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TopResume

4.6

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


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TopResume Reviews Summary

TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

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New York
1 review
0 helpful votes
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Great Experience
May 4, 2021

My resume writer, Mel, was very personable and paid attention to my needs. My resume is picking up speed regarding job interviews.

Date of experience: May 4, 2021
Texas
1 review
0 helpful votes
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Highly Recommend
May 4, 2021

Very easy and quick to work with resume writer. Interactive process. Well worth the money,

Date of experience: May 4, 2021
Texas
1 review
0 helpful votes
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Following the resume critique provided by Top Resume, I took Top Resume services paying $219. After working with "resume expert" over two weeks to get revised version of my resume which, naturally, was expected to address all the concerns in the initial resume critique.

However, my new resume scores only 25/100 on management score (my earlier resume scored 55/100). Given the resume critique had highlighted 55/100 as one of the critical improvement areas, I see this resume re-write and Top Resume services as not useful at all. Hoping to get a full refund given their services failed miserably on the parameter they had set themselves.

Date of experience: May 2, 2021
Chris W. TopResume Rep
over a year old

We are very sorry to hear you are not happy with the drafts you received. Your feedback is valuable to us, and by utilizing the revision process we will make sure your final revisions are in line with your goals. We respectfully ask for the opportunity to improve your experience. Our Support Team will reach out directly to pursue an open dialogue and appropriate resolution. We look forward to speaking with you.

Maryland
1 review
0 helpful votes
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Great, affordable services
April 30, 2021

My interview prep coach, Heather, is phenomenal! She helped to give me a confidence boost, plus invaluable insight. My resume and cover letter writer, Tina, was super patient and helpful. I am switching sectors and they both helped tremendously! My only negative comment is that I think the job posting service is not worth it.

Date of experience: April 30, 2021
New Jersey
2 reviews
0 helpful votes
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The free review was spot on
April 29, 2021

I sent for a free review and the reply was professional and spot on. The resume was obviously read and critiqued well. I will be having them do mine when I am able to touch up some points which were made. Thank you.

Date of experience: April 29, 2021
New York
2 reviews
0 helpful votes
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Nothing so far. I liked the process, but would like to speak to someone next time. I do not like typing everything and some times a point can be made verbally to clarify things.

Date of experience: April 29, 2021
Chris W. TopResume Rep
over a year old

Some of our packages include a 60-day guarantee that is detailed on our website, www.topresume.com/faq. Please send us an email at [email protected] if you have any questions. We would be happy to assist you.

District of Columbia
1 review
0 helpful votes
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My review
April 29, 2021

Love the new format as for linked in I'm a bit imtiadared trying to make the changes.

Date of experience: April 29, 2021
Michigan
1 review
0 helpful votes
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Great service!
April 29, 2021

I submitted my resume to be revised and I got a response within a day. For the most part, I was satisfied with the service and product I received. Visually it was great and formatting was good. The only minor complaint that I have is the spelling errors. It was a little more than a few of them throughout my resume. Overall, I would recommend their service.

Date of experience: April 28, 2021
Louisiana
1 review
0 helpful votes
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Great experience...!
April 28, 2021

Quality workmanship, great speed of service... well thought out

Date of experience: April 28, 2021
Ohio
1 review
0 helpful votes
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Timely and very professional. Excellent customer service.

Date of experience: April 28, 2021
Alabama
1 review
0 helpful votes
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Highly Recommended
April 28, 2021

TopResume is extremely professional and efficient at what they do. I now understand why they are top rated and the best at what they do. Their products are top notch! I am very happy with the service I received and would certainly recommend them.

Date of experience: April 28, 2021
California
1 review
0 helpful votes
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Excellent Service
April 28, 2021

I had a great experience on re-working my resume… a task I have been dreading for years. TopResume made it so easy with professional results.

Date of experience: April 28, 2021
Texas
1 review
3 helpful votes
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Well, my first draft did not have my current position, only went up to 2019 and it's 2021, and worst of all they're charging me $50 to do what they should've done in the first place. I paid for the top package and got nothing but more fees and a worse draft than one I created and nothing done to my Linkedin profile.

Date of experience: April 28, 2021
Chris W. TopResume Rep
over a year old

Hi Lloyd, we sincerely regret any issues that have occurred with the document. We will continue to assist you with your order via [email protected] to ensure all final drafts are aligned with your goals. We thank you for bringing this to our attention.

New York
1 review
1 helpful vote
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Daniel did any excellent job on my Resume and cover letter. I am thrilled with the results. I did pay to have my Linked in Profile updated, but in hindsight it was kind of a waste. Once I had my resume in hand, it went without saying that the information on the resume just needed to match on my profile. All I was provided was a document with suggestions which can be found anywhere on line and directions to copy my resume information over to my profile.

Date of experience: April 28, 2021
South Carolina
1 review
0 helpful votes
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I was undercutting myself in many ways on my resume. After sending my resume and more important information they were able to perfectly showcase who I was as a professional and help me get to better jobs and better pay.

Date of experience: April 28, 2021
Massachusetts
1 review
0 helpful votes
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Tanner
April 25, 2021

The docs are amazing and I really appreciate the detailed guidelines included outlining the approach and the logic behind recommendations. I am very happy with the drafts and have added in some additional detail that requested through the collaboration process.

Date of experience: April 25, 2021
Florida
1 review
0 helpful votes
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Would not recommend
May 23, 2021

I explained my issue to no avail. All this company cared about was collecting my money not customer satisfaction. I had to redo it myself after paying $200

Date of experience: April 23, 2021
Chris W. TopResume Rep
over a year old

We apologize for any issues that may have occurred with your documents and would like to make it right for you. Please contact our Customer Care team at [email protected] so we can better assist you.

Washington
1 review
0 helpful votes
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Well done.
April 23, 2021

Once I got through all the promotions, Well what I want to say is my writer Patrick was wonderful. He wrote very well it was as if he knew me and I was very pleased am very pleased with my résumé.

Date of experience: April 23, 2021
Florida
1 review
0 helpful votes
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Resume
April 21, 2021

Love my resume! Have not gotten a job yet, but have set up a few interviews.

Date of experience: April 21, 2021
Florida
1 review
0 helpful votes
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Great Job!
April 20, 2021

Jay R. Did a marvelous job re-writing my resume while assisting me with inserting the right keywords into it.

Date of experience: April 20, 2021