Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
We monitor reviews for authenticity
I am very satisfied with the detail that my reviewer gave to my resume. She did an awesome job in the appearance and everything and would totally recommend her to anybody that is looking to have the resume professionally done. I have been wanting to have this done for years because I felt my resume was just too long and I was getting nowhere when it came for looking for another job. Now that my resume has been professionally done I am getting all kinds of replies on my job sites. Great job top resume! You guys are wonderful!
Awesome, I'd recommend to my peers! Let's see where this lands me and finding my dream job. Melissa was great to work with.
The first cover letter I received back was absolutely ridiculous and said nothing about me. It could have been for anyone. It looked like they went through a dictionary and picked out the biggest words and used them in a sentence. When I inquired why, they said it was because I have a Masters degree. The second letter was much better with some personalization, but still not impressed for the money charged. They never even spoke to me to get to know me at all. Never do this service again.
The writer was fast, thorough and friendly and it was very worth having my resume updated/modernized without me having to do it!
The writer did an amazing job and I will definitely tell other colleagues about this web site and what a wonderful experience I went through this site
Esther was very helpful & really tailored my resume in a way that really reflects who I am. I am very pleased! I was able to bring my new revamped resume to my first job fair.
It was fast and the resume was well written! I would definitely recommend their services to family and friends!
The work was fantastic! I really enjoyed the working with Morris was a great experience. Everything worked out and I really enjoyed the service.
The writer effectively helped me rewrite my skills for LinkedIn. I am satisfied with my decision to work with TopResume.
Katie provided a great analysis of my resume. A few things to notice about language and structure. And most of all how to it can work better with ATS
Only received 1 interview and it was a phone interview after sending my resume out to several companies over the last 2 weeks.
Before I give a review, I would need to see the final product. Do not have my final resume in hand. Thank you
Christine
My resume was pretty poorly put together, and there were a lot of things that I noticed that were a result of pure laziness and lack of proofing. For a company that offers this type of service, that's unacceptable.
It's really a shame that there was such a good-quality and in-depth free resume review, which prompted me to purchase a resume package, as I assumed the quality would be of the same caliber. I was very wrong.
The first mistake was, at the very top of my resume, my last name was spelled incorrectly. That's a pretty huge misstep already. I couldn't believe it.
There were also some other things improperly written, such as a course that I had taken in University and had on my original resume - which was transferred improperly. ("Communicating Climate Change" vs. "Commuting Climate Change"; the first is what it should have been, the second is what they wrote). Come on, really? People are paying top dollars for this service and you're not even going to bother checking over your work before sending it to a client? Unbelievable.
There were design changes I did not like, and noted them in my response back to my writer. I had asked a few questions in my follow-up email, none of which were responded to, and not all of my changes were put in place. I didn't even bother with a second email to my resume writer because I had spent AN HOUR writing out a very in-depth response to the first one, just to get it back with a few tweaks and no actual response to my questions.
Overall, I am very dissatisfied with what I received, for the amount of money I paid especially. I would not recommend this service whatsoever. I got WAY more value out of the free resume review than I did after paying $200 CAD. Maybe review and vet your writers better next time, and review the quality of their work (and responses) to your clients.
TopResume gave me an honest and straightforward assessment of my résumé, which I found very useful. Thank you!
Before my resume was reviewed by TopResume, my resume had been reviewed by some career specialists and IT recruiters. TopResume provided more critical advice that encouraged me to renew my resume from a new format, and I am very happy with my new resume which is easier to read and better looking and focuses on what employers want to see.
It indicates the right points to work on in. Great review it will improve my nexts resumes
The resume and linked in review I received was amazing hopefully it the money that was spent pays off and lands me an interview.
Excellent feedback, precise focus on talents and achievements!
Content-wise, the initial feedback is like any other resume service. However, what distinguished your evaluation was that the initial review included an ATS-screening component. I don't know how applicable your assessment it is because there are several 'flavors' of ATS-screening systems based on the specific industry and seniority level, so have to assume that it could be valid.
I got a great resume and cover letter! Very helpful and motivated to get the job done. Linkin profile was excellent as well.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!

