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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Missouri
3 reviews
0 helpful votes
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Great purchase. I have the matching bracelet and was excited to find the ring to match. Excellent seller, packed wonderfully and shipped quickly.
Thank you!

Date of experience: July 9, 2022
Nevada
1 review
0 helpful votes
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OMG I love them!
July 10, 2022

I got my order just in time for my Graduation! Thanks so much

Date of experience: July 9, 2022
Nevada
1 review
0 helpful votes
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Order Received
July 9, 2022

Thank you for the fast shipping and delivery. My experience was seamless and stress free.

Date of experience: July 9, 2022
North Carolina
1 review
0 helpful votes
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I am so happy I found this site with high quality products.

Date of experience: July 9, 2022
California
1 review
0 helpful votes
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Excellent
July 9, 2022

Excellent service & delivery was fast! Product was also as described! Thank you so much!

Date of experience: July 9, 2022
Massachusetts
1 review
0 helpful votes
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Not as described
August 8, 2022

Size of the bag was wrong. Listed as Small size but it's the mini. Will be returning it.

Date of experience: July 9, 2022
dev o. — Tradesy Rep
over a year old

Hi Michelle,

We recently reviewed your feedback and wanted to follow up with you.

We're so sorry that your purchase was not as expected from the listing! We do our best to support buyers in their shopping endeavors by offering the ability to request a return. Please know you can always request a return within the return timeframe, and should you have any difficulty you can always give us a call at 844-988-7233. Our phone lines are open Mon-Fri from 7 am PST -3 pm PST, one of our lovely Member Care representatives would be more than happy to assist you.

If there's anything you'd like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment. To us, your feedback is everything.

North Carolina
1 review
0 helpful votes
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Excellent quality
July 9, 2022

Super cute blouse! Highest quality. It was shipped super fast. Thank you so much!

Date of experience: July 9, 2022
Colorado
1 review
0 helpful votes
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TUMI Bag Easy and Fast
July 9, 2022

Purchased a Tumi bag on a Saturday, had it delivered on a Tuesday (Monday was a holiday) and it was an authentic piece.

Date of experience: July 9, 2022
New York
3 reviews
0 helpful votes
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Satisfaction!
July 9, 2022
Updated review

Tradesy has been my shopping place for several years! Love it!

Date of experience: July 9, 2022

Excellent!
March 19, 2022
Previous review

Excellent!

Date of experience: March 19, 2022

Excellent
February 16, 2021
Previous review

Excellent. I've been purchasing items with Tradesy over the past several years and I have not had a negative experience.

Date of experience: February 16, 2021
Colorado
2 reviews
0 helpful votes
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Quick convenient experience
July 9, 2022

I found exactly what I was looking for and the product was in great shape. Thank you!

Date of experience: July 9, 2022
Texas
1 review
0 helpful votes
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Most efficient
July 9, 2022

Fast and professional. Item was as advertised and shipped promptly. Very satisfied with service and accessibility to my purchase shipping tracking.

Date of experience: July 8, 2022
California
1 review
0 helpful votes
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Beautiful bag
July 9, 2022

I was browsing for a new bag and found Tradesy. I saw the bag and thought it would be cute and lovely to carry on vacation. I received the bag in a few days, and it was beautiful!

Date of experience: July 8, 2022
Louisiana
1 review
0 helpful votes
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My shopping experience as well as the delivery of my item was handled very well. Great experience, however, the item I received was much smaller in person than the way it was perceived in the picture. Overall though, I am satisfied with my shopping experience and will shop with Tradesy again.

Date of experience: July 8, 2022
Minnesota
3 reviews
0 helpful votes
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Excellent
July 8, 2022

Easy and fast overseas shipping, excellent packing

Date of experience: July 8, 2022
New York
1 review
0 helpful votes
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Fast delivery
July 8, 2022

Vintage Coach purse in great condition, just as shown in photos. Fast delivery even from other side of country! Thank you!

Date of experience: July 8, 2022
Minnesota
1 review
0 helpful votes
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Handbag Purchase
July 8, 2022

Site was quick and easy to use. I made my purchase on Tuesday and received the package three days later! Purse was was very nicely packaged and received in excellent condition. Thank you, Debbie, for sending item exactly as described.

Date of experience: July 8, 2022
Virginia
1 review
0 helpful votes
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Fast delivery
July 8, 2022

Very happy with my Gucci mule purchase. Will definitely buy from here again.

Date of experience: July 8, 2022
North Carolina
1 review
0 helpful votes
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Great service
July 8, 2022

Great service and fast delivery. Loved the email confirmation and updates

Date of experience: July 8, 2022
New York
1 review
0 helpful votes
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Love it
July 8, 2022

No issues with delivery or product. Shipping was fast and hassle-free. Seller was a sweetheart :)

Date of experience: July 8, 2022
North Carolina
1 review
0 helpful votes
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Excellent
July 8, 2022

Efficient and quick, great communication. Product is perfect

Date of experience: July 8, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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