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TopCashback

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Topcashback is the USA’s leading cash back savings app. Simply sign up, search offers from over 7,000 retailers and make your purchase. TopCashback will track your spend and add your cash back straight into your TopCashback account. So why not join 20 million members worldwide and start earning cash back today?


topcashback.com
Rochelle Park, NJ, United States
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TopCashback Reviews Summary

TopCashback has garnered a generally positive reputation among users, who appreciate its user-friendly interface, reliable cashback offerings, and diverse payout options. Many customers highlight the platform's effectiveness in saving money during online shopping and praise its engaging promotions and contests. However, concerns have been raised regarding delayed cashback tracking and inconsistent crediting of transactions compared to competitors. Some users have encountered issues with specific purchases, particularly gift cards. Overall, while the service is well-regarded for its benefits, there is room for improvement in customer support and transaction reliability.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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Washington
1 review
0 helpful votes
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Convenient, balance sticks around
July 15, 2025

I've been using TopCashBack for a few years. I go through phases where I shop a lot and it's nice to get a little kickback. I also appreciate that they allow payout even for small amounts and if you choose a gift card, they give you a small bonus on top of it (like 2-5%). I'll say that their iPhone app makes my phone run hot and it's kinda slow, so I prefer to use them on a regular computer. Overall, I would recommend it.

Date of experience: July 4, 2025
TopCashback Support T. TopCashback Rep
9 months ago

Hi Dasi,

Thanks so much for being a loyal member over the years! We're glad you’re enjoying the Cash Back perks and gift card bonuses — every little bit adds up! We appreciate your feedback about the iPhone app and have shared it with our tech team. Happy to hear the desktop experience is working well for you. We hope you continue to save through TopCashback!

Best wishes,
Erica

Texas
1 review
0 helpful votes
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The Best Cash Back Website
July 15, 2025

I've used Top Cash Back for 10+ years. I tried several others, but no other site offers such a variety of stores, high cash back & fast, trustworthy experience. Great customer service, too.

Date of experience: July 5, 2025
Pennsylvania
1 review
0 helpful votes
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Love my cash back
July 15, 2025

It's easy, it's great, it's a no-brainer. Getting cash back on purchases! Adds up quickly and with fast payouts.

Date of experience: July 4, 2025
Ohio
1 review
0 helpful votes
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My goto Cashback site
July 14, 2025

I've used a few cash back sites and still do but topcashback is the one I stop at first and use the most. Sometimes they have games and bonuses for extra cash back. It almost never tracks correctly for aliexpress though so I just quit bothering, I think it's the merchants fault though. Customer support usually takes a few days / week but they usually fix things. I recommend chrome with default security settings or you might have trouble having your check out tracked.

Date of experience: July 4, 2025
Armenia
1 review
0 helpful votes
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Super suoper
July 14, 2025

Super i like it a lot can spend the money to my favorite products

Date of experience: July 4, 2025
Connecticut
1 review
0 helpful votes
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Great experience
July 14, 2025

Love using top cash back. Have gotten a few gift cards already.

Date of experience: July 4, 2025
New York
1 review
0 helpful votes
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Walmart cash back
July 14, 2025

Had an issue with cash back to my account. Customer service was excellent and they fixed the issue promptly.

Date of experience: July 4, 2025
Germany
1 review
0 helpful votes
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Best Cashback Website
July 13, 2025

TopCashback is the best cashback website out there - the rates are usually the highest, payout always works flawlessly and they frequently have bonuses. My favorite feature actually is the gift card mall, you can get gift cards and earn cashback on them. The gift cards always work flawlessly and have no expiration date.

Date of experience: July 3, 2025
Monaco
1 review
0 helpful votes
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TopCashback feels like "flashy" and "mobile friendly" to me than some competitors but they always have great rates and the flexible payment options are pretty nice because they add a little bonus and have a good selection. My experience with the customer support has actually been pretty positive - at some point I opened a ticket for a transaction that was pretty valuable and they told me it would take *months* to get resolved with the merchant due to their long return window... but guess what, I got my cash back in the end!

