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TopCV

3.8

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From the business

TopCV writes and analyzes more CVs and LinkedIn profiles than any other service through their network of experienced writers.


topcv.com
Harpenden, UK, United Kingdom
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TopCV Reviews Summary

The company has garnered mixed feedback regarding its CV writing services. Positive aspects include effective communication from some writers, professional insights, and a few customers reporting successful job placements after using the service. However, significant concerns revolve around the quality of the final products, with many customers feeling that the CVs were poorly tailored, often generated by AI, and lacking in industry-specific detail. Delays in service delivery and inadequate customer support further exacerbate these issues, leading to a perception of the company as unreliable. Overall, while some clients had satisfactory experiences, a notable number expressed disappointment, suggesting a need for improved service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Turkiye
1 review
0 helpful votes
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Great service
August 23, 2019

I actually found it out through another website and thought it'd be an automated service but it didn't feel like it was an automated service at all. Provided me some insights on my C.V. and pointed out to where I could improve. Later on I wrote an e-mail to thank them about it (since it was a free review) and received a reply telling me that they were happy to help.

Date of experience: August 22, 2019
Egypt
1 review
0 helpful votes
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Helpful Service
August 23, 2019

It is a amazing professional service that gives a solid and constructive feedback you can really depend on to develop an appealing CV. The team is very tentative and offer follow up and support for more than one time to make sure you really developed a well structured and attractive CV that reveals your professional background and experience. Highly recommended.

Date of experience: August 22, 2019
Jordan
1 review
0 helpful votes
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Really helpful
August 8, 2019

Great service honestly it was very helpful clarifying all the negative points on my c. V and offering good analytical view.

Date of experience: August 7, 2019
Japan
1 review
0 helpful votes
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Very helpful
August 7, 2019

I have never heard of this service before and did not read reviews before using the service.
I did free CV review and found it very informative and to the point. I was pleasantly surprised by the amount of helpful tips the reviewer provided me with. It made me realize how indeed ineffective and underselling my CV was. I also liked that my CV was passed through the scanning software that hiring managers use. I was shocked by the results and intend to rewrite my CV.
Thank you very much.

Date of experience: August 6, 2019
GB
1 review
6 helpful votes
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DO NOT BUY
August 3, 2019

Do not buy, any positive reviews are fake. They stick your details into a bot or something because what is produced dosnt make sense and is not usable, it also didn't even look good. Don't make the same mistake I did. I used this to try and improve my CV after graduating to get my first job but instead Iv just wasted money I can't afford to lose. They completely ignore any amendments you say to make as well because I outlined how what was said didn't make sense and it was still there in the rewrites. EG. They put a section in called expertise, now Iv not really got expertise in anything but this was just a long list of buzzwords that didn't apply to me or my job at all like staff coordination and things I had mentioned observing on uni placement I was now an expert in actually performing the procedure.

DO NOT BUY

Date of experience: August 3, 2019
Jenna M. TopCV Rep
over a year old

Hi Joseph,

Please reach out to [email protected] and reference this message so we may assist you.

Latvia
1 review
2 helpful votes
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This is TOTAL BUL$#*!, you will receive automated non-personal (as promised) communication and your collaboration in CV writing won't occur. TOP.CV is IGNORING client's suggestions, NOT answering e-mails as it is promised in their automated e-mail system and as a result YOU ARE RECEIVING KIND OF AUTOMATED TEMPLATE of your CV. I am wondering about so many positive reviews here, it seems that all are FAKE. I have bought TOP.CV PREMIUM package (EUR 349,-), but the description of the service haven't matched at all!

Date of experience: August 2, 2019
Jenna M. TopCV Rep
over a year old

Hi Inese,

We are sorry to hear you are dissatisfied with the outcome of your project. Please reach out to [email protected] so we may assist you further.

Mexico
1 review
3 helpful votes
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Bad bad service
July 31, 2019

Extremely bad service based on a no customer support and absent communication with the writers.

Very disappointing

Date of experience: July 31, 2019
Jenna M. TopCV Rep
over a year old

Hi Edd,

We were unable to locate an order using the name on your review. Please reach out to [email protected] and reference this message so we may assist you.

Hong Kong
1 review
5 helpful votes
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Absolutely appalling. The sales pitch is a stark difference to the actual delivered product. The CV created was even worse than my previous one! I asked to be downgraded to the lowest plan (which is far too expensive for the quality of the premium product) as a compromise, and have had no response except to threaten me with collection agencies. There's no way to contact or escalate to management. So now I'm faced with collections agency or pay for a ridiculous amount for a service that's not been delivered.

Date of experience: July 25, 2019
Jenna M. TopCV Rep
over a year old

Hi,

We see that you have been in contact with our management team regarding your order. Please feel free to reach out if you need additional assistance.

Pakistan
1 review
0 helpful votes
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The cv review was quite honest and it made me think that I had to change my cv and include those aspects which were recomended in review. I would like to pay gratitude towards the top.cv team and wish great endeavours in future. Thanks.

Date of experience: July 23, 2019
Singapore
1 review
0 helpful votes
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Very helpful
July 24, 2019

This is excellent. Not only are the reviews fast, they offer sound advice on how to improve and enhance your current CV, which is all done free of charge!

