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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,826
shipping
28,790
quality
29,350
This company responds to reviews on average within 1 day

Instant Feedback

530,911 reviews

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Massachusetts
1 review
0 helpful votes
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Great
March 15, 2025

Fast and precise tires were exactly as expected and lasted longer than expected

Date of experience: February 5, 2019
California
1 review
0 helpful votes
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Great Communication
March 15, 2025

Wonderful communication and the delivery dates workout very well

Date of experience: March 5, 2025
California
1 review
0 helpful votes
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Easy
March 15, 2025

It was a very easy transaction from start to pick up. I picked up my order and it was brought out to my car.

Date of experience: March 5, 2021
Florida
1 review
0 helpful votes
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Perfect as usual
March 15, 2025

As always, the purchase was easy, and prices were competitive.

Date of experience: March 5, 2025
Illinois
1 review
0 helpful votes
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3+ times to complete order
March 15, 2025

Couldn't find old account (recovery didn't work), couldn't create new account (page just sat there), and took 3 times to complete the purchase, due to something wrong with the ordering system ("down for maintenance"?). C'mon.

Date of experience: March 5, 2025
Florida
1 review
0 helpful votes
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Always Painless
March 15, 2025

Got a nail in my tire. Cant patch it because its on the sidewall. I can get an exact replacement by Friday shipped to my mechanic's place. Always painless!

Date of experience: March 5, 2025
Florida
1 review
0 helpful votes
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I know certain tire sizes in specific models are available but the tools on the site makes it difficult to locate them.

Date of experience: October 20, 2024
West Virginia
1 review
0 helpful votes
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Great deal
March 15, 2025

Ordered tires and arrived on time, very good product with good pricing! I'll always order my tires from Tire Rack

Date of experience: March 5, 2025
Minnesota
1 review
0 helpful votes
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WEBSITE WORKS GOOD
March 15, 2025

THE WEBSITE WORKS REALLY GOOD. WHAT CAN A GUY SAY BAD? THE SYSTEM TO SELECT A CAR WORKS PERFECT AND IT MATCHES UP A LOT OF DIFFERENT OPTIONS.

Date of experience: March 5, 2025
Michigan
1 review
0 helpful votes
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Fast safe service
March 15, 2025

Same as before fast and safe great prices good in stock items

Date of experience: March 5, 2025
Kentucky
2 reviews
0 helpful votes
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Fast,Easy and Great Prices!
March 15, 2025

TireRack has been now for years alway my go to resource when I need tires, Awesome Selections, Comparison tools and aligned with Great Installer Options, always easy, money saving and low, low frustration!

Date of experience: March 11, 2025
Rhode Island
1 review
0 helpful votes
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Always a pleasure.
March 15, 2025
Updated review

I am surprised at how well all my orders turn out. The wheels always come perfectly balanced and in perfect condition.

Date of experience: March 5, 2025

All is as it should be!
July 31, 2024
Previous review

All is as it should be!

Date of experience: July 21, 2024
New York
1 review
0 helpful votes
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Always great
March 15, 2025

Everytime I work with you all, experience is always wonderful

Date of experience: March 5, 2025
Texas
1 review
0 helpful votes
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How easy
March 15, 2025

All of my experiences with TireRack have been perfect I priced tires locally and the difference was insane. Bravo.

Date of experience: March 5, 2025
North Carolina
1 review
0 helpful votes
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Very good
March 15, 2025

Easy and effective. Super easy to navigate. And have great selection

Date of experience: March 5, 2025
Massachusetts
1 review
0 helpful votes
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Always great
March 15, 2025

Quick delivery easy customer service. Website easy to use. Great warranty for tires

Date of experience: March 5, 2025
California
1 review
0 helpful votes
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Great searching and information
March 15, 2025

Awesome browsing and understanding of tire ratings and being only website that is consistent.

Date of experience: March 5, 2025
Washington
1 review
0 helpful votes
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Simple and fast
March 15, 2025

Local tire fitter didn't have the tire type I was looking for, so I turned to Tire Rack. Easy to use and quick.

Date of experience: March 5, 2025
California
1 review
0 helpful votes
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History
March 15, 2025

I bought my tires here and don't see them in the history. Replacing one because of road hazard, and I believe they come with this warranty?

Date of experience: March 5, 2025
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you directly.

Nevada
1 review
0 helpful votes
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Huge fan!
March 15, 2025

I've always had great experiences with Tire Rack. Fair deals and Fast delivery

Date of experience: March 4, 2025