TobiReviews 853

I ordered 5 jumpers/cardigans some months ago because I needed some warm clothes. They arrived after a couple of weeks (I live in Italy) they were just like they looked in the photos on the site. The quality is not the best but it's totally worth the price! One of my jumpers especially was AMAZING quality! I have been using them for months and I washed them quite a few time and they are still in perfect condition! I am going to be able to wear them also next year and the following years:)
Also I ordered a chunky silver necklace and that was maybe the only disappointment cause it was very light and almost felt like plastic. But again: for the price you can't complain, can you?!

After reading all these reviews, I was extremely nervous about ordering from the site. I have a cruise in a couple of weeks and needed some dresses, and this site has so much cute that I can't find anywhere else. With the 50% off I decided to give it a try. I ordered 6 dresses (totaling at $170). I ordered Monday morning and emailed customer service right away asking if the shipping in 3-5 business days stands true, since I have a party Saturday that I would love to wear one of the dresses to. They answered within the hour and let me know that it almost always will come in time... extremely friendly and helpful, not guaranteeing me anything or giving me false hope. So that was Monday, and I got all 6 dresses Thursday morning! They're just as cute in person! Just don't be expecting extremely high quality expensive materials. It's definitely worth the price though! Can't wait for the next pay check to roll in now that I completely trust the site:-)

I have ordered from Tobi several times, each time I have been slighty disappointed. This time around I ordered 4 things, each of which where not true to size. I am usually a small (26 waist, 32c bust) however everything is ALWAYS too big. When i go down to an XS it fits like a crop top, even if its not meant to be. My second complaint is that I ordered a dress and a shirt that were advertised as 'cream'. However, when i got them they were YELLOW. I understand that cream is yellow-ish, but the image on the site seemed a lot more white. And this is more yellow than any cream I have ever seen before. It's safe to say that this was my last ever purchase from Tobi.

Thirdly I just want to add that this is not worth the price. Yes, there are always promotions + free shipping but the products are still not worth it. Very cheap and never true to size

I was wary about using this website, given all the reviews. However, I have no major problems. I did order, using the 50% order, and was rather surprised with the prices and at how cheap it was; also, the free shipping to the UK. I placed my order on the 3rd March and received it today, the 11th, so there was no problems with the shipping time. However, the only downside was I ordered 3 things and when I received the email to say it was dispatched, one of my items was not dispatched with it (I was not charged for this). So when my package arrived, I was surprised to see a bracelet (which I did not order) was included and attached to a note that said sorry for any inconvenience. It would have been nice if Tobi.com had emailed to say that I was not receiving one of the items, but apart from this, I will use Tobi.com again the future.

I really like this site, I ordered during the 50% off store wide sale, so of course I ordered a few things. I spent about 200$ between 2 different orders I placed. The first one only took 3 days to get to me! 3 DAYS! I was super excited of course when I saw it at my door! I was a little hesitant and worried because of all the bad reviews but I noticed that the majority of the bad orders/reviews were from over seas. I reside in the US and can say the quality was what I expected, it is comparable to forever21. Which I'm okay with because during the sale that is around the same price I paid for my items. I would order again, but only during a sale. Some of the items are a little sheer as others noted. And I ordered two jumpsuits which looked incredible on the site of course, they are the same as in the picture but again, not amazing quality. The fabric is just "bleh". But I can say I got what I paid for, not bad but not the best. The hems are good, no loose threads or weird off-putting seems like others noted. I can say I like the items I received but again, not my fave.

Would not recommend - Very horrible experience ordering with Tobi. I ordered a dress and it was extremely poor quality. The dress has a see-through band that goes around the waist, and it doesn't even line up at the front! I did not want to pay to return it so I will have to keep this dress or spend more money to alter it.

The clothes may look cute online but don't be fooled, they are very low quality. I recommend you spend a little more and go elsewhere.

Reading the reviews of this website I was very unsure of buying anything. However taking advantage of a 50% offer I purchased 1 item. Although stated on the website there may be a "small" charge for handling I thought it's one small dress so it would probably be no charge or a very small one. £12.50 I now have to pay on top of what I paid for the item! This is a massive con and a complete rip off! I don't want to risk not paying and my item not being refunded so I feel I have no choice. Do yourself a favour and stay away from this awful site! This dress better be worth it when it arrives!

I don't usually write views for anything, but I'm making the effort to with this because I'm so appalled at the items I received.

I ordered a playsuit from the site and on opening the package, the zip came broken. After paying a huge customs charge (which i was unaware about as tobi does not make this clear on their site), I now have to return it and wait for my money back.
In addition to that, the shorts I ordered don't fit me despite me being a size 8 on bottom with a tiny waste. I just about squeezed into these high wasted shorts, so if you do for some ridiculous reason decide to order from this site, air with caution and order a size above WHATEVER YOU DO. The sizing is completely wrong.
I also bought a bodysuit which i'm unable to return as specified on their website, but again the sizing was wrong and the neck hangs well below my chest.
After spending about £100 including the customs charge, there is only one top which I want to keep.

I really do not recommend shopping on this site- I stupidly didn't look at the reviews before purchasing, but as you can quite clearly see, a LOT of people have had similar issues. Save yourself the money and hassle!

I received my order today. I am in the UK and it took just 12 days to arrive with standard free shipping which is great! Three out of six items are great, the other three not so much! I will list them here:

Aubrey Twist top - lovely!
Play Hard top - quality thinner than expected but love the print and shape so I will wear it
Lone Wanderer sweater - ordered this in both colours. It's not great, unfortunately. Probably suit a shorter person better, it just looks wrong on me. Quality is fairly poor, wonky stitching etc
Harlow tunic - I love this, it's like an open knit sweater and drapes nicely
Studly Greta tunic tank - again this is ok, I think I ordered the wrong size so won't be able to wear it

I ordered at 50% off with free delivery so I suppose I got what I paid for. Would I order again? No I wouldn't. I would much rather pay twice the price for better quality. It would not make sense to return the items I don't want as I paid customs fees and would have to pay international postage. I'll give them to friends who might get wear out of them.

Long story short - I bought a hoodie last week and never heard anything from them. I checked my account yesterday and it said they were processing my order. I check my credit card and it was charged so I assumed they were preparing to ship my order.

Today, I checked on my order again to see if a tracking number was up and to my surprise my order was cancelled. No email or notification what so ever. The item I had ordered was out of stock. Yet my credit card was still charged.

I immediately emailed their customer service and they respond by saying they don't have any orders under my email and if I had used a different email. They were unable to provide any help whatsoever and basically told me they couldn't do anything.

I had to call my bank and dispute the charge. Never again will I order from Tobi.com. They are the worst online clothing company.

Tobi.com, if you ever read this, here are some suggestions to improve.
1. If you cancel an order a customer makes, please CONTACT them and let them know.
2. And don't charge them if you have no intention of shipping them their order.
3. Better customer service. If you make a mistake, fix it. Don't tell your customer "there's nothing we can do."

So I ordered from this site and was freaking out after I read the reviews but I was pleasantly surprised. The clothes arrived very fast however they did remove 2 dresses from my order without any notification just by changing my order total on the site but after I emailed the customer care they got back to me super quick. Though the money hasn't been returned to my account they assured me it would be soon. And as for the clothes they were absolutely awesome and they sent me a free necklace for the dresses taken off my order and gave me a code for another 50% off my next order. So all in all I'll definitely be buying from them again. If you haven't yet you should give this site a try the clothes are so totally worth it