Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,780 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Karl H.
Unfollow Karl H.
Share Review
Report Review

Great
March 18, 2025

Always a pleasure ordering from tireRack! Great price and shipping

Date of experience: March 7, 2025
Virginia
1 review
0 helpful votes
Follow Anh V.
Unfollow Anh V.
Share Review
Report Review

Always satisfied
March 18, 2025

I have dealt with Tirerack since 2000. They never disappoint. The price and quality is pretty competitive.

Date of experience: March 7, 2025
Colorado
1 review
0 helpful votes
Follow McKenna K.
Unfollow McKenna K.
Share Review
Report Review

Great
March 18, 2025

Good tires free delivery! I just like saving money on tires!

Date of experience: March 7, 2025
Missouri
1 review
0 helpful votes
Follow Brian K.
Unfollow Brian K.
Share Review
Report Review

Great experience
March 18, 2025

Easy to use website with great deals. Not the first time and certainly will not be the last time I use the site.

Date of experience: March 7, 2025
Texas
1 review
0 helpful votes
Follow Caio C.
Unfollow Caio C.
Share Review
Report Review

Fast delivery
March 17, 2025

It was smooth, and faster than I thought. The Fox shocks are so good, so far I am very happy with the experience

Date of experience: March 16, 2025
California
1 review
0 helpful votes
Follow Thom R.
Unfollow Thom R.
Share Review
Report Review

Pep boyz
March 17, 2025

Couldn't deliver to my Encinitas, CA Pep Boys. Like last
Time. They said they should be on your installer list. Wasn't on my choices list

Date of experience: March 7, 2025
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention and a member of our team will be reaching out.

New Mexico
1 review
0 helpful votes
Follow SOCORRO R.
Unfollow SOCORRO R.
Share Review
Report Review

I tried to use PO box for billing (not shipping address and it would not t accept it.

Date of experience: March 7, 2025
North Carolina
1 review
0 helpful votes
Follow Jason F.
Unfollow Jason F.
Share Review
Report Review

My last purchase was for my mother-in-laws car because she seen how much I was saving using TireRack.com. I get tires sent to my house and I find a shop myself to install them. At least they can't jack up the prices on the tires.

Date of experience: February 7, 2025
New Jersey
1 review
0 helpful votes
Follow Ricardo Z.
Unfollow Ricardo Z.
Share Review
Report Review

Great tire place
March 17, 2025

Fast shipping great quality product.perfect fit.good tires

Date of experience: March 17, 2025
New Jersey
1 review
0 helpful votes
Follow ANTHONY H.
Unfollow ANTHONY H.
Share Review
Report Review

EZ
March 17, 2025

This was a straightforward purchase on my mobile device. Will use again.

Date of experience: March 7, 2025
Ohio
1 review
0 helpful votes
Follow James O.
Unfollow James O.
Share Review
Report Review

I bought a set of Vredestein Pinza ATs for my 2018 Diesel Colorado, and now at 51k mi on them I am very satisfied with their performance and tire life. I foresee an additional 10k before needing replacement.

I did have one instance with a road hazard where the puncture was in the sidewall of a tire within the 2yr window of the TireRack warranty. The replacement claim and the customer service response was seamless and fast.

I just now ordered a set of 5 Michelin X tires for my 1963 Morgan Plus 4. I am a committed TireRack customer, I hope this purchase of TireRack by Discount Tire doesn't diminish my enthusiasm in the future. I have future tire purchases planned for my other vehicles.

Date of experience: March 17, 2025
North Carolina
1 review
0 helpful votes
Follow Gregory N.
Unfollow Gregory N.
Share Review
Report Review

Easy deal
March 17, 2025

Have had tires shipped to various installers in the past. Always smooth transactions!

Date of experience: March 7, 2025
Alabama
1 review
0 helpful votes
