Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
We monitor reviews for authenticity
I did not expect the review would be so detailed and was completely tailor-made. Very useful advice and cannot wait to change my resume now!
The outcome of my resume was superior, professional, prompt and thorough.
The writer accepted the changes I requested and provided me with a winning solution.
The turnaround time for the 1st draft of my resume was outstanding! In fact, the first draft was enough. No revisions needed. Thanks Jennifer S.
Services rendered as advertised. Prompt and reliable service. Very happy with the results.
TopResume did a great job in a short amount of time completely revamping my resume to bring it up to date for today's competitive market
Shane was professional and helpful. He did one revision and did make my resume more professional. I'm currently using the resume and would like to see some results but so far I haven't had any call backs using this resume but I'll be holding off criticism until after the new year.
I was coached by Nick. His approach made me feel myself and that was the most important. He also made me easily to note and understand my mistakes.
I would rate company "0" if possible. Draft provided was poorly written, filled with gaps, errors, mistakes, misspellings and poor grammar. I contacted the writer via email, (as no phone conversations with writer are permitted), stating my concerns and requesting a refund. At that point all communications with the writer went dead. Next I contacted Top Resume customer service by phone to express my concerns and to request a refund. I'm still waiting. Very unprofessional, misleading and deceptive practices.
The feedback provided was very helpful in that it confirmed the shortcomings I felt existed in a clear and concise manner with good examples of how it can be improved (i. E, problem/solution style). I would recommend as a valuable tool in an effort to improve what you have, why, and a solution path by example.
In less than 24 hours that i submitted my information, this review helped me to not undersell my skills and taught me about how the new recruiting systems were messing up my old resume templates and losing opportunities.
Excellent service!
The staff at top resume is very professional and knowledgeable. I strongly recommend top resume for your resume need.
TopResume do not provide the service they promise. They only gave me a template and they expected me to answer all the questions. I have provided them my old resume and all the informations are in my old resume. They called the blank template, initial draft. They give you 7 days to respond and provide all the information on the template when everything is already provided. They are buying time to get paid for free. They will only take your money and you will be very disappointed. Honestly, this company should be closed down. People pay money because they are desperate to get help and get a job interview but TopResume will just TAKE YOUR MONEY and DO NOT PROVIDE RESUME SERVICE. THEY WILL only provide you a blank template and you can easily do this for Free. Do not waste your money with them. This is a terrible company.
Useful. It will guide me to improve my CV.
Many thanks for you. Your efforts are appreciated. I hope this will help in getting the next step in a job journey.
Being laid off after 19 years, I was definitely rusty on how to construct and write a resume in 2019. I was assigned a writer that is skewed to creative types. The writer was great and got me my drafts as per promised. I would definitely recommend them!
I has reservations after reading some of the reviews but my experience was positive. I'm happy with the final product. The entire process took a few weeks but I wasn't in a hurry. The main thing is that I feel like I have a better resume today than I did before.
Intake process allowed me to consider different ways to highlight my expertise which they used to re-build my resume. The first draft didn't cut it but the final result with their forma and my edits was superb.
Matching with the right resume writer might take some time (to ensure quality of output). Once you have the first draft, reviews and updates are quick and on point. Highly recommended especially for middle management who are looking to refresh their career path.
It's a professional and very useful review to enhance my resume. However, it only mentions the weaknesses and there were no indication to the strong points
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!