I appreciates the time and effort taken to review and even offers areas to improve on even though I am not a paying customer. Advices given are also straight to the point.

The advices has helped tremendously and has helped me discover the flaws and improvement areas of my CV. These will definitely help increase my chance of employment.

Highly reccomend especially if you are a fresh graduate who has no idea how to write or improve on your CV.

Date of experience: July 23, 2019
Poland
1 review
0 helpful votes
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Unexpected help
July 16, 2019

While applying for another job I got a notification that my CV may be checked by professionals completely for free. "What a scam" I thought to myself however decided to give it a try, as I wasn't obliged to give any of my confidential information or credit card numbers. I was surprised when after several days I got an email with an extensive analysis prepared by TopCV employee with suggestions on what may be improved. Needles to say, majority of the recommendations were relative and I decided to apply them in my CV. I would recommend at least to give it a try and then decide on your own if you would like to get more details regarding improvement of your CV for some fee.

Date of experience: July 15, 2019
GB
1 review
3 helpful votes
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This service may work for beginners, but for experienced professional, this is merely marketing gimmick and nothing more than changing few words. Based on my experience and interaction via email with the individual as well as support staff of TopCV, none of them found to be experienced in IT and even understanding the many of IT terminologies. I. e. At one place despite giving full form in my comment to writer, used the word as "studied MVP", which shows writer doesn't understand MVP means Minimum Viable Product in Agile world.
Another good example is - free review of TopCV will highlight the issue with your CV wordings which aren't suitable to ATS (Applicant Tracking System) which is used in hiring industry. Once you have your CV reworded by TOPCV, if you get it reviewed with other such service provider, their feedback is the same as "CV is not compatible with ATS". So in a nutshell, there is not return after spending good amount of money.
So overall, I believe this is nothing but marketing gimmick to get money, and my humble request is NOT to use any such provider, especially not the TOPCV.
For information, write was Mark M and I had shared the feedback with Katie Warren who is their senior writer and provided review comments under their so called "Free Assessment" offer.

Date of experience: July 11, 2019
Jenna M. TopCV Rep
over a year old

Hi Vishal,

We are sorry you were dissatisfied with your experience. We see that you have been in contact with customer care regarding your order. Please feel free to reach out if you need additional assistance.

GB
1 review
0 helpful votes
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I found the review to be very comprehensive with illustrative examples of where I could improve. I particularly found the illustration of what comes up when a tool is used by recruiters helpful.

Date of experience: July 10, 2019
Singapore
1 review
0 helpful votes
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It had been very helpful to get the honest in-depth insight review of my CV.
Although I cannot afford to subscribe or pay at this moment to professionally rewrite my CV from experts.

I never ever thought from this point of view while making my CV altogether it was made in an old fashioned format last decade.

It's time to change and make a new one.

Thank you so much for your service.

Regards

Date of experience: July 6, 2019
Poland
1 review
0 helpful votes
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Very useful tool
July 5, 2019

It helped me acknowledge details I didn't even know it counted regarding recruitment.
Now my CV looks more professional and is consistent with my working experience.

Date of experience: July 3, 2019
Sweden
1 review
1 helpful vote
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Awesome service!
July 5, 2019

Valuable feedback and great communication.
Definitely a professional service. Thank you!
Would recommend for sure.

Date of experience: July 3, 2019
Qatar
1 review
0 helpful votes
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Excellent
July 3, 2019

It's OK it helps us know what we should do to get what we need right on time because you can sent your review to some company hoping to get what you need while you review has no enough strength to push through the checks and meta data to reach human hand thanks for your work please

Date of experience: July 2, 2019
GB
1 review
2 helpful votes
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I asked for a top cover cv update and cover letter.

The cover letter referred to me as an IT professional even though I am an Engineer.

My CV was made worse.

Just lazy.

Buyer beware.

Date of experience: June 27, 2019
GB
1 review
5 helpful votes
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Hi All, I would just like to warn people about using a company called Top CV or Top Resume. I paid for the package that was meant to give me a professional up-to-date CV, Cover Letter and professional LinkedIn profile, well after several attempts, being passed from one writer to the next, and four weeks gone past, I still do not have the documents or profile I paid over £200 for! I realise that I've been scammed in a big way, and am posting this in the hope that no one else will be scammed. Whilst waiting for my professional CV I have been using the CV I created, and have had a good response from potential employers and employment agencies, so my advice is check with people in the know if your CV is good before paying vast amounts of money to have a professional CV done, and if you do have a CV done DO NOT use Top CV or Top Resume! (This is the same company, they just change names depending on who is contacting you, or maybe to cause confusion as part of their scam!) I have requesteda refund on numerous occasions but have been advised that they do not give refunds, which I find disgusting as I have not received what I paid for!

Date of experience: June 25, 2019
Saudi Arabia
1 review
0 helpful votes
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Within less than 24 hours after submitting my resume, I have received a full critique pointing out my weaknesses and how to avoid the pitfalls when sending my resume to employers.
I highly recommend it for experienced professionals who are struggling to find their dream job.

Date of experience: June 18, 2019