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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Great boots, no wear I could see.
October 1, 2021

Quick shipment. Great boots. Responsive. Recommend.

Date of experience: October 1, 2021
Georgia
1 review
0 helpful votes
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Quick, easy purchase
October 1, 2021

Everything was quick from ordering, seller response, shipping, and finally getting my order!

Date of experience: October 1, 2021
Texas
1 review
0 helpful votes
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Great deal!
October 1, 2021

Awesome deal. Loved the product. What else can I say?

Date of experience: October 1, 2021
Illinois
1 review
0 helpful votes
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Zara dress
October 1, 2021

Perfect condition. Even had tags. Arrived quickly and safely

Date of experience: October 1, 2021
California
1 review
0 helpful votes
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Shoes
October 1, 2021

Shoes arrived as described with the box and dust bag.

Date of experience: October 1, 2021
Iowa
1 review
0 helpful votes
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Belt purchase
October 1, 2021

Shipping was easy and fast! Will definitely continue to use this service. Thank you so much

Date of experience: October 1, 2021
Washington
1 review
0 helpful votes
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Shipping was awful!
October 31, 2021

I bought 2 items in Tradesy this past 2 months. Both were delayed. This last one was almost a month long. I think you should change your carrier to UPS. Fedex sucks!

Date of experience: September 30, 2021
dev o. — Tradesy Rep
over a year old

Hi There,

We recently reviewed your feedback and wanted to follow up with you.

We are so terribly sorry for any delay in shipping, we know just how disappointing this can be and it's the last experience we want our users to have. Here at Tradesy, we currently use Fed-Ex and USPS Priority mail for our pre-paid labels and USPS Priority Mail for our shipping kits. Though we currently do not partner with UPS for any shipping needs, we are always open to customer feedback and will be sure to bring up your user experience at our next Product Meeting.

For the trouble, we have gone ahead and sent you a personal email to your email address with further insight. It’s very frustrating to feel like you’re not being understood or that you’re not getting the help you need. It is always our goal to provide excellent customer service, If there’s anything else specific you’d like to share, that would help make your Tradesy experience even better please let us know.

We want to do anything we can to make each experience worthy of your best possible rating!

California
1 review
0 helpful votes
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Wallet
October 1, 2021

Item was as described by seller. Happy with transaction

Date of experience: September 30, 2021
New York
1 review
0 helpful votes
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Good
September 30, 2021

It was good. Good delivery and fast and on time. Very good.

Date of experience: September 30, 2021
Texas
3 reviews
2 helpful votes
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Chanel
September 30, 2021

I liked my experience that I had with my order! Good

Date of experience: September 30, 2021
New Jersey
1 review
0 helpful votes
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LouieLouie
September 30, 2021

Wife loves her carryon LV, this is what she was looking for. Not so big that she can sit it with her on the plane if the carryon department to small or plane dont have one.

Date of experience: September 30, 2021
Illinois
1 review
0 helpful votes
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LV
September 30, 2021

Transaction was smooth and the goods were delivered as promised. Will definitely purchase from this site next time.

Date of experience: September 30, 2021
Florida
1 review
0 helpful votes
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Great experience!
September 30, 2021

Perfect transaction. Good communication. Fast shipping.

Date of experience: September 30, 2021
Oregon
2 reviews
0 helpful votes
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Love it
September 30, 2021

Everything was perfect; ordering, shipping and communication.

Date of experience: September 30, 2021
Texas
1 review
0 helpful votes
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Very nice
September 30, 2021

Nice shopping at Tradesy very fast shipping and products are authentic!

Date of experience: September 30, 2021
Louisiana
2 reviews
0 helpful votes
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Louis Vuitton cross body
September 30, 2021

Excellent transaction, fast shipping and the purse was exactly as advertised. Very pleased with my experience.

Date of experience: September 30, 2021
New Jersey
1 review
0 helpful votes
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Prettyyyyy
September 30, 2021

It's exactly as look and fits perfectly! Thank you!

Date of experience: September 30, 2021
Florida
1 review
0 helpful votes
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Beautiful
September 30, 2021

Received on time. Fast shipping. Item as described

Date of experience: September 30, 2021
Illinois
2 reviews
0 helpful votes
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Easy to navigate
September 30, 2021

Fast, simple, and including the best prices that can fit any budget.

Date of experience: September 30, 2021
New Jersey
1 review
0 helpful votes
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Top
September 30, 2021

Item came just in time for trip. Ordered and it came in about 5 days.

Date of experience: September 30, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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