Tmart.comReviews 1,070

Very nice item for the price and shipping was fast.

I have signed up on Tmart for two year and I have ordered from Tmart upto now more than 10 times, They are very helpful, fast, and friendly. Good value items and service!

In my 1st review of Tmart.com, I complained about the customer service and (more importantly to me) the fact that the blue tooth ear piece I had ordered was used and not working. One would think that after 3 "chat" sessions, they would understand that I wanted a new ear piece that worked. Nope. A replacement was sent and it too was out of an open box and it doesn't work either. I'm out my dough, but it is not worth the hassle of dealing with this company again. Caveat emptor...

This is just what I've been looking for at a great price. LOVE

The dress was so great! High quality, lovely design!, I love tmart.

Just as described and awesome. This is the best site to shop with products at low prices!

Great job I ordered and received I'm very happy customer!

I ordered and paid a product 50 days ago. They did not even ship it. I contacted them many times, I spent a lot of time chatting with them, they always promise to mail the product in 1 - 2 days, but they do nothing. Yesterday I asked a refound. They refound me only 63% of the price I paid, instead of refounding 100% what I paid or instead of giving me some interest for using my money for 50 days.

I was ordering items from them for years, I was pleased with them, but lately I am having serious problems constantly.

Latelly their tactic is to send only a part of the order and the missing product never arrives. They promise you what you want, but they never keep their promises. They lie.
They will not refound totally the price you paid.
If you have warranty issues, they dont replace the product... but they promise.

After I posted my first review, TMart responded with an explanation that covered only half the truth and did not address their poor business practice. Although I do understand their need to defend TMart, I can and have equally provided content from their own website that points to this order including two wireless, stereo, earbuds. They have access to this information. My backup data is clearly documented in the online chat conversation log. That they posted a one sided defense is offensive.

This was not a high dollar order so my issue is not the money. Consumers need to know what they are dealing with though. In addition to their one-sided response is the refusal for a refund. This even when I offered to send the product back (with a pre-paid RMA).

Again, beware with this site. In the past I did order some products from them that arrived on time and were correct. I've also had situations with them (orders not arriving for many weeks, etc) that made me not to order. In truth, as the prices were so good I was willing to deal with that. This particular situation generates a warning to all consumers as to what you might experience if ordering from Tmart.com