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TomTop

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TomTop Reviews Summary

TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Poland
1 review
0 helpful votes
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I was buy Xiaomi XMSB01MW Portable Mouse Bluetooth Wireless Mouse Bluetooth 4.0 RF 2.4GHz Dual Mode Optical. It was my first shopping in tomtop. No problem, full enjoy. Super mouse Very minimalist, nice, comfortable. Bardzo dobra myszka. Odporna na upadki, wygodna - ergonomiczna i bardzo wydajna.

Date of experience: September 4, 2017
Illinois
1 review
0 helpful votes
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TomTop
September 5, 2017

I've ordered twice from this vendor without any problems. The products are delivered well packaged and the items are as described

Date of experience: September 4, 2017
Australia
1 review
0 helpful votes
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Made my order 3 weeks ago which is supposed to go to Australia, and still haven't received it. Contacted the customer service and they just show me a tracking status that the item is already arrive in the local post office, but the tracking didn't show which country it is. So I dig a bit more from the tracking website and find out the item is actually in Belgium and couldn't be delivered. They clearly messed up the delivery and refused to apologise and ask me just wait. What a customer service! It seems that I will not going to get my parcel and money back either! So don't deal with company! I learned my lesson.

Date of experience: September 4, 2017
shamy z. — TomTop Rep
over a year old

Dear customer, thank you very much for your review, please kindly let me know your order number and email address, i will check for you and find out the reason why it can't be delivered or if it was just a misunderstanding, anyway please advise the necessary information to me as soon as possible.

Brazil
1 review
0 helpful votes
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Minha loja preferida no momento para compras na china, envio rápido. Até hj não tive problemas com a tomtop.

Date of experience: September 4, 2017
Portugal
2 reviews
1 helpful vote
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Tomtop 5 star
September 5, 2017

Hello.
My first order on Tomtop (order number AN17H08L4356-062TMH) was on 8 August 2017. I found it had some of the lowest prices of smartphones, tablets and all other gadgets, and some could also be shipped from warehouses inside EU for customs free concerns/surprises. However I tried my first order, a Xiaomi car camera, from CN warehouse and was delight to see that I had no problems or delays with customs and it took only 15 days to be delivered in my house in Portugal.
I am very pleased with my first order and made some more already. It is now one of my favourite online stores. It has some of the lowest prices I can find, the products are genuine, and shipping time is very good, and it seems it fantastic customs clearance.
Some of my friends are also starting buying their products from Tomtop.
I will continue buying from Tomtop for sure.

Date of experience: September 4, 2017
Italy
1 review
0 helpful votes
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Fast and reliable
September 5, 2017

It is now some years I buy from TomTop and I can say they are very reliable. Items are well packed and time of delivery is faster than normal.

Date of experience: September 4, 2017
Brazil
1 review
0 helpful votes
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Ótima loja recomendo
September 5, 2017

Excelente, preço, qualidade dos produtos bem embalados. Fiz duas compras uma chegou em perfeitas condições

Date of experience: September 4, 2017
Poland
1 review
0 helpful votes
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Good website
September 5, 2017

An intuitive search engine, a fast-acting website. I recommend to people who are looking forward to the occasion

Date of experience: September 4, 2017
Brazil
1 review
0 helpful votes
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No geral a experiência foi muito boa. Os preços são excelentes e o site é fácil de usar. No entanto, fiquei um pouco decepcionado com o pós-venda. Entre eu comprar o produto e o produto ser postado, se passaram cerca de 10 dias, um período consideravelmente grande.

Apesar disso, a entrega foi rápida e tudo estava ok. Recomendo a Tomtop!

Date of experience: September 4, 2017
Portugal
1 review
0 helpful votes
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5*
September 5, 2017

Excelent Shop to buy, great service and fast delivery, great experience, for sure i Will repeat... The product is explict and as they promise

Date of experience: September 4, 2017
Pablo F.
Spain
2 reviews
0 helpful votes
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Totalmente recomendable
September 5, 2017

La compra ha sido satisfactoria, el producto llego en perfecto estado y perfectamente protegido.Los plazos de entrega se han cumplido, en envio ha sido muy rapido.Los plazos de procesamiento han sido mas largos de lo necesario, debido a falta de stock.Deberian tener en cuanta el stock en el momento de hacer la compra para evitar esperas innecesarias.De todas formas totalmente recomendable, volvere a comprar en su tienda.

Date of experience: September 4, 2017
Brazil
1 review
0 helpful votes
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Ótima loja
September 5, 2017

Loja muito boa ótimos produtos e preços. Sempre que eu precisar irei compara nesta loja recomendo...

Date of experience: September 4, 2017
District of Columbia
1 review
0 helpful votes
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Rating
September 5, 2017

TOM TOM 5 star's for excellent service. I received my purchases on time and a good condition. I look forward to my next purchases.

Date of experience: September 4, 2017
Brazil
1 review
0 helpful votes
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100% Confiável
September 4, 2017

Não tenho o que reclamar, uma loja com preços agradáveis e o tempo de entrega é surpreendente rápido essa é a minha loja favorita!

Date of experience: September 4, 2017
Brazil
1 review
0 helpful votes
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Melhor site
September 4, 2017

Melhor site para compras amoooooooooooooo esse site, amei o envio e chegou rapido, agradeço pela boa equipe de vendas, produto excelente

Date of experience: September 4, 2017
Florida
1 review
0 helpful votes
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Ótimo
September 4, 2017

Estão de parabéns super atenciosos, produtos de ótima qualidade. Envio super rápido e seguro recomendo a todos.

Date of experience: September 4, 2017
Italy
1 review
0 helpful votes
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Unbelievable
September 4, 2017

Dopo aver pagato 20 euro per la spedizione in 3-4 giorni lavorativi, dopo aver atteso 10 giorni lavorativi e scritto diverse e-mail al servizio clienti senza nessuna risposta, oggi ricevo una mail dove mi si dice che è normale avere dei ritardi e che potrebbero passare ancora 7 giorni lavorativi di attesa! Unbelievable

Date of experience: September 4, 2017
shamy z. — TomTop Rep
over a year old

Dear customer, so sorry for making you wait such long time, now your order have already arrived in the destination country and will be delivered in the coming days.

GB
1 review
0 helpful votes
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Awesome selection and prices, cashback was quickly credited. Highly recommended. Will definitely be using again

Date of experience: September 4, 2017
Spain
1 review
0 helpful votes
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Xiaomi m365
September 4, 2017

He comprado un xiaomi m365 y aunque todavía está en proceso de envío, ya que, lo compré hace dos días; quisiera decir que estoy muy satisfecho con el servicio online de Tomtop y su rapidez para resolver problemas. Les pedí si podían cambiarme el producto por otro de distinto color y tras unas cuantas gestiones, me dijeron que no había problema alguno. Muchas gracias.

Date of experience: September 3, 2017
Thailand
1 review
0 helpful votes
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Great
September 4, 2017

Great Products with reasonable price. There are so many items to buy so I can compare with other sellers. I will buy again for cheaper items.

Date of experience: September 3, 2017

From the business

Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


tomtop.com
Shenzhen, GD, China
+141
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