TopCVReviews 2,421

Confirmed purchase: Order #B4F*******

I recently received (and tbh I don't even remember asking for it) feedback from topcv which said I was under selling myself and a "doer vs. achiever". It said my CV was badly laid out and they recommended I use their writing service.

Given my lack of progress over the Christmas period I, against my better judgement, signed up for the CV writing service and was duped into upgrading to the LinkedIn rewrite service too!

I waited ages to eventually get a writer assigned to me who "knew my profession" and could "show me in my best light".

Once I received the first draft it was absolutely pitiful. It was a hacked up version of my CV written in a weird mixture of present and past tense, laid out in a similar way to mine and with anything personable removed... Including half my career! It was full of made up information and what felt like random buzz words to read.

I immediately emailed to complain and ask for my money back and received a stock answer telling me that the next version would be better and would I like to get it reassigned to another writer. I responded saying no and that I just wanted my money back only to receive the same answer!

On the third response from '*******@topcv' I was told that they wouldn't refund anything once the transaction had been processed. So despite the fact that they've not started the LinkedIn rewrite they won't refund anything.

The most recent reply to them quotes the consumer rights act and the following response was almost identical to the first one!

I question this company's morals and have been severely put out by them. I genuinely wish I'd seen previous feedback prior to signing up.

I have the full email trail and am happy to share.

I had my CV vetted by several executive search firms. I applied the changes and got a thumbs up.
However according to you, my CV is miserable. For the average job seeker you are aggressively appealing to their insecurity - to make money. Nothing negative about providing services and making money, but the approach counts. I do not understand, why a renowned service like experteer gives you a card Blanche to connect to customers.
And finally, adding re-captcha to this simple question is pretentious.

TopCV experts have analyzed and reviewed my personal CV and LInkedIn profile. The experience was very nice. The first send my a free CV analysis, to underline the required improvement, then they proposed me to rewrite my profile documents. The sent me a first draft of documents, I have verified and reviewed the received materials and I asked for some adaptation / improvements. The TopCV consultant was very professional, precise and helpful. The final result was excellent!