TophatterReviews 7,894

Been selling on Tophatter since they opened in 2012. I have so many bad things I could tell you about these people, and their company. But rather than to go into all the details. Its best I just tell you to stay away from trying to sell here. Buyers for the most part get great deals on items sold there, and most of the sellers are as honest as they come. We are just trying to make a living, but Tophatter is not the place for depending on any kind of income. The fee's are just way too high. They are greedy folks who run this place, and care nothing about anything but money! So, best to stay away unless your willing to open your pockets and dish out lots of money!

I've been both buyer and seller! I can say the coach bags are authentic because they are screened. Jewelry however can be an issue if you buy plated make sure you r aware that plated jewelry will not hold up to everyday wear and tear. As a seller of jewelry I purchase jewelry made only in the USA and tend to sell only stainless steel because it will never change colors turn your finger green and is hypoallergenic! Don't let this one bad site ruin your experience! I also sell coach and they are authentic! And am always happy to show proof of sale! MY ADVICE IS TO TRY THIS BRAND NEW AUCTION SITE THATS IN ITS BABY PHASE, THEY TREAT BOTH BUYERS AND SELLERS WITH RESPECT AND DO NOT CHARGE THE SELLERS OBNOXIOUS FEES WHICH IN TURN CAUSES SELLERS TO PURCHASE CHEAPER QUALITY JEWELRY TO MAKE A PROFIT! I do not work for this new site but would like to see both sellers and buyers work together to meet the supply and demand of quality items. :) www.https//raiseyourpaddlez.com

Im a Coach bags seller and all my items are 100% authentic and i came from coach factory. When i saw this site ad to facebook i told myself, why not try to check so i need. For me live auction is good so i decided to apply as a seller. OMGood gracious! The process to post is painful. First, you need to submit a request form from the website and wait for 2-3days for them to evaluate you as a seller. They will send you an email with link for you to go to the next process which is to fill out another form about your paypal infos and facebook account (required, if you dont have FB, forget it!) for verification after you submit, they will send you message that you can now start posting. I thought im all set but im not!. You can only post 3 item as a beginner if you sold them and ship then they will send you a message that you can now post unlimited items. You MUST ship the item and post the tracking number first before you post new item to sell otherwise they wont allow you at all. Before you post the item you need to REQUEST TO SCHEDULE each item on their Host Auctions Section to include your item to live auction group which has date, time and fees you need to pay. After you request to schedule they will send you another message saying if your request is approve.In Live auction even if you are not there your item is still go to auction or you can be there live and talk to the buyers who have questions or give more info about the item you are selling to attract more bidders. Shen your item is sold you give the buyer 2hrs to pay otherwise the item is cancel and you can write a review or blocked the buyer on you next auction for unpaid item.As long as the buyer doesnt recieve the item your payment wont reflect to your paypal account. Which may take a week.The problem i got is when i calculate my money. I end up losing than earning and the 10-20% of fees from the total amount is way too MUCH! I pulled my hair after that. Then i decided to go back to ebay the fees are less than a buck and way easy to post. Tophatter is now my TOP-HATER site. Never again!

I really don't need to state much here expect for try Googling Tophatter and read ALL the reviews from people who have experienced their fair share of Tophatter. Then go to www.ripoffreport.com and read those reviews. I was a seller on Tophatter for 7 months yes it starts out nice until they decide if you are worth getting scheduled into their auctions or not. Their fees are high and their customer service his horrible. This is by FAR the WORST site for trying to grow your online business. Do NOT get taken into their scams. I did not catch it at first but when I saw all the FAKE items from aliexpress constantly appearing in every auction day and night I began to check out this company. I have been selling on eBay for about 10 years and my items are true to the description. I don't buy FAKE items and try to pass them off as real. Tophatter does NOT care about the sellers, As long as the money is coming in they do NOTHING. Once I questioned what was going on my ability to sell during the day was KILLED. I was limited to 11pm listing until 7am nothing more. My standards and items are not worthy of being on Tophatter and I emailed over 4,000 buyers and let them know I will be moving my items over to a new live auction site. I have investigated this site and look forward to growing my business. Save yourself the effort and READ the reviews from MANY people FIRST. Everyone cannot be telling a lie!
This company WILL go down because they do not know the meaning of HUMAN customer service. Each and every person that works there is full of CRAP. Never get a straight answer. I will make sure I spread the word around about Tophatter. Do NOT sell on their site. Do NOT buy on their site.

