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TopCV

3.8

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From the business

TopCV writes and analyzes more CVs and LinkedIn profiles than any other service through their network of experienced writers.


topcv.com
Harpenden, UK, United Kingdom
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TopCV Reviews Summary

The company has garnered mixed feedback regarding its CV writing services. Positive aspects include effective communication from some writers, professional insights, and a few customers reporting successful job placements after using the service. However, significant concerns revolve around the quality of the final products, with many customers feeling that the CVs were poorly tailored, often generated by AI, and lacking in industry-specific detail. Delays in service delivery and inadequate customer support further exacerbate these issues, leading to a perception of the company as unreliable. Overall, while some clients had satisfactory experiences, a notable number expressed disappointment, suggesting a need for improved service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

India
1 review
0 helpful votes
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Insightful
April 19, 2018

Excellent insights, thank you for the detailed review. It was remarkable. The review time was short and the feedback provided me with a critical appreciation of my resume! Thanks a lot!

Date of experience: April 18, 2018
Kenya
1 review
1 helpful vote
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Exceptional
April 18, 2018

The free review from Katie Warren was great. It was an eye opener and revelation about what recruiters search for and would recommend it to anyone.

Date of experience: April 18, 2018
Sweden
1 review
1 helpful vote
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PAID FOR THE CV REWRITE NEARLY A MONTH AGO- THE DL WAS TODAY 17TH APRIL. NO SHOW- WTF?
ALL I GET THAT I SHOULD BE PAIRED WITH A WRITER SHORTLY. WHAT A LOAD A BOLLOCKS!

Date of experience: April 17, 2018
GB
1 review
0 helpful votes
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Rubbish
April 17, 2018

Rubbish, there is nobody to answer the calls, they are not capable to write a peculiar CV, a bunch of unprofessionals, keen to take your money.
Swindlers.

Date of experience: April 17, 2018
GB
1 review
6 helpful votes
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WORST SERVICE - DO NOT BUY AND GET FOOLED BY THE "ALL SALES ARE FINAL"! TOO EXPENSIVE FOR THE LACK OF QUALITY! Worth it ONLY if you have a very basic role description and WANT TO HAVE AN OLD SCHOOL MICROSOFT WORD CV!

They sell the service quite well with the free review of your CV but once you buy it and get the final result, the CV looks and reads badly. It seems like people do it in a day, rushing, after you wait ages for a writer to be assigned to you, without taking time to get to know the customer and write appropriately in a way that highlights the candidate. My writer had no experience in Financial Services, wrote a lot of sentences that made no sense (plain wrong!), and I had to request another writer to redo my CV = this is how bad it was! It was FAR from being, for example, a matter of "editing the final CV for my liking". The format and templates are also old school, in a Word document, with no proper formatting (!), while they sell "a modern look" in the free review of the CV! I did my own template after purchasing the service and had to redo the content as it was really bad. People that review your CV have no background on your industry (again, as differently sold!) and write wrong content!

AND BE CAREFUL THAT ALL SALES ARE FINAL! SO NO REFUNDS! EVEN WHEN YOU DID NOT USE THE SERVICE YET (For example, the LinkedIn "makeover")! THEY DO IT ON PURPOSE AS THE QUALITY IS SO BAD THAT EVERYONE WOULD WANT A REFUND!

I have literally wasted A LOT OF MONEY on this. PLEASE DO NOT DO THE SAME MISTAKE AND GO WITH ANOTHER COMPANY!

Date of experience: April 16, 2018
NL
1 review
0 helpful votes
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I used their free CV check. I was expecting an automated, dull reply, but I was surprised by their detailed, personal and fast reply. Their comments made sense. Thanks! Will re-write my CV accordingly.

Date of experience: April 12, 2018
GB
1 review
1 helpful vote
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I had easy dealing with Anna my cv writer.
Very helpful and if anything needed changing it wasnt a big issue.
Would highly recommend top cv for all your cv needs.
I will definitely be using again when it needs updating in the future

Date of experience: April 10, 2018
Spain
1 review
2 helpful votes
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Katie Warren was the one who reviewed my CV and pointed out every mistake I made making it possible for me to understand the needs of recruiters.

