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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Get accessory.
July 10, 2021
Updated review

Tradesy delivered effortless style and experience.

Date of experience: July 9, 2021

Seems easy so far!
July 4, 2021
Previous review

Seems easy so far!

Date of experience: July 4, 2021
Florida
3 reviews
0 helpful votes
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Gently used but 'like new' Nieman Marcus "Chanel-like" quilted black and tan ballet flats, arrived promptly are a perfect fit, at a very affordable price. They instantly upgrade any outfit. Vendor was good and I look forward to wearing these shoes.

Date of experience: July 9, 2021
North Carolina
1 review
0 helpful votes
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Not what I was expecting
July 9, 2021

The purse arrived on time; actually shipped really fast! However, there are some scratches on the back of the bag. And the bag was supposed to be new with tags. One tag had clearly been removed. The scratches were the most disappointing.

Date of experience: July 9, 2021
dev o. — Tradesy Rep
over a year old

Hi Sarah,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We are so incredibly sorry the item you received wasn't what you were expecting. I know that must have been disappointing.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further. Alternatively, you can email us at [email protected] 7 days a week.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating

New York
1 review
0 helpful votes
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LV
July 9, 2021

Absolutely great. The seller was good with communication. This bag is more than perfect for my aunt. (Purchased as a gift) She's going to love it! Thanks again!

Date of experience: July 9, 2021
Georgia
1 review
0 helpful votes
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Gucci Wallet
July 9, 2021

Great. I was really satisfied with my item. The quality was just as the pictures indicated and my communication with the seller was good

Date of experience: July 9, 2021
Florida
1 review
0 helpful votes
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Awesome
July 9, 2021

Best experience ever, good merchandise and a great price and was delivered right away

Date of experience: July 9, 2021
Massachusetts
1 review
0 helpful votes
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Prompt delivery
July 9, 2021

Perfect. I am also looking for the exact same dress in size 6

Date of experience: July 9, 2021
Georgia
1 review
0 helpful votes
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Exactly what I wanted
July 9, 2021

Quick & easy process. Sunglasses came in just a few days!

Date of experience: July 9, 2021
Pennsylvania
2 reviews
0 helpful votes
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Address correction and discount
July 9, 2021

I'm upset because I noticed the address my purchase was shipping to was wrong and I asked travesty to correct they said no I had to cancel and I did so I lost the $25 off on my purchase.

Date of experience: July 9, 2021
California
1 review
0 helpful votes
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Love the earrings
July 9, 2021

Item arrived as described in the listing. Very satisfied with the purchase and process!

Date of experience: July 9, 2021
Colorado
1 review
0 helpful votes
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Fast ship
July 9, 2021

Purchase was easy and received my package quick. Had no issues. Would definitely buy from Tradesy again.

Date of experience: July 9, 2021
California
1 review
0 helpful votes
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Love it it's great
July 9, 2021

I bought this necklace this is my second time I love it

Date of experience: July 9, 2021
Michigan
1 review
0 helpful votes
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VERY PLEASED!
July 9, 2021

This is my first time dealing with Tradesy. I wasn't really sure what it was until after I ordered so I was a little apprehensive but it was the exact item I was looking for. Very pleased with the quick delivery and the merchandise.

Date of experience: July 9, 2021
Michigan
1 review
0 helpful votes
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Clutch review
July 9, 2021

Amazing and fast delivery. Great quality and beautiful color

Date of experience: July 9, 2021
South Carolina
1 review
0 helpful votes
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Great purchase, as usual!
July 9, 2021
Updated review

No hassle shopping! The merchandise is high quality and always described well

Date of experience: July 9, 2021

No hassle shopping!
February 14, 2021
Previous review

No hassle shopping!

Date of experience: February 14, 2021
Virginia
1 review
0 helpful votes
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Very Happy with my NEW YSL
July 9, 2021

My bag was packed perfectly with great care. Sophie responded great and quickly. I am overall happy with my purchase. I will definitely place another order with her.

Date of experience: July 9, 2021
District of Columbia
1 review
0 helpful votes
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Lovely bag - prompt shipping!
July 9, 2021

Thank you so much for expediting my order of the lovely gold bag - it is perfect for my upcoming travel.

Date of experience: July 9, 2021
Texas
1 review
0 helpful votes
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Gucci Sandals
July 9, 2021
Updated review

Loved my shopping experience. There are so many items to choose from.

Date of experience: July 9, 2021

Loved my shopping experience
June 30, 2021
Previous review

Loved my shopping experience. There are so many items to choose from.

Date of experience: June 30, 2021
Massachusetts
1 review
0 helpful votes
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Absolutely fabulous!
July 9, 2021

Exquisite jacket at an excellent price, well-packaged and swiftly delivered. Many thanks!

Date of experience: July 9, 2021
Texas
1 review
0 helpful votes
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Great experiece
July 9, 2021

My order was delivered very timely and my product ordered was superb!

Date of experience: July 9, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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