I have read all the negative reviews, and I feel like, from a buyer's perspective, they are very unfair. I have bought several items from the site and I have only had good experiences. This site is like any other in the respect that you have to make a reasonable decision as a consumer. Read the product description. No one lies or makes false claims, they tell you if you are buying 'costume jewelry' or the real deal. Of course you won't get a diamond ring set in white gold for $2. You may however get cubic zirconia set in a white gold filled setting for $2. You can also look at the seller's independent site and find a retail price for what you are bidding on. The price may be much cheaper than what the current bid is for that item, and if that is the case, simply stop bidding and buy it outright. Overall, the site is fun, and you can get good deals if you READ and make smart bids.

So I can't speak from a sellers point, but as a buyer I'm happy. I've gotten a necklace for $2 and an iPod shuffle for $20 from Tophatter sellers, and both are exactly as described. The problem with Tophatter (as with ANY site like it) you're going to have some fake items. Swarovski crystals? Highly unlikely on there, but you see people selling things with that description. However, I've seen the same type of false descriptions on Ebay as well. With any site, you just have to be smart about it. Do your research as well; I did see a ring go for $45 one time, and found it on Amazon for $5. Just be smart and this site can be awesome.

TOPHATTER IS A GREEDY SITE! THEY KEPT ON INCREASING SELLER'S FEE. ASIDE FROM $2+10% SCHEDULE FEE WHICH SELLERS PAY WETHER THE IEM WAS SOLD OR NOT, THEY ADD 14% OF OF THE OVER TOTAL IF SELLER SOLD THE ITEM. SELLERS SHOULD NOT BE BLAMED IF THEY OVERPRICE SHIPPING!, IT ALL BECAUSE OF UNREASONABLE TOPHATTER FEES! TOPHATTER STEALS EVERYTHING! SELLERS WERE NOT ANSWERED IF THERE ARE QUESTIONS. AND THEY DONT REFUND TOPHATTER FEES IF BUYERS REQUESTED FOR REFUND! RIDICULOUS!

You can get Really good deals on things if the timing is righ, but research the lots before they come up for bid. A lot of the jewelry they sell is found for a fraction of the price on Amazon.
For example: there is a peacock necklace I keep seeing come up for auction, with $5 shipping and bids start at $1. If you even bid on it, you have already spent $3 more than what it costs on Amazon.com.
My advice is to do your research and bid with caution.

I, too, have rec'd items that were not what the listing described. I have had most luck dealing directly with the buyer on getting refunds. However, their tech people are rude and patronizing. Make a particular complaint and they respond without addressing it. Or contact them for more than one issue and you have to keep asking to get all the answers. That's where patronizing comes into play. Their website has many tech issues especially with the app. I don't use that but see complaints during auctions. I have one favorite seller that sells vintage and "real" items so I go back. But just for those items. Especially glad that Paypal is a payment option because now I don't really trust their system.

Can you see me rolling my eyes right now?
Done with top hatter as a seller because they are constantly changing their rules, policies, etc. I'm pretty sure they steal other sellers ideas for use of their own sales. Their chit is all from AliExpress mostly. They also continue to have sellers sell counterfeit makeup from AliExpress. Mac, Urban Decay, and all the other makeup com. Do NOT sell wholesale period. Better off going to ioffer.com for your Mk knockoff