TJ MaxxReviews 485

I absolutely LOVE this store.
They have such good finds and for great pricing.

The only downfall is that you will want to get EVERYTHING and then you are broke.:-)

Check out a recent review here --> https://youtu.be/1Zd7p_Fm9PU

I've shopped with TJX for years, it's one of my favorite places. I thought I would try the website because they had options that I wouldn't find in my local store. I purchased an item and didn't get a shipping notification, a week later my purchase was cancelled. While I understand that this is a scenario that can happen I asked for compensation for the inconvenience. Apparently they don't offer coupons to customers put in this situation, at other online stores when this has happened they at least offered a coupon for future use. So I won't be back and that really sucks.

I have done this mistake 3 times! And I will never do it again!

1st time... got a wrong item. On the receipt was my original purchase. Therefore. I could not return it! I have tried in 2 different stores. Staff was rude in both cases and customer service not very helpful.

2nd time... I did not receive one of my items... (and nothing instead of it) however... I was charged for that! After 3 weeks. Still waiting for the refund...

3rd time (and surely the last one)... I was told my order was shipped. But UPS after 3 days. Still disagrees with that. Claiming that they have not received my order! In adittion, my order (although I was charged) does not appear in my personal page in their website...!

Do not order anything from them! Tried it 3 times... 100% fail!

Save your money!

Love the store... I always shop there that's why I got myself a tjmaxx credit card... but I got confused of my bill so I called their costumer service... and the woman I was talking to gave me attitude... she made me feel I was dumb... maybe I was dumb at the time, that's why i said I'm confused... but she gave me this not very nice feeling... you should not treat your customers like that... and I've heard they were talking Filipino in the background... so loud... so rude... it change my view in tjmaxx... it used to be my favorite store...

I have been a customer of 9020 N Green Bay Rd
Milwaukee, WI for many years. I would like to thank Tina the manager for being so helpful and kind. She is patient with customers and attentive. A few days ago I had made a return and later noticed I wasn't refunded for one of the items. I went back the next day and Tina was the one who helped me. Tina took the time to resolve the problem with my return and did so in a very professional manner. She was very apologetic and sincere. Absolutely the best! Thank you Tina! Yuliya Fridman.

I used to shop and tjmaxx, marshalls and homegoods ALL THE TIME. I had the tjmaxx credit card for well over a year, never missed a single payment. Until one day, I made my payment but accidentally linked it to the wrong saved payment method, so I was two days late. I paid two days later as soon as I realized my mistake. Shortly afterward my card was canceled and I tried to talk to them to resolve it and get my card back to no avail. I will not be shopping or recommending this company ever again. I am very disappointed it has come to this.

This is my opinion you may agree or not but it's how I see it now. When T. J. Maxx first hit the high street some of the choices and bargins were brilliant no complaints and no competition. As for now the choice is not as good or cheap as it used to be bargains for the male seem to be scarce so does the choice as for some of the cloths etc on offer definitely from the cheaper end of the market and of course on line shopping etc the competition has become fiercer so they need to up their game or could end up the way other famous stores have!