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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Fast and precise tires were exactly as expected and lasted longer than expected
Wonderful communication and the delivery dates workout very well
It was a very easy transaction from start to pick up. I picked up my order and it was brought out to my car.
As always, the purchase was easy, and prices were competitive.
Couldn't find old account (recovery didn't work), couldn't create new account (page just sat there), and took 3 times to complete the purchase, due to something wrong with the ordering system ("down for maintenance"?). C'mon.
Got a nail in my tire. Cant patch it because its on the sidewall. I can get an exact replacement by Friday shipped to my mechanic's place. Always painless!
I know certain tire sizes in specific models are available but the tools on the site makes it difficult to locate them.
Ordered tires and arrived on time, very good product with good pricing! I'll always order my tires from Tire Rack
THE WEBSITE WORKS REALLY GOOD. WHAT CAN A GUY SAY BAD? THE SYSTEM TO SELECT A CAR WORKS PERFECT AND IT MATCHES UP A LOT OF DIFFERENT OPTIONS.
Same as before fast and safe great prices good in stock items
TireRack has been now for years alway my go to resource when I need tires, Awesome Selections, Comparison tools and aligned with Great Installer Options, always easy, money saving and low, low frustration!
I am surprised at how well all my orders turn out. The wheels always come perfectly balanced and in perfect condition.
Easy and effective. Super easy to navigate. And have great selection
Quick delivery easy customer service. Website easy to use. Great warranty for tires
Awesome browsing and understanding of tire ratings and being only website that is consistent.
Local tire fitter didn't have the tire type I was looking for, so I turned to Tire Rack. Easy to use and quick.
I've always had great experiences with Tire Rack. Fair deals and Fast delivery
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you directly.