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TopCV

3.8

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From the business

TopCV writes and analyzes more CVs and LinkedIn profiles than any other service through their network of experienced writers.


topcv.com
Harpenden, UK, United Kingdom
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TopCV Reviews Summary

The company has garnered mixed feedback regarding its CV writing services. Positive aspects include effective communication from some writers, professional insights, and a few customers reporting successful job placements after using the service. However, significant concerns revolve around the quality of the final products, with many customers feeling that the CVs were poorly tailored, often generated by AI, and lacking in industry-specific detail. Delays in service delivery and inadequate customer support further exacerbate these issues, leading to a perception of the company as unreliable. Overall, while some clients had satisfactory experiences, a notable number expressed disappointment, suggesting a need for improved service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Spain
1 review
1 helpful vote
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Excellent assessment
November 18, 2018

I'm very glad that I sent my CV to TopCV for an assessment. In a short time I received an honest and detailed critique. They analyzed every detail and showed me the weaknesses. In few words, they are serious and professional.

Date of experience: November 16, 2018
Pakistan
1 review
0 helpful votes
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CV Review
November 18, 2018

My CV was reviewed perfectly. They told me all my mistakes and their solutions very professionally. Highly recommended

Date of experience: November 15, 2018
GB
1 review
1 helpful vote
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Absolutely fantastic CV
November 18, 2018

After being rejected outright for employment positions I thought I should at the very least got an interview for, I submitted my cv for a review with topcv.
The reviewer was critical of the layout, use of passive phrases and general tone of my CV. The comments were constructive and honest. After reading the critical analysis and concluding that it was correct I decided to purchase the cv and cover letter package.
The data capture process was straightforward and shortly after the first draft was available.
The writer was able to capture all of my key skills and qualifications ad present them in a professional and concise manner that 'knocks the socks off' my attempt at my cv.
Yes it's alot of money but if you really want that ideal job I believe it's money well spent and I'm now much more confident in my future job prospects.

Date of experience: November 15, 2018
GB
1 review
1 helpful vote
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Not happy at all and very disappointed by the customer service. Bad communication (don't expect a response the same day, I always had to wait the day after). My cv at the end was full of mistakes and does not reflect my abilities and competence. I would never recommend them. I paid £80 for almost nothing. What a shame TopCV :(

Date of experience: November 15, 2018
GB
1 review
0 helpful votes
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Superb service
October 28, 2018

Very professional job carried out by professional staff, this company definitely puts the customer at the forefront of what they do.

Date of experience: October 26, 2018
Michigan
1 review
0 helpful votes
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I'm happy with the review and response. Also, I got the direction where I should focus on areas based on priority and that hasn't been looked out earlier.

Date of experience: October 25, 2018
AE
1 review
0 helpful votes
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Professional team
October 27, 2018

They review my CV in 24 hours only in a professional way and spot all the elements need to be enhanced

Date of experience: October 24, 2018
Canada
1 review
2 helpful votes
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Fake service
October 24, 2018

I bought an executive package and I did not get what I paid for? This is a scam and fake service.

I lost my money and they did not deliver anything worth.

Be careful, they will track your submittal thru one of their websites and will send you a fake job that match your experience then you will sign to get a proper resume.ater them will get your money and through you under the bus.

Date of experience: October 23, 2018
AE
1 review
1 helpful vote
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They took my money and tried to continue selling me services, the writer didn't know my industry or work personally with me and never answered my questions, just kept sending me generic messages. Feel like I've been ripped off and my CV was more authentic before.

Date of experience: October 21, 2018
Ireland
1 review
0 helpful votes
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Horrible experience
October 20, 2018

Stay as far as you can.
Canned text CVs written by either a machine or someone with no English.
As soon as you complain, they stop replying and your money and time is wasted.

