logo

Tradesy

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

business logo of Tradesy

Tradesy

3.7
tradesy.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Virginia
3 reviews
0 helpful votes
Follow Janice K.
Unfollow Janice K.
Share Review
Report Review

Jimmy Choo Bag
October 18, 2021

This is my 1'st order & so far my experience was great

Date of experience: October 18, 2021
New York
1 review
0 helpful votes
Follow Holly C.
Unfollow Holly C.
Share Review
Report Review

Happy Customer
October 18, 2021

I received my item and I was very pleased how great the quality and condition it was in.

Date of experience: October 18, 2021
New Hampshire
1 review
0 helpful votes
Follow Miles C.
Unfollow Miles C.
Share Review
Report Review

First purchase
October 18, 2021

Fast and easy process. Item came exactly as advertised and speedy shipping!

Date of experience: October 18, 2021
New York
1 review
0 helpful votes
Follow Monie I.
Unfollow Monie I.
Share Review
Report Review

Amazing!
October 18, 2021

I always have an amazing experience with Tradesy. I have been a customer of Tradesy since 2017. I have never been disappointed in the products I received.

Date of experience: October 18, 2021
New York
1 review
0 helpful votes
Follow Natalia O.
Unfollow Natalia O.
Share Review
Report Review

Happy
October 18, 2021

Second time purchasing: was good experience.
Seller confirmed fast and everything so far was accurate.

Date of experience: October 18, 2021
Texas
1 review
0 helpful votes
Follow Monica V.
Unfollow Monica V.
Share Review
Report Review

Brandon Maxwell Cape Dress
October 18, 2021

Natalia provided exceptional customer service by keeping communication lines open and extremely fast shipment. Item as described. Thank you

Date of experience: October 18, 2021
Missouri
1 review
0 helpful votes
Follow K X.
Unfollow K X.
Share Review
Report Review

GUCCI WALKING SHOE
October 18, 2021

Pleasant experience. Seller is friendly and professional.

Date of experience: October 18, 2021
Tennessee
1 review
0 helpful votes
Follow Erika B.
Unfollow Erika B.
Share Review
Report Review

Pixie medium nude leather satchel
October 18, 2021

Love it! Bag came fast and as described. Clean, well packaged.

Date of experience: October 18, 2021
New York
2 reviews
0 helpful votes
Follow Susan C.
Unfollow Susan C.
Share Review
Report Review

Beautiful booties!
October 18, 2021

Excellent purchase from start to finish! Thank you!

Date of experience: October 18, 2021
Texas
1 review
0 helpful votes
Follow Betty F.
Unfollow Betty F.
Share Review
Report Review

Excellent price, excellent value
October 18, 2021
Updated review

Delightful to find wonderful purchases on Tradesy site, over the years this has been the most incredibly the best shopping site that always exceeded my expectations in price and value.

Date of experience: October 18, 2021

Love finding the absolute best purchases and prices...
October 15, 2021
Previous review

Love finding the absolute best purchases and prices on Tradesy.

Date of experience: October 15, 2021
Colorado
1 review
0 helpful votes
Follow Kim E.
Unfollow Kim E.
Share Review
Report Review

Satisfied
October 18, 2021

Beautiful ring with quick, prompt delivery! Will definitely seek out this seller in the future.

Date of experience: October 18, 2021
New York
1 review
0 helpful votes
Follow Diane W.
Unfollow Diane W.
Share Review
Report Review

Pleasantly Surprised
October 18, 2021

I was unfamiliar with this site but when I saw the Tory Burch earrings I was looking to replace I had to take the chance. I was happy to receive them so promptly and the packaging was beautiful!

Date of experience: October 18, 2021
California
1 review
0 helpful votes
Follow Lindsey A.
Unfollow Lindsey A.
Share Review
Report Review

Thank you
October 18, 2021

I love the louboutins they were very high quality and nice. I can't wait to wear them on my special day they were just as described and in great condition thank you!

Date of experience: October 17, 2021
Georgia
1 review
0 helpful votes
Follow Paulette Z.
Unfollow Paulette Z.
Share Review
Report Review

Gucci Bag
October 18, 2021

Love the site! My goods was in great shape, like new and I loved it.

Date of experience: October 17, 2021
Canada
1 review
0 helpful votes
Follow Sandylionjen H.
Unfollow Sandylionjen H.
Share Review
Report Review

Perfect!
October 17, 2021

Thank you! Very good experience and easy to use. Perfect!

Date of experience: October 17, 2021
California
1 review
0 helpful votes
Follow Rinna C.
Unfollow Rinna C.
Share Review
Report Review

Great shopping experience
October 17, 2021

Easy shopping experience, reasonable pricing, easy to search

Date of experience: October 17, 2021
Colorado
1 review
0 helpful votes
Follow MIA C.
Unfollow MIA C.
Share Review
Report Review

Beautiful
October 17, 2021

Always a great experience. Quality products fast response at great princess. Never disappointed. Thank You

Date of experience: October 17, 2021
New York
1 review
0 helpful votes
Follow Jeanna K.
Unfollow Jeanna K.
Share Review
Report Review

Gorgeous shoes!
October 17, 2021

Love the shoes. Seller shipped immediately. Very happy

Date of experience: October 17, 2021
Florida
1 review
0 helpful votes
Follow Kelly T.
Unfollow Kelly T.
Share Review
Report Review

Very happy
October 17, 2021

Excellent communication and I got it next day! It also came gift wrapped :)

Date of experience: October 17, 2021
Missouri
1 review
0 helpful votes
Follow Kimberly O.
Unfollow Kimberly O.
Share Review
Report Review

Great item, super late shipment
November 16, 2021

I specifically placed this order with this vendor because of our prior communication and needing the item for a specific event. I was told it would be shipped priority and delivered in a timely manner. Paying for expedited shipping, it was almost 2 weeks until I received the item. I now know going forward to not purchase anything from a seller for a specific date, even if promised it'll be delivered on time.

Date of experience: October 17, 2021
dev o. — Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We're sorry to hear about the trouble with your delayed order! We do give our sellers a maximum period of 10 days to ship, including providing the buyer with an active tracking that shows activity.

Where we have seen tracking delays become more common due to the pandemic, it is still not the experience we want our buyers to have. We sincerely apologize for the inconvenience this has caused you.

In the future, do know that if you'd like an update on your order, you can always reach out to us and our team of friendly specialists would be more than happy to help reach out to the seller for an update. Feel free to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST.

We hope we were able to address your concerns, but if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
See all photos