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Trader Joe'sReviews 54

2.2

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Trader Joe's Reviews Summary

Trader Joe's enjoys a strong reputation for its unique product offerings, affordability, and friendly staff, which many customers appreciate. The emphasis on organic and gourmet items enhances its appeal, particularly among health-conscious shoppers. However, concerns have emerged regarding inconsistent customer service experiences, particularly in specific locations, and issues with product quality, such as spoiled items. Additionally, some customers have reported negative interactions with staff related to service animals and returns. Overall, while Trader Joe's is favored for its selection and atmosphere, addressing service inconsistencies and product quality could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
20
value
21
shipping
9
returns
9
quality
19

We monitor reviews for authenticity

North Carolina
1 review
1 helpful vote
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Bring it back
August 29, 2022

I cannot believe Trader Joes discontinued Soymilk ice cream: Vanilla and Chocolate Cherry. There are many of us out there that are fans.
PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK
PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK PLEASE BRING IT BACK

Date of experience: August 29, 2022
California
2 reviews
18 helpful votes
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Poor Service and Lack of Caring
August 23, 2022

Been shopping at Trader Joes since 1969! When they opened the White Oak Store in the Valley my mom and I were happy as we didn't have to go to Pasadena. THAT is how long I have been a customer. Why an I telling you this well because TJ's has deteriorated over the years. I live in Indio California and I shop at the La Quinta Store which is about 6 miles from me. Over the last two months they have forgotten to put things I purchased in my bag! This has happened 6 times to be exact since June! Also forgot my paper goods TWICE that were set on an adjacent register & not put in my basket. It is unfortunate that I have to drive all the way back for my items! OR item! I paid for it I want it period. Called the store and the male manager there says well I will tell my team when we huddle to do a better job! Lol instead of addressing the fact I didn't get my item! When I addressed it and told him I don't care what you do with your team what about my item I am told oh well you can get it next time you come in! Really? Like I have unlimited amounts of money to waste on gas to come and RETRIEVE what I already paid for! REALLY? Called corporate and they were so rude. Customer service hung up on me and the people answering the main phones could care less. I spend anywhere from $60 to $160 dollars a week in Trader Joes La Quinta location. This is how you are going to treat me! Okay tell you what I will shop where they are nice to me and diligent. I have had enough. FYI when I figure out the round trip for 6 times it comes out to 72 miles! Trader Joes owes me for gas... period!
At $6.00 or more a gallon I am tired of eating it. Shame on this company.

Date of experience: August 23, 2022
New York
1 review
1 helpful vote
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BECOME PLASTIC FREE
June 22, 2022

I love your brand and your products, they're generally really good but I cannot get over how many plastic packaging your using! A brand your size and with the kind of products you sell should do better and help us get rid of plastic. Every single fruit and vegetable doesn't need to be packed! This is ridiculous. Why don't you become PLASTIC FREE, ECO FRIENDLY, set an exemple in the US and help the world become a better place. As a huge brand you have the responsibility to do it and it will totally be aligned with your products. You can become an even better brand! Become plastic free or at least reduce the hell out of no necessary packaging like in fruits and vegetables! Thank you

Date of experience: June 22, 2022
Florida
3 reviews
18 helpful votes
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Love this store!
June 13, 2022

I have to be honest, I have a love affair with this store. I have been shopping here, in various location for about 30 years. I love practically all of their products and am always eager to try out their new items in their very amusingly written Fearless Flyer magazine. They offer great prices on many items, especially dried fruit and nuts, which can be costly at other stores. Their organic groceries are numerous and increasing all of the time. The staff is friendly and engaging and it is always a pleasure to shop here. I do try to avoid peak times, as it does get a bit cramped and crowded.

Date of experience: June 11, 2022
California
1 review
1 helpful vote
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I was so happy to see Trader Joe's carrying more vegan products. Only problem is, I have not found even one that tastes good. Vegan mac and cheese: NOT good. Vegan enchiladas: NOT good. Vegan salad with yellow/orange colored dressing: VERY bad! So what if you carry vegan products! If they are not good... It is a waste of time and money! I expected better from Trader Joe's!

Date of experience: April 7, 2022
North Carolina
5 reviews
2 helpful votes
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Love it here
March 27, 2022

I absolutely adore Trader Joe's and started shopping here frequently a few months ago. It is often busy and crowded but products are worth the time. My daughters love going with me because they have a mascot named Arnold the Avocado. Employees place him in different places throughout the store daily for the kids to find and when they do they get a prize. The cashiers always are very attentive of my girls and give them stickers at check out. They have the best selection of plants and flowers. The flowers last forever too. They have nice 99 cent cards for every occasion. I also like to browse the seasonal aisle in the back of the store and can find items to add to the plants and cards that make for a great gift. They have all sorts of specialty items and regular foods. There is a meat department, produce, dairy, baked goods, frozen foods and shelf stable items. I also purchase their facial cleansers, body wash, lotion and vitamins. My daughters have certain snacks that we purchase here weekly. Pricing is good and I have found all items to be high quality. You can not ask for a better team of employees as all I have encountered go above and beyond to be approachable, friendly and knowledgeable.

Date of experience: March 25, 2022
North Carolina
1 review
1 helpful vote
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4. 9. 21 about 1:30 pm (Friday) in the Kildaire Farm Rd, Cary, NC Trader Joes

Today my wife and I were trying to grocery shop in the Cary, NC Trader Joes. When we entered the store I was told to raise my mask (we were both wearing masks — we are older and retired and have shopped at this store for years). I told the clerk that I had a medical exemption as I had asthma and could not breath with it covering my nose so I wore it slightly below my nose.