Date of experience: October 20, 2018
Brazil
1 review
0 helpful votes
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Best thing ever happened
October 19, 2018

They really read and give a honest feedback. I've submitted my cv to other companies before but they only told me what I wanted to hear. For the first time someone really took it's time to look it properly and to give me a constructive feedback. Thank you <3

Date of experience: October 17, 2018
BA
1 review
0 helpful votes
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TopCV
October 19, 2018

I have daily update about my CV review. It point out some disadvantages and wakens of my CV. There is more work to be done on my CV, but it was a solid improvement.

Date of experience: October 17, 2018
France
1 review
0 helpful votes
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Take your money and run. This service is completely unacceptable and unprofessional. Once you've payed, they don't care. I was swamped with ads for additional services after I had taken up the offer of a CV review. This review, when checked on the internet forums seemed unfortunately identical to that of other people. The writer that was assigned to me had NO knowledge of my industry or profession and asked the most basic questions. The first draft took five days. Over 60% of my career path had been deleted and only my last two jobs retained. In terms of quality, the draft version was so basic and junior it was embarrassing. I critiqued the draft and the writer had vanished! I did not hear back with the contractual deadline period! I wrote at least five emails over several days... to no avail... nobody answered from TOPCV. I searched and called the phone number and only then was I promised that someone would take care of the matter. I asked for a refund but got nothing, instead I received a second version from the writer, still completely unacceptable. More emails, still no response at my emails. The issue is pending. I believe other like services even consult with you to learn about your objectives before providing you with a first draft. In all honesty, I was wondering whether there is a real company behind the name because it was so unprofessional, I suspected having fallen victim to a money scam on the internet.

Date of experience: October 16, 2018
Nigeria
1 review
0 helpful votes
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Honest
October 11, 2018

TopCv is good, they are honest and straight to the point about where you need to improve on your CV, thank you for the free CV review, thanks for the great ideas on how to improve my CV, yes I would definitely recommend TopCv to anyone in need of CV review and rebranding.
Thanks again, keep up the good work.

Date of experience: October 10, 2018
Czechia
1 review
0 helpful votes
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CV upgrade
October 11, 2018

Very good experience with the service of TopCV.
Professional approach, fast reaction and clarity in communication.
First positive reaction to CV upgrade.

Date of experience: October 10, 2018
Canada
1 review
1 helpful vote
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As a CV writing company they say they have experience and skills. Yet they made a horrible example of my CV. Bad English and mistakes everywhere. After 3 attempts it was just the same.
I asked for a refund and they said no because I have a working document even although they admitted that the CV writer they assigned didn't do well. Very bad service. Do not use.

Date of experience: October 2, 2018
South Africa
1 review
1 helpful vote
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Shocker!
September 26, 2018

1st Draft was written by a non English speaking child. 2nd draft took 3 more weeks and actually made a worse job of my existing CV. Don't waste your time or money. Lesson learnt. Sexy website and but that's just a front. If you after a waitering job, maybe its fine but not as a professional.

Date of experience: September 26, 2018
Qatar
1 review
1 helpful vote
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The 1st draft contained all kinds of mistakes including my years of experience, my job title, skills/qualifications that I don't even know about and even spelling errors.
Yet, I marked its and resend... again many mistakes (some without considering my comments) and then they closed after 3 days of which 2 days were weekends.

I think they aren't really professionals and I regret taking their services.
Please don't trust them and waste your time and money.

Date of experience: September 25, 2018
GB
1 review
2 helpful votes
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Paid £99 for a CV after getting a free review, 4 weeks after paying, completing the questionnaire I had heard nothing. I chased and was told they never got it. I asked why no one had been in touch to make me aware they were waiting/hadn't received anything. By this point I found a job and asked for a refund. After weeks of chasing I got £49 back and was told there is a £50 cancellation fee.

Absolutely joke. Buyer beware.

Date of experience: September 25, 2018
Ireland
1 review
0 helpful votes
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Highly recommended
September 25, 2018

I've had my cv reviewed by the career development centre in my university but the level of detail I received from TopCV is far superior. Very comprehensive and sent me in a new direction with how I approached it's construction. Cannot recommend them highly enough

Date of experience: September 24, 2018