Date of experience: April 7, 2018
GB
1 review
1 helpful vote
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Great experience
April 8, 2018

My writer did a great job with my cv: cv well written, layout enhanced etc. If you are not completely satisfied with the first draft, you can make the writer rewrite it

Date of experience: April 6, 2018
GB
1 review
3 helpful votes
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So Far - rubbish
April 6, 2018

I can only presume that any good reviews have been written by TopCV staff...
I joined this group for the same reason as everyone else does. I have a time critical job application waiting to be sent off.
I joined this group on the top tier and to date have not had the promised phone call, no promised email, (except one apologising for there being no contact after I complained), and no draft C.V.
I am still within the 14 day cooling off period and they have until the end of today to respond or I will cancel and recall my payment.

Date of experience: April 6, 2018
Ireland
1 review
1 helpful vote
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My CV is really reborn after the excellent advice they gave me.
They highlighted problems that I would never have thought of.
I can only recommend this service

Date of experience: April 4, 2018
Washington
1 review
1 helpful vote
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Great site
April 3, 2018

Great site honest cv review it's a must fir every jobseeker. Pointed what shoukd be change, example given how cv looks by recruter. Very helpfull and recomended site.

Date of experience: April 2, 2018
GB
1 review
1 helpful vote
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Absolutely brilliant.
I am a older person who thoughts my CV was great. A free review pointed out the issues, which could make all the difference as to whether a interview is forthcoming.
Thanks for the review.
Steve Holmes.

Date of experience: March 29, 2018
GB
1 review
5 helpful votes
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Don't be a fool like me and pay these criminals to smarten up your CV. I was dumb enough to fall for their slick campaign, thank goodness I didn't pay for their premium package. The first CV was full of inaccuracies and what I best describe as masturbatory language. My corrections, suggestions, and questions were ignored as the second draft was barely different. On my complaint, they offered a 'new' writer - this was more than three weeks ago. My request for a refund - ignored.

They are also very shifty when I asked about their company status in the UK; only gave an address of a shared office but no more info - the fact is they don't have one. Their 'parent' company Talent Inc is in New York and if you check out posts about Top Resume on Quora you see they are shifty there too. So without a legal entity in UK or EU it be difficult to hold them to count.

So if you are foolhardy enough or believe the fake 5-stars reviews, just remember if it goes all pear shape they refuse (legally or not) to refund you. Hopefully the police will pick up on this scam.

Date of experience: March 29, 2018
Saudi Arabia
1 review
0 helpful votes
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Leslie from Top CV helped me present my skills in a new and attractive way. The selected wording made all the difference. The simple structure of the resume allowed key points to stand out. So far I am happy with my new resume, however, I'll be even happier once it starts to get me interviews

Date of experience: March 28, 2018
GB
1 review
1 helpful vote
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Great job
March 28, 2018

I am very happy and impressed by feedback from Top CV. It's very helpful. Thank you so much. All the critic about my CV help me to improve my writing skill to the high level, so my CV can look amazing to the viewer's or employer's eyes.

Date of experience: March 27, 2018
Australia
1 review
1 helpful vote
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I am impressed with the timely and collaborative service offered to me by Rachel in drafting my CV and Cover letter to reflect my experiences and strengths. Thank You

Date of experience: March 27, 2018
Romania
1 review
1 helpful vote
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Very responsive!
March 28, 2018

Very responsive! I sent the CV in the evening and the evaluation was waiting for me in the morning! Thank you!

Date of experience: March 27, 2018
GB
1 review
0 helpful votes
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I cannot believe someone actually checked my C. V over and sent back so much needed important feedback on it. I cant thank you enough and would absolutely recommend this service to anyone who isnt sure about their C.V.

Date of experience: March 27, 2018
1 review
0 helpful votes
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Quality, Cost & Time
March 23, 2018

Topcv provides fit for purpose, high quality and cost effective service.

The experience i got was superb, first the CV critique from Katie showed me that my CV was not good enough. I was assigned good writers for my CV, Cover letter and LinkedIn profile, 1st draft they nailed and i wondered why i had never thought of writing like that? Honestly I never knew to sell my skills/brand.

Thanks to Katie Warren, Aaron A. And Mitchell S.

Date of experience: March 23, 2018