more information on our Misrepresentation Claims and Return Policy please click here, https://www.tradesy.com/returns/.

Should you need any assistance or further explanation as to how this process works/any updates on your return please give us a call at (844) 988-7233. Our phones are open Monday-Friday from 7 am to 3 pm PDT, and one of our Member Care representatives would be more than happy to provide you with more insight/next steps as to how you will be refunded for all the trouble.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Florida
2 reviews
0 helpful votes
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LV toiletry 26 escale
May 19, 2022

Received my toiletry bag literally within 2 days! The bag is brand new and gorgeous! It came with a dust bag and box. I am so impressed with Tradesy, awesome experience!

Date of experience: May 19, 2022
Texas
1 review
0 helpful votes
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Very fast shipping!
May 19, 2022

I have requested for fast shipping and I received on time, love the shoes she selling very beautiful!

Date of experience: May 19, 2022
Tennessee
1 review
0 helpful votes
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Item delivered as described
June 18, 2022

Service was very quick, no delays. So happy that the item shipped via UPS. Great customer service! Perfect

Date of experience: May 19, 2022
dev o. — Tradesy Rep
over a year old

Hi Chandra,

We recently received your feedback and wanted to follow up with you. We're happy to hear about your positive experience with us thus far!

If there is anything further we can do to help make this experience amazing, please do not hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

New York
1 review
0 helpful votes
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Love
May 19, 2022

Love this watch! Love all the other colors I can use too! Got here so fast :)

Date of experience: May 19, 2022
Florida
1 review
0 helpful votes
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IT THE BEST SITE TO SHOP ON THE INTERNET. THE INSTRUCTIONS ARE CLEAR AND THE SCRATCHES IN YOUR WALLET ARE THE SAME THE SITE WRITE IN THE DESCRIPTION ON THE BAG.

Date of experience: May 19, 2022
Georgia
1 review
0 helpful votes
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Received My Valentino Shoes
May 19, 2022

The experience was great, however the rock studs were not platinum, as ordered. They are gold. I would have preferred the platinum studs. All in all, they are a beautiful shoe.

Date of experience: May 19, 2022
Texas
2 reviews
0 helpful votes
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Everything was great!
May 19, 2022

Great communication! Fast and on time delivery. Told when the seller was to ship the package. Item came as pictures and described! The shoes are beautiful. Packaged carefully.

Date of experience: May 19, 2022
Florida
2 reviews
0 helpful votes
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Gucci wallet
May 19, 2022

The wallet was in pristine condition. I would have liked a box to go with my purchase.

Date of experience: May 19, 2022
Tennessee
1 review
0 helpful votes
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Arrived as expected, thank you!
May 19, 2022

Arrived as expected and is exactly as the listing described. Thank you so much!

Date of experience: May 19, 2022
Rhode Island
1 review
0 helpful votes
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I love my new dress!
May 19, 2022
Updated review

Very easy the checkout! The dress was just as described, and on sale! Thanks!

Date of experience: May 19, 2022

Very easy to navigate this website!
December 20, 2021
Previous review

Very easy to navigate this website!

Date of experience: December 19, 2021

I found everything I was looking for very easily!
December 11, 2021
Previous review

I found everything I was looking for very easily! Also with a discount, so HAPPY!

Date of experience: December 11, 2021

It was easy and fast, I used a coupon for extra savings!
September 11, 2021
Previous review

It was easy and fast, I used a coupon for extra savings! Thanks

Date of experience: September 11, 2021

Very easy to use my promotional code!
December 15, 2020
Previous review

Very easy to use my promotional code! I got 10% off... very happy

Date of experience: December 14, 2020
Texas
1 review
0 helpful votes
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Great
May 19, 2022

I Received product in time and it was well packaged.

Date of experience: May 19, 2022
Maryland
1 review
0 helpful votes
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Just what I imagined!
May 19, 2022

These sunglasses are a hit! Superb shipping and securely packaged, the fit is amazing and the color is spot on! Made this seller a favorite!

Date of experience: May 19, 2022
Colorado
1 review
0 helpful votes
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So happy with my purchase
May 19, 2022

So excited that I found this website on google shopping. So many options and great prices

Date of experience: May 19, 2022
Texas
2 reviews
0 helpful votes
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Gucci
May 19, 2022

The seller was very good with response to question and delivery of product.

Date of experience: May 18, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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