Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
We monitor reviews for authenticity
Great resume' and it allows me to edit it easily. The cover letter is a little too complex but good.
I didn't expect it to be so easy to revise my resume with a professional. I have tried a local resume writing service before, and it did not result me landing a job in my field. I am very optimistic about this resume.
The writer was timely and communicated well. I only had a few changes after the first edition. My resume was transformed in the direction I was hoping for.
The value in this was the objective critique and the fresh take on my resume. I did fix lots of formatting and grammatical issues after the order was closed.
Excellent support from Gavin, super professional, very responsive and extremely experienced. Changed my resume and made it much better
I received my improved resume in about a week and I was impressed by the professional look of it.
I had a lack of success and confidence with my previous resume. I had TopResume do a review and it came back and it showed me that there was a great deal of opportunity with an updated resume. I worked with Amanda and answered the simple questions. She took the info and turned it into a fantastic resume that quickly got me two interviews. I feel more confident applying for positions. My new resume tells an incredible story about someone that companies would be excited to bring into their interview process. Thank you very much.
Zach wrote my resume and cover letter. I was quite impressed as to how quickly he was able to complete my resume and cover letter. That new resume made me realize that I am a professional and I am highly qualified for what ever job that I apply for. I'm happy to say that I applied for a job and within 2 days I was contacted for an interview. And yes I got the job! Yay!
Mikayla with TopResume was absolutely amazing and worked miracles with my original, poorly written resume. Beforehand, I had a lot of information with no real substance and a ton of military jargon that simply never passed the ATS or even the eye test. Now, all of my military accomplishments have been translated to real-world language and have already landed me a position with a company looking to groom me for a future leadership position while still getting hits from LinkedIn and other major career-seeking platforms.
Mikayla and TopResume, thank you for taking my mess of a resume and turning it into a work of art!
They did a great job
They did a great job
They did a great job
Started off great but then response time from my writer got longer and longer. Writer also didn't make specific changes I had asked for between drafts. Wording in certain parts of my resume were weird or incorrect.
My writer, Gretchen, couldn't have been more professional. She worked with me to ensure her revisions were an accurate reflection of who I am as a professional. I questioned many of her suggestions, but she politely explained why she was making those changes. Her patience in working with me should be commended, because I know I tested it.;)
Less than a week after it was finished and my LinkedIn page was revised, I received two contacts from recruiters and one job interview from an application I submitted using the new resume. Thanks to Gretchen's hard work, I think I might find the kind of job I'm looking for.
Overall very positive. Good questions from the writer and easy to exchange information. Fast turn time.
My experience with Adrian, my resume writer was excellent, she rebranded my resume, thought i still have to make some changes
Every informative and easy to follow also job opportunities were made possible.
I like love the fact that I got feedback on how I can improve my resume and also on job opportunities.
Got the package which included a LinkedIn makeover. I was exceptionally pleased with the results of the resume, cover letter, and LinkedIn profile! Ashton knows how to write a resume that even the Recruiter I am working with loves! Money well spent! Thank you TopResume!
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!

