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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Authentic & Swift
March 5, 2022

My Gucci fanny pack arrived within three days and is in mint condition. I was not expecting it to be in such 'new' condition, and I am thankful.

Date of experience: March 4, 2022
Florida
1 review
0 helpful votes
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Fabulous
March 5, 2022

I absolutely adore these beyond cool sneakers. Tradsey and seller are the best! Thank you!

Date of experience: March 4, 2022
California
1 review
0 helpful votes
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Love the locket.
March 5, 2022

I love the locket so much. I wear it all the time to remind me of my fiancee.

Date of experience: March 4, 2022
Illinois
1 review
0 helpful votes
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Great seller
March 5, 2022

Sneakers arrived fast and exactly as described, they were well packaged.

Date of experience: March 4, 2022
New York
1 review
0 helpful votes
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Great first purchase, thanks, etc. etc., it was good

Date of experience: March 4, 2022
Florida
1 review
0 helpful votes
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Excellent products
March 5, 2022
Updated review

Love everything about Tradesy and have saved thousands on great items

Date of experience: March 4, 2022

Quick and easy
February 9, 2022
Previous review

Quick and easy

Date of experience: February 8, 2022
California
1 review
0 helpful votes
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Ty
March 5, 2022

Parcel received in Good condition and as advertised - ty!

Date of experience: March 4, 2022
Connecticut
1 review
0 helpful votes
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To small
April 3, 2022

I can not get the boots on needed a size 11 please call me I needed a bigger size or a refund please email or call

Date of experience: March 4, 2022
dev o. — Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We are so sorry you are having trouble finding the size you need. Since Tradesy is a peer-to-peer platform some sizing may not be listed.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating.

New York
2 reviews
0 helpful votes
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Quick delivery!
March 4, 2022

Excellent service delivered in a timely manner! I will definitely shop at this website again!

Date of experience: March 4, 2022
Florida
2 reviews
0 helpful votes
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Purchase Consistent
March 4, 2022

This is my second purchase on Tradesy and I have not been disappointed. I will order again.

Date of experience: March 4, 2022
Illinois
1 review
0 helpful votes
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Lady dior
March 4, 2022

Very good experience, quick delivery, good condition

Date of experience: March 4, 2022
Texas
1 review
0 helpful votes
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Coach 1941 Purse Tote
March 4, 2022

This bag was well packaged and shipped quickly. The purse was more beautiful than I expected. It will be well used and loved by me.

Date of experience: March 4, 2022
Arizona
1 review
0 helpful votes
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BEWARE of Seller LOULOU!
April 3, 2022

They take forever to ship item. They also do not ship the items you think you're purchasing. Total scam and such a waste of time and money.

Date of experience: March 4, 2022
dev o. — Tradesy Rep
over a year old

Hi Susie,

We recently reviewed your feedback and wanted to follow up with you.

We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here.

We're terribly sorry to hear this purchase didn't work out! We know how disappointing it can be when the item you received is not what was expected from the listing, which is why we support buyers with our Return Policy.

Please know you can always request a return within the return timeframe, and should you have any difficulty you can always give us a call at 844-988-7233. Our phone lines are open Mon-Fri from 7 am PST -3 pm PST, one of our lovely Member Care representatives would be more than happy to assist you.

If there's anything you'd like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment. To us, your feedback is everything.

Virginia
1 review
0 helpful votes
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Great Experience
March 4, 2022

This was my first purchase on Tradesy. The item I purchased was listed for a great price. The transaction was quick and easy and the seller shipped quickly. Most importantly the item was received in the condition advertised (new). Thank you for a great first experience.

Date of experience: March 4, 2022
West Virginia
1 review
0 helpful votes
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LV Bag
April 3, 2022

It's was very late but eventually arrived. They should note issues with customs if it's a possibility.

Date of experience: March 4, 2022
dev o. — Tradesy Rep
over a year old

Hi Frank,

We recently reviewed your feedback and wanted to follow up with you.

We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here.

We thank you for bringing this to our attention and have noted your feedback for our Product Team to review in the hopes we can better streamline our services! Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7 am to 3 pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.

It's very frustrating to feel like you're not being understood or that you're not getting the help you need. It is always our goal to provide excellent customer service, If there's anything else specific you'd like to share, that would help make your Tradesy experience even better please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

New York
1 review
0 helpful votes
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Fast shipping!
March 4, 2022

Quick and easy, fast shipping- product as described —

Date of experience: March 4, 2022
New Jersey
1 review
0 helpful votes
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My bracelet
March 4, 2022

I'm so pleased and the shipping was quick and the seller was very nice professional

Date of experience: March 4, 2022
New York
1 review
0 helpful votes
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Tory Burch Sandals
March 4, 2022

The transaction was quick and the product was as described. I am pleased.

Date of experience: March 4, 2022
Virginia
3 reviews
0 helpful votes
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It is a beautiful work of art?
March 4, 2022
Updated review

Best items, best prices and super easy to navigate site!

Date of experience: March 4, 2022

Amazing!
April 13, 2021
Previous review

Amazing!

Date of experience: April 13, 2021
Georgia
2 reviews
0 helpful votes
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People need to clean the things they sell. But love my purchase.

Date of experience: March 4, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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