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TopResumeReviews 5,704

4.5

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


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TopResume Reviews Summary

TopResume has a rating of 4.5 stars from 5,704 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

This company responds to reviews on average within 2 days

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Indiana
1 review
0 helpful votes
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Impressive Results
November 13, 2025

I've contracted TopResume before for my profession documents with good results.
This latest update is still in progress with forward momentum.

Date of experience: October 30, 2025
Chris W. TopResume Rep
4 months ago

Hi Mark,

We’re sorry to hear about the issue with your cover letter upload and appreciate you sharing your experience. We’re here to ensure this gets sorted out for you as quickly as possible.

However, we were unable to locate your account with the name provided, could you please email us at [email protected] so our team can assist you further?

Virginia
2 reviews
0 helpful votes
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Professional and expedient assistance
October 30, 2025

Chris was amazing. I got a very detailed and professional drafts, quick responses from initial draft through edits to final draft. Thank you!

Date of experience: October 20, 2025
Chris W. TopResume Rep
4 months ago

Hi Mak,

Thank you for your feedback! We’re thrilled to hear that Chris provided detailed and professional drafts along with quick responses throughout the process.

We truly appreciate your support.

Texas
1 review
0 helpful votes
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Satisfied Customer
October 28, 2025

Quick response and awesome communication from start to end. I'm overall impressed with the work done

Date of experience: October 18, 2025
Chris W. TopResume Rep
4 months ago

Hi Myrna,

Thank you for your wonderful feedback! We’re happy to hear that you had a great experience and that our team was able to support you efficiently throughout the process.

We truly appreciate your trust in us and we’re here if you ever need any further assistance.

California
1 review
0 helpful votes
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Refreshed CV and Cover Letter
October 22, 2025

It was professionally done and my old resume was refreshed and a great Cover letter was also produced for my future employers

Date of experience: October 12, 2025
Chris W. TopResume Rep
4 months ago

Hi Rune,

We’re so glad to hear that you’re pleased with your refreshed resume and cover letter! It’s wonderful that you feel ready to share them with future employers, that confidence makes all the difference.

Thank you for trusting us with your career journey.

Washington
1 review
0 helpful votes
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Great experience
October 10, 2025

I was paired with a resume writer, Van, who paid close attention to the details I shared. After one revision he had it spot on and presented me with a quality professional resume that I feel confident sharing in my job search.

Date of experience: September 30, 2025
Chris W. TopResume Rep
5 months ago

Hi Catherine,

We’re thrilled to hear that Van paid close attention to your details and delivered a professional resume that met your expectations. It’s wonderful to know you feel confident sharing it in your job search.

Thank you for sharing your positive experience!

District of Columbia
1 review
0 helpful votes
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Good experience
October 7, 2025

There is no issue with resume, the writer keep in touch with me and sent me draft for review before completion. Was a good experience. Thank you.

Date of experience: September 27, 2025
Chris W. TopResume Rep
5 months ago

Hi Florin,

We’re delighted to hear that your experience was positive and that your writer kept in touch throughout the process. It’s wonderful to know the drafts met your expectations.

Thank you for sharing your feedback.

Illinois
1 review
0 helpful votes
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My writer contacted me immediately; and turned around an excellent first draft within 24 hours. It only required minor tweaking to be useable.

Date of experience: September 23, 2025
Chris W. TopResume Rep
5 months ago

Hi Gareth,

We’re so pleased to hear that your writer responded quickly and delivered an excellent first draft within 24 hours. It’s great to know only minor adjustments were needed to make it ready to use.

Thank you for sharing your positive experience.

California
1 review
0 helpful votes
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Excellent
September 28, 2025

Was able to work with one of the writers who did an excellent job reviewing and editing my resume.

Date of experience: September 18, 2025
Chris W. TopResume Rep
5 months ago

Hi Mark,

We’re so glad to hear you had a positive experience with your writer and that the edits were helpful. It’s great knowing the collaboration met your expectations.

We wish you much success in your job search!

Nebraska
1 review
1 helpful vote
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I recently hired them to write my resume by a human writer. They sent me an AI generated resume. This is a scam.

Date of experience: September 15, 2025
Chris W. TopResume Rep
5 months ago

Hi Babu,

We’re sorry to hear about your experience and understand your concern. A member of our team will be reaching out to you directly to review this and provide the necessary support.

Virginia
1 review
0 helpful votes
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Resume that was recieved was nearly perfect. This limited time of rework and clarification. The information was condensed down to a more easier reading format that engages the reader.

Date of experience: September 2, 2025
Chris W. TopResume Rep
6 months ago

Hi Keith,

Thank you for your thoughtful review. We’re delighted to hear that your resume needed minimal rework and was delivered in a clear, engaging format.

It’s great to know the process worked smoothly for you.

North Carolina
1 review
0 helpful votes
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Quick and Thorough
September 14, 2025

Farrah did a great job helping me to highlight my transferrable skills as well as give my resume and cover letter a cohesive and polished look. Responsiveness and timeliness were well above what I was expecting and I'm very happy with my decision to go with TopResume.

