Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
We monitor reviews for authenticity
Had a resume that was not getting much traction and sought our Top Resume after some research. Within minutes I was connected to Jennifer my resume agent. Jennifer and I engaged in some very good interactive dialogue, some one and two page emails so that she can deeply understand my gifts and talents. Within 12 hours and 3 good emails she drafted a phenomenal first draft. After some quick touchup she produced a final version within the 48 hour time frame. When you seek high quality, quick and efficient service and customer service for your resume needs I highly recommend Top Resume.
The professionalism of the writer and the turnaround time was as expected. The results and quality of the work was exceptional. I would definitely recommend this service to anyone that is looking for a quality written professional resume.
Top Resume was extremely helpful and worked well with me to create a professional resume.
I have to say that I was a little worried if this would be worth it. I bit the bullet and did it and can't be any happier. I have been looking for jobs for about a month and there was a day that I started to use my new resume... and it is like night and day. I have gotten a lot of interviews lined up with the job reqs that I used my new resume... way more then before I got my new resume. So it has been a great experience and happy to have done it. I recommend it to everyone.
To be honest, there were some hiccups at the beginning. It took some time for TopResume to patch me to my writer, and a lot of deadlines were violated in the process. However ever since then the results were fairly consistent and I shared a prompt communication with my writer. The final draft looked neat and professional.
Used TopResume in June of 2016 to update my resume. It took a few days for them to get back to me but the results were much better than what I was sending to prospective employers previously.
I've needed help with my resume for a while now, and jumped at a chance when a discount became available. The initial emails went well, but then I never heard back from the writer assigned to my case. I'd ask and be told things were just taking llonger than usual, until I was finally assigned a different writer and a discount. She was on the ball, and I'm glad I waited. She wrapped up everything in just a couple days and I couldn't be happier
TopResume has updated my resume to a very professional level - the first email I sent for a new position with my updated resume; I've got an interview and later a job offer.
Starting a new job in a few days thanks to TopResume.
If you're looking for a new opportunity - this is the place to start!
I found this site, the resume, cover letter & my writer to be absolutely wonderful! I am transitioning to the civilian world after 20 years in the military and was having a terrible time trying to write my own resume. I am eternally grateful to TopResume & Matt. If you want a great product in a very timely manner, you want to work with TopResume! If you want feedback & an open line of communication to ensure your resume is exactly the way you want it, then you want TopResume!
The service was great, the writer did a good job with what she had to work with. But the end product has not been all I hoped. What would have really helped was if in the end, they could have run my new resume through the same automation software they used as a sales technique and given me the same type of scores they used to convince me I needed help in the first place so I could better quantify how much my resume had been improved. My work around that has been to use jobscan.co to evaluate the resume before each application.
It has required a lot of re-working on my part, which is fair enough, a resume writer who is doing work from some documentation and a basic questionnaire can't work miracles. If you expect a perfect outcome, no service is going work for you.
If you need an uninterested party to re-write your resume to get you pointed in the right direction, this is a great service. And if you have ever struggled to write, the price is completely fair for what you get, I actually felt bad because the time it must have taken the writer means in the end the hourly wage wasn't much.
When someone else re-writes your resume who has no emotional attachment to you, it helps you accept your weaknesses in a way your friends/family can't. That said, there was too much flowery language and typical descriptions which she used to fill in where I didn't have enough on my own. After re-reading it multiple times I have simplified the language and adjusted it. But her attempt to fill in typical language where I lacked it gave me something to work with, it was easier to edit and fix because I could see where she was coming from and why she had done it, even if it wasn't prefect.
I would advise using this service along with jobscan.co and looking at the requirements on the various job postings, and adjust accordingly, eventually coming up with the perfect combination.
I didn't love the cover letter, I have found other formats work better for me, but as cover letters go, it is a nice start.
I have found I need to keep adjusting the resume to the missing language choices for each application in jobscan.co. I have gotten more hits on LinkedIn since the re-write, but that was after I made changes to what I was given.
But without the re-write I would still be spinning my wheels. If you are willing to put in as much as the writer does, you will get what you need. If you expect the writer to give you an original resume without meeting half-way, you will be disappointed, but you are also expecting a miracle, and that is not fair.
I am very pleased with the Resume and Cover Letter that TopResume produced for my job search. From the very beginning of the project, they were very helpful, responded quickly to my questions, and seemed to take a genuine interest in my search for a new position. I can't wait to see how everything turns out.
Very helpful service. My resume became much more professional
The service was very prompt. The editors took careful consideration into what I wanted my resume to look like. Very happy with the outcome.
I avoided getting my resume professionally written forever. I was not getting hits and applying for hundreds of jobs I was totally qualified for and in many cases overqualified for and was just not making any traction. I bit the bullet, had the resume professionally written and started getting responses back on the day I began to use it. I would not hesitate to use them again in the future
I worked on my resume for a long time and i needed help to polish my resume TopResume helped me finding the best way to present my self to market i'm very pleased with the service and i highly recommend it.
For a long time I put off paying someone to do my resume and took a leap of faith and I'm soooooo glad I did! My resume is now more professional looking with outstanding content and I'm having much more positive results! I'm confident I'll be landing myself the job I've always wanted with my new look :)
I was a little sceptical at first to say the least, but then I was pleasantly surprised at how close they work with you to get all the information they need to create the new you. It has been an excellent experience and the results are exactly what I paid for! I recommend TopResume to anyone serious about improving this area of their representation.
Thank you again!
These guys absolutely rock. I hated how my resume looked until I went to TopResume. Within a matter of days, I had my new professional looking resume from TR, and it was PERFECT. The document flows perfectly and my work efforts from over the last 15 years really shined. After sending my resume to a number of employers and going nowhere, I began using the TopResume version and landed 2 interviews fast, and am starting in a new position - with higher pay - in 2 weeks. Thanks TopResume!
Top resume is definitely what was promised. They took the time to speak with me in order to focus on the attributes that would impact my job hunting in the most positive way. It was real people trying to help another person be the best they can be on paper. When I read my own resume and cover letter I felt empowered by the structure and how I was presenting myself. It's a bit of a what but definitely worth it.
I would like to take this oppurtunity to thank TopResume for making my resume look more professional.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!

