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Tradesy

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
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Watch
January 23, 2022

Great seller here that communicated very quickly with good customer service.

Date of experience: January 23, 2022
South Carolina
0 reviews
0 helpful votes
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As pictured
January 23, 2022

Shoes arrived on time and as expected. Very easy to do business with and will again.

Date of experience: January 23, 2022
Washington
1 review
0 helpful votes
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Pleased
January 23, 2022

My ring was in looked like new condition. I'm satisfied with my purchase. This was my first purchase from this site. I will definitely continue to keep using as long as all my experiences are like this one

Date of experience: January 23, 2022
Arizona
1 review
0 helpful votes
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Love my Brahmin bag!
January 23, 2022

Easy to ask seller questions
Always nice to have responsive seller

Date of experience: January 23, 2022
Arkansas
1 review
0 helpful votes
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Great transaction!
January 23, 2022

Great transaction……………………………………………….…………………………………………

Date of experience: January 23, 2022
Texas
1 review
0 helpful votes
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Celine
January 23, 2022

Easy ordering and delivery experience. Gorgeous bag!

Date of experience: January 22, 2022
California
1 review
0 helpful votes
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Good
January 23, 2022
Updated review

I love shopping from Tradesy. The reason for the 4 stars this time is that couple of the items were cancelled and that was very disappointing. One of them was a gift for my son for his birthday. He loves beanies.

Date of experience: January 22, 2022

I love your site, I always fine what I am looking for...
November 15, 2021
Previous review

I love your site, I always fine what I am looking for very easily.

Date of experience: November 15, 2021
Georgia
1 review
0 helpful votes
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Perfect Thank You
January 23, 2022

Just as described. It was a pleasure doing business with you.

Date of experience: January 22, 2022
Texas
1 review
0 helpful votes
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Love love love!
January 23, 2022

Everything about my experience was wonderful! Super fast shipping and my order was everything I wanted and more.

Date of experience: January 22, 2022
California
1 review
0 helpful votes
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Great Bag!
January 23, 2022

Happy I found this bag at a reasonable offer! Thank you.

Date of experience: January 22, 2022
Texas
1 review
0 helpful votes
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Item did not match description
February 21, 2022

The dress did not match the description. The color on Tradesy said "champagne" and looked like a rose gold color. The dress I received is cream/white and the tag says color "cashmere".

Date of experience: January 22, 2022
dev o. Tradesy Rep
over a year old

Hi There,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating.

Florida
1 review
0 helpful votes
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Very confortable
January 22, 2022

My first try to see how it works for shipping etc before to get moore, so far this is a nice website

Date of experience: January 22, 2022
New Mexico
1 review
0 helpful votes
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Shipped with care
January 22, 2022

I received the hang bag in excellent condition and they shipped it with lots of care. Thank you!

Date of experience: January 22, 2022
District of Columbia
1 review
0 helpful votes
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Awesome!
January 22, 2022

Awesome Experience…. Great Communication! Would definitely shop again

Date of experience: January 22, 2022
Ohio
2 reviews
0 helpful votes
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Fast delivery and item as described! I never used tradesy, and I'm so glad I did!

Date of experience: January 22, 2022
Texas
1 review
0 helpful votes
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Louis V New Neverful
January 22, 2022

Perfect! Just as described! Bag was brand new and can't wait to use it. Tradesy was very easy to order from and trace shipment. Will def shop there again.

Date of experience: January 22, 2022
Colorado
1 review
0 helpful votes
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Absolutely Amazing!
January 22, 2022

Everything from the communication from the seller to the way it was packed and described was amazing! Thank you so much!

Date of experience: January 22, 2022
New York
1 review
0 helpful votes
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Excellent Customer Service
January 22, 2022

The seller was very responsive to my inquiries as well as accommodating. She also packaged the item beautifully.

Date of experience: January 22, 2022
Iowa
0 reviews
0 helpful votes
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Chanel
January 22, 2022

Fast shipping and nice message from the seller. Love the purse and can't wait to use it.

Date of experience: January 22, 2022
Ohio
1 review
0 helpful votes
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Purchase and delivery
January 22, 2022

Very pleased with my order and prompt delivery. Will be looking forward to my next purchase. Thank you Tradesy

Date of experience: January 22, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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