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TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
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My resume writer, Mel, was very personable and paid attention to my needs. My resume is picking up speed regarding job interviews.
Very easy and quick to work with resume writer. Interactive process. Well worth the money,
Following the resume critique provided by Top Resume, I took Top Resume services paying $219. After working with "resume expert" over two weeks to get revised version of my resume which, naturally, was expected to address all the concerns in the initial resume critique.
However, my new resume scores only 25/100 on management score (my earlier resume scored 55/100). Given the resume critique had highlighted 55/100 as one of the critical improvement areas, I see this resume re-write and Top Resume services as not useful at all. Hoping to get a full refund given their services failed miserably on the parameter they had set themselves.
My interview prep coach, Heather, is phenomenal! She helped to give me a confidence boost, plus invaluable insight. My resume and cover letter writer, Tina, was super patient and helpful. I am switching sectors and they both helped tremendously! My only negative comment is that I think the job posting service is not worth it.
I sent for a free review and the reply was professional and spot on. The resume was obviously read and critiqued well. I will be having them do mine when I am able to touch up some points which were made. Thank you.
Nothing so far. I liked the process, but would like to speak to someone next time. I do not like typing everything and some times a point can be made verbally to clarify things.
Some of our packages include a 60-day guarantee that is detailed on our website, www.topresume.com/faq. Please send us an email at [email protected] if you have any questions. We would be happy to assist you.
I submitted my resume to be revised and I got a response within a day. For the most part, I was satisfied with the service and product I received. Visually it was great and formatting was good. The only minor complaint that I have is the spelling errors. It was a little more than a few of them throughout my resume. Overall, I would recommend their service.
Timely and very professional. Excellent customer service.
TopResume is extremely professional and efficient at what they do. I now understand why they are top rated and the best at what they do. Their products are top notch! I am very happy with the service I received and would certainly recommend them.
I had a great experience on re-working my resume… a task I have been dreading for years. TopResume made it so easy with professional results.
Well, my first draft did not have my current position, only went up to 2019 and it's 2021, and worst of all they're charging me $50 to do what they should've done in the first place. I paid for the top package and got nothing but more fees and a worse draft than one I created and nothing done to my Linkedin profile.
Hi Lloyd, we sincerely regret any issues that have occurred with the document. We will continue to assist you with your order via [email protected] to ensure all final drafts are aligned with your goals. We thank you for bringing this to our attention.
Daniel did any excellent job on my Resume and cover letter. I am thrilled with the results. I did pay to have my Linked in Profile updated, but in hindsight it was kind of a waste. Once I had my resume in hand, it went without saying that the information on the resume just needed to match on my profile. All I was provided was a document with suggestions which can be found anywhere on line and directions to copy my resume information over to my profile.
I was undercutting myself in many ways on my resume. After sending my resume and more important information they were able to perfectly showcase who I was as a professional and help me get to better jobs and better pay.
The docs are amazing and I really appreciate the detailed guidelines included outlining the approach and the logic behind recommendations. I am very happy with the drafts and have added in some additional detail that requested through the collaboration process.
I explained my issue to no avail. All this company cared about was collecting my money not customer satisfaction. I had to redo it myself after paying $200
We apologize for any issues that may have occurred with your documents and would like to make it right for you. Please contact our Customer Care team at [email protected] so we can better assist you.
Once I got through all the promotions, Well what I want to say is my writer Patrick was wonderful. He wrote very well it was as if he knew me and I was very pleased am very pleased with my résumé.
Jay R. Did a marvelous job re-writing my resume while assisting me with inserting the right keywords into it.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!


We are very sorry to hear you are not happy with the drafts you received. Your feedback is valuable to us, and by utilizing the revision process we will make sure your final revisions are in line with your goals. We respectfully ask for the opportunity to improve your experience. Our Support Team will reach out directly to pursue an open dialogue and appropriate resolution. We look forward to speaking with you.