He rang a loud bell and within a couple of minutes we were surrounded by the store manager and several other clerks demanding that I raise my mask higher on my face or leave the store and never come back despite me reiterating that I had asthma and can not breathe with the mask over my entire face. Unbelievable!

At this point I said we would just pay for our items and leave but he took the cart away from me and told me to leave and never come back. I guess this is how Trader Joe personnel intimidates their customers. This company deserves to go bankrupt if it is going to treat its customers in this FASCIST manner.

At that point I was angry and told him to go f__ k himself and we would never shop at Trader Joes again now that we know it acts like a FASCIST company.

What has happened to the United States that we find ourselves surrounded by so many sheep le and useful idio ts who know nothing about our Constitutional heritage and God given liberties?

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Date of experience: April 10, 2021
Arizona
1 review
1 helpful vote
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Great store
February 23, 2021

I am addicted to TJ's variety of crackers, cheeses and wines. I've tried several spices as well and find they generally have better flavor and it lasts longer than other brands I've bought. Recently I bought "Everything but the Bagel Sesame Seasoning Blend" with sea salt, garlic and onion. I found it to be too salty for my taste. I don't normally put salt on my bagels and maybe that's why this tastes too salty.

Date of experience: February 22, 2021
Florida
1 review
1 helpful vote
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Love your food
December 17, 2019

Shopped in Scarsdale since you opened... in south Florida now and the nearest traders is almost an hour away. I strongly suggest you find a location in Hallandale or Aventura to accommodate the shoppers who go infrequently, if at all because of the distance or get 1 or 2 items when friends go. Thanx

Date of experience: December 15, 2019
Nigeria
1 review
2 helpful votes
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Making money online
September 30, 2019

Most people are lazy to work and also lazy to do easy task online. Now how can one survive? It crazy, it quite annoying seeing young people organizing stuff they will use to scam people there by ending up achiving anything meaningful. So i ask u to invest online there many ways of making money via online

Date of experience: September 28, 2019
Canada
5 reviews
13 helpful votes
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Love to shopping here
April 11, 2019

Trader Joe's is one of the best store where all the organic and non organic food. The Staff is also very co operative and friendly. All the product are highly standard in quality.

Date of experience: April 10, 2019
Texas
7 reviews
31 helpful votes
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Food
January 1, 2019

Really like the store we have, they have great prices for the food and lots to choose from. And friendly staff that also helps you.

Date of experience: December 31, 2018
California
1 review
3 helpful votes
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Awful/shabby treatment
November 13, 2017

Got Awful/shabby treatment by morning shift management and staff-Saturday 11 November 2017-Trader Joe's, Bollinger Rd, Cupertino, Ca

Date of experience: November 13, 2017
Nebraska
6 reviews
20 helpful votes
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I love shopping there because I come in with a smile and leave with a bigger one the staff is so friendly and always helpful. When you shop here your not just getting healthy food for your life you make friends with the workers because they enjoy their work.And it feels wonderful to have people show pride in what they do that's been lost in so many places because there's not many places that make their workers happy so the customers suffer just as much sometimes Trader Joe's has got it right.It may sound silly but when I've had a bad day and then I shop there I feel like I've been given a shot of happiness juice.The care and the personal dedication by everyone there makes everyone who shops there feel like friends and family. I've always got great food, health and cleaning products I have no complaints at all and I love that they make living a healthy life more affordable. And it's so sweet that they give you free flowers on your birthday or a special occasion I don't know of any other store that dose that. Trader Joe's you've won my heart I'll always come back because you've showed your best and more to me and all those who shop there. I feel the name should be Helpful Lovable Joe's I could never trade you Trader Joe's there is no better.

Date of experience: February 13, 2017
Utah
7 reviews
6 helpful votes
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There are not enough Trader Joe's in the world! I would use them solely for groceries if they were closer to my home... OR had grocery pickup! Love everything i have tried here! If you haven't shopped here you need to... and if you do already i want to see your list of favorites!

Date of experience: June 15, 2016
Pennsylvania
11 reviews
20 helpful votes
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Best prices around.
December 23, 2015

You cannot go wrong shopping at Trader Joe's. They offer many and varied food, and non food products with very low prices but good quality. I love Trader Joe's!

Date of experience: December 23, 2015
California
1 review
4 helpful votes
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Maybe it's understandable if a store sells you something that has gone bad one time. But four times now, Trader Joe's has sold me lamb that has been rotten. Each time, the lamb was not not expired (several days were left before the expiration date) and was opened on the same day it was sold to me. It's all unacceptable and Trader Joe's should do much much better.

Date of experience: May 8, 2015
Canada
3 reviews
2 helpful votes
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You can always count on Trader Joe's for their low prices and the nicest employees ever. So helpful.

Date of experience: March 20, 2015
Missouri
6 reviews
10 helpful votes
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I just love Trader Joe's!
December 17, 2014

I just love Trader Joe's! If I'm looking for something organic or more holistic in nature, it is the stop I make! Their produce is always fresh, never wilted! Have you had their chocolate? If not you are missing out!

Date of experience: December 17, 2014
Ireland
4 reviews
702 helpful votes
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Love it!
August 21, 2014

Love it! It's always high quality products, I never got anything bad or not worth the money. Here you know what you're paying for. I'm so glad I discovered this store, yay

Date of experience: August 21, 2014