Date of experience: September 4, 2025
Chris W. TopResume Rep
6 months ago

Hi Liane,

Thank you for your thoughtful feedback. We’re so pleased to hear that Farrah helped showcase your skills and provided a polished, cohesive look to your documents.

It’s wonderful to know the experience exceeded your expectations.

Colorado
1 review
0 helpful votes
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Professional and Positive
September 12, 2025

I worked with Star Q on my resume. She was a very positive person whom helped me to be positive about my documents. She was very professional when I got frustrated.

Date of experience: August 22, 2025
Chris W. TopResume Rep
6 months ago

Hi Jacob,

Thank you for sharing your wonderful experience. We’re delighted to hear that Star was able to support you positively and professionally throughout the process.

Your kind words mean a lot to us and our team.

Ohio
1 review
0 helpful votes
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Resume Refresh
September 8, 2025

I had been using the AI chats to reformat and reword my resume. I felt stuck. So I did my research and chose TopResume. I am elated that I made this choice. I signed up for the base package, and did not choose any add ons. The frist response was that my resume would be complete by 09/02. I knew what I had signed up for, that met my expectation that I may have to wait. BUT! Sweta began working on my resume that very same evening! The editing process was quick and easy! It was a great experience

Date of experience: August 29, 2025
Chris W. TopResume Rep
6 months ago

Hi Patrick,

Thank you for sharing your experience! We’re delighted to hear that Sweta exceeded your expectations by starting right away and making the process smooth for you.

It’s wonderful to know you had such a positive and efficient experience with us.

North Carolina
1 review
0 helpful votes
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Excellent and Timely
September 8, 2025

Murph A was my writer and he nailed the cover letter on the first draft. He did a great first draft of the Resume. My edits were a few things he did not have originally. Great experience. My only concern is it is so easy to activate other services you didn't intend to. I did that, however customer support resolved the issue immediately for me when I emailed them. Great customer service all the way around. I am more confident submitting this new Resume for opportunities. Thank you Murph A and Customer Support! Susan Smith.

Date of experience: August 29, 2025
Chris W. TopResume Rep
6 months ago

Hi Susan,

We’re so pleased to hear that Murph captured your cover letter perfectly on the first try and delivered a strong resume draft as well. It’s also great that our support team could quickly resolve the service concern for you, leaving you more confident with your updated documents.

Thank you for your kind words and for trusting us with your career journey!

Kentucky
1 review
0 helpful votes
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Exceptional!
September 6, 2025

Very professional. Justin was very good with the construction of a quality resume.

Date of experience: August 27, 2025
Chris W. TopResume Rep
6 months ago

Hi Mark,

Thank you for your wonderful feedback! We’re glad to hear that Justin provided you with a professional experience and a resume you’re happy with.

Your satisfaction is our priority, and we’re delighted we could support your career goals.

California
1 review
0 helpful votes
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Professional and quick
September 3, 2025

I was matched with a writer and had a draft much sooner than expected. The draft required very little editing to be approved as my final revision. The process was quick and easy.

Date of experience: August 24, 2025
Chris W. TopResume Rep
6 months ago

Hi Tom,

We’re so pleased to hear that you received your draft quickly and that it required minimal editing before approval. It’s great to know the process felt smooth and easy for you.

Thank you for sharing your experience.

Florida
1 review
0 helpful votes
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Fast, easy and profession result
August 31, 2025

Tanya who was assigned to update my resume was a pleasure to work for, completed my resume ahead of time and am happy with the result.

Date of experience: August 21, 2025
Chris W. TopResume Rep
6 months ago

Hi Courtney,

We’re delighted to hear that Tanya provided you with such a positive experience and delivered your resume ahead of time. It’s wonderful to know you’re happy with the result.

Thank you for sharing your kind feedback.

Massachusetts
1 review
0 helpful votes
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The opportunity to provide additional information to writers is a great option. Providing additional information to resume writer allows the customer to add additional information to the final product.

Date of experience: August 19, 2025
Chris W. TopResume Rep
6 months ago

Hi Wiley,

We’re glad to hear that you found the option to provide additional information to writers helpful. It’s wonderful to know this feature added value to your experience and improved the final product.

Thank you for sharing your feedback.

Arkansas
1 review
0 helpful votes
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Insightful, intuitive, and fitting.
August 26, 2025

The experience was remarkably quick with perfect word smithing. There were a couple of instances that I was uncomfortable with the wording, fearing an over sell of my experience and skill. When I explains in my response, the change made it fit exactly how I feel about that experience and skill set..

Date of experience: August 16, 2025
Chris W. TopResume Rep
6 months ago

Hi Randy,

Thank you for sharing your detailed experience with us. We’re happy to know that the process felt quick and the final wording aligned perfectly with your skills and comfort level.

It’s wonderful that the adjustments made your resume feel authentic and true to you.

Pennsylvania
1 review
0 helpful votes
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Great
August 25, 2025

It looks great. Hopefully it makes it through all the AI, and companies actually look at it! Applying for job has become so non verbal

Date of experience: August 15, 2025
Chris W. TopResume Rep
6 months ago

Hi Heidi,

Thank you for sharing your thoughts with us. We’re glad to hear you’re happy with how your resume looks, and we completely understand your point about the application process today.

We wish you the very best in your job search and are here if you ever need support along the way.