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Top Business Class

4.7

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Top Business Class Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with agents consistently praised for their responsiveness, patience, and ability to tailor travel arrangements to individual needs. Many customers highlight the effectiveness of the booking process, noting significant cost savings and well-organized itineraries. However, some reviews indicate a lack of feedback on post-booking experiences, as customers await their upcoming travels to fully assess the service. Overall, the sentiment is overwhelmingly positive, with a notable emphasis on the agents' dedication to providing a stress-free travel planning experience.

This summary is generated by AI, based on text from customer reviews

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77 reviews

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Doug I.
8 reviews
0 helpful votes
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This is the 3rd ticket I have purchase from Top Business Class. Each experience was swift, easy and very personalized. I was very particular regarding my seat and Leo worked with me diligently so I was seated just where I wanted to be. Highly recommended.

Date of experience: October 27, 2018
N H.
1 review
0 helpful votes
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Serge Arbitman was very helpful in getting our round trip tickets to Vietnam and back on business class at a decent price. Couldn't ask for more. Customer service also was great, Andrey was very quick fixing the tickets issue we had with my name not spelled out correctly. We will be using theirs company again next time we fly long distance.

Date of experience: October 26, 2018
Solange P.
1 review
0 helpful votes
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I was promptly served, but was not initially told how I would collect the ticket, if the airlines would contact me, etc. I had to ask for this information, because there was little follow-up.
An e-mail explaining how to do this would have been helpful, rather than requesting such information. It should be a part of every sales service with TopBusinessClass.

Date of experience: October 23, 2018
Christiana C.
1 review
0 helpful votes
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October 21, 2018

Date of experience: October 20, 2018
Marlene F.
2 reviews
0 helpful votes
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Alex was a tremendous help in finding flights to Spain for me for the Christmas Season. He was able to get the flights I wanted from the airport I wanted at a fraction of the high cost the airline was charging. He contacted me a day after i submitted the request and he had the flights booked by evening. I highly recommend Topbusinessclass.com and Alex.

Date of experience: October 19, 2018
RW f.
1 review
0 helpful votes
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Good experience
October 19, 2018

Good experience. Andrey was very responsive and helped out quickly with any issues related to our trip. The trip will take place in late 2019, and I expect that if any issues come up before or during the trip that we'll receive the same good service we received on booking the trip

Date of experience: October 19, 2018
Karl N.
1 review
0 helpful votes
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My recent experience with Serge Arbitman very good, almost great except for one slipup.
As background, even though a frequent traveler, I had not been aware of companies such as Top Business Class offering legitimate discounted Business Class tickets on overseas flights. So I was skeptical to say the least.
Serge did an outstanding job of assuring me of his offering. I made it clear that I expected him to deliver on exactly what he promised - including the important task of returning my calls. He missed on only one thing - he guaranteed adjoining seats for me and my wife on our United flight out of Newark. When I was finally able to book seats, I found we didn't and called him on it. He responded that he would get on it and call me back. I don't mind his failure on the tickets but he FAILED to call back! HENCE HIS 4 STAR RATING INSTEAD OF 5 STAR. But I certainly will give Serge another chance when the time comes.

Date of experience: October 18, 2018
Jack F.
17 reviews
0 helpful votes
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October 17, 2018

Date of experience: October 17, 2018
Dougthelebaneseguy D.
1 review
0 helpful votes
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Serge Arbitman at Topbusinessclass really came through for us on a route that is hard to get a good fare. He stayed on it and listened to us. You can trust this company and Serge to get the job done at the best possible price. We will use him for the rest of our business and personal travel day!

Dougthelebanese guy who is in the top 1% for TripAdvisor.

Date of experience: October 17, 2018
Rach C.
14 reviews
0 helpful votes
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Serge was prompt, courteous and efficient
October 17, 2018

Serge was prompt, courteous and efficient.

Date of experience: October 17, 2018
JOHN F.
1 review
0 helpful votes
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Serge from Top Business class was great from start to finish, he was quick and efficient and came in with a price that was cheaper then any other company i asked quotes for.

Date of experience: October 17, 2018
Victor O.
5 reviews
0 helpful votes
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Serge was a pleasure to work with
October 17, 2018

Serge was a pleasure to work with.
He was patient and respectful to this old man!
Professional and personable.

Date of experience: October 17, 2018
Tim N.
9 reviews
0 helpful votes
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October 17, 2018

Date of experience: October 16, 2018
Linda N.
17 reviews
0 helpful votes
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Nick was patient, flexible, efficient
October 15, 2018

Nick was patient, flexible, efficient. His customer service is outstanding! Plus, he has a great sense of humor.

Date of experience: October 15, 2018
S k.
1 review
0 helpful votes
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October 13, 2018

Date of experience: October 13, 2018
Wini G.
1 review
0 helpful votes
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Nick was fast and found flights on the exact dates I needed with my preferred airline.

Date of experience: October 11, 2018
Lynn c.
1 review
0 helpful votes
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Great service provided by Jason Park!
October 11, 2018

Great service provided by Jason Park!

Date of experience: October 10, 2018
Jim K.
13 reviews
0 helpful votes
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The agent I worked with, Natasha, was very competent and dedicated to making my trip possible at a reasonable price. She explored several options and found exactly the itinerary I desired. I can't say enough good things about her service as well as the company.

Date of experience: October 9, 2018
adrian t.
1 review
0 helpful votes
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My contact with serge was a very pleasant conversation he was very helpful and i will use this company again.

Date of experience: October 9, 2018
Frank L.
1 review
0 helpful votes
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October 9, 2018

Date of experience: October 9, 2018

From the business

TopBusinessClass, found at TopBusinessClass.com, specializes in offering discounted international business class flights. With years of expertise, we help travelers enjoy premium comfort without the premium price tag. Whether you're flying for business or leisure, our dedicated team ensures a seamless booking experience, securing top-tier savings on luxury airfare. Discover affordable business class travel with TopBusinessClass and elevate your journey today


topbusinessclass.com
Sacramento, CA, United States