Date of experience: July 2, 2025
Viet Nam
1 review
0 helpful votes
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Withdraw money
July 12, 2025

This this was a great experience, thank you guys for helping me get my money back from ebay, thank you so muchwas a great experience

Date of experience: July 2, 2025
Florida
1 review
0 helpful votes
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Free Money
July 11, 2025

Easy to use, so why Not?!? Get paid to shop for stuff you're already purchasing. Thanks Top Cash Back

Date of experience: July 1, 2025
Florida
1 review
0 helpful votes
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This rewards site has completely failed to deliver on its promises. Almost none of my recent transactions received the promised cashback – it's all smoke and mirrors. Every single cashback offer ended up being a false promise. To make things worse, their claims process is a nightmare. You're forced to submit a separate claim for each individual transaction, instead of being able to report all missing cashback from a specific time period. It's intentionally difficult, extremely limited, and clearly designed to discourage users from recovering what they're owed. I feel completely misled and disappointed. I would not recommend this site to anyone expecting transparency or reliability.

TopCashback attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2025
TopCashback Support T. TopCashback Rep
9 months ago

Hi Alex,

I'm really sorry to hear about your experience. We understand how frustrating it is when Cash Back doesn’t track as expected, and we know the claims process can feel cumbersome. While most transactions go through smoothly, issues can arise — and we’re here to help when they do.

Your feedback is valuable and we’re working to improve both tracking and the claims process. If you're open to it, I'd love to look into your account and help resolve this. Please reach out to me at [email protected]

Best regards,

Erica

Virginia
1 review
0 helpful votes
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Easy peazy
June 24, 2025

Great simple to navigate. Positive experience first time using.

Date of experience: June 14, 2025
TopCashback Support T. TopCashback Rep
9 months ago

Hi Ashley,

Thanks for sharing your positive first experience—it's wonderful to hear the simplicity of our site worked well for you! We're always here to make each interaction even smoother, so don’t hesitate to reach out if you ever need any guidance or have questions in the future. If there's anything we can do to bump your experience to 5 stars, please let us know!

Best wishes,
Erica

Virginia
1 review
0 helpful votes
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Love this app
June 24, 2025

Love this app to get money back for stuff I have to already buy!

Date of experience: June 13, 2025
Virginia
1 review
0 helpful votes
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Cashback never received
June 24, 2025

The click from topcashback to the merchant was not registered by topcashback. This caused the purchase to be denied for cash back. Customer service was difficult to get a hold of, useless and did not want to help resolve the issue.

Date of experience: June 13, 2025
TopCashback Support T. TopCashback Rep
9 months ago

Hi there,

I'm sorry to hear you've had this experience. There could be a number of reasons that this happens. It is important to ensure you regularly clear your cookies & cache, turn off your ad-blockers, shop with as few tabs open as possible and don't click around while shopping. I'm sorry our customer service team was tough to get a hold of. We try our best to help our members as efficiently as possible. I'd love to be able to assist you further on this specific transaction. Please email me at [email protected] so I can take a look into your account.

Best wishes,
Erica

Virginia
1 review
0 helpful votes
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Redeeming was easy
June 23, 2025

Redeeming was easy. There are so many options with additional reward.

Date of experience: June 13, 2025
Virginia
1 review
0 helpful votes
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Best Rebate Site There Is
June 23, 2025

I always check for rebates here before ordering anything online. It doesn't take long to rack up a good sum to cash out. And cashing out is easy peasy! Some cash-out options tack on a bonus, which I love.

Date of experience: June 13, 2025
TopCashback Support T. TopCashback Rep
9 months ago

Hi Lisa,

Thank you so much for sharing your positive experience and for making our platform part of your shopping routine. It means a lot to us that you find earning and cashing out easy and even enjoy the bonuses—that motivation drives us to keep improving! Please never hesitate to reach out if you'd ever like to share more suggestions or ideas.

Best wishes,
Erica

Virginia
1 review
0 helpful votes
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Cashback good and fast to receive
June 23, 2025

It's great to be able to buy things you need and still get cashback.
The cashback is credited very quickly

Date of experience: June 13, 2025
California
1 review
0 helpful votes
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Excellent way to save money. Great company! Also, they are very honest about paying the exact percentage of purchase price.

Date of experience: June 12, 2025
Idaho
1 review
0 helpful votes
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Very Happy
June 22, 2025

Their rates are highly competitive, they have many, many retailers, it pays out quickly, and they have excellent CS. As a senior citizen on a tight budget, these little extra drops of money in my PayPal account are highly appreciated.

Date of experience: June 12, 2025
TopCashback Support T. TopCashback Rep
9 months ago

Hi Heather,

Thank you for sharing how TopCashback positively impacts your budget—it means a lot to know we’ve been able to help. We appreciate your feedback and are committed to continuing to provide reliable savings and support. Please don’t hesitate to reach out if you ever need assistance.

Best wishes,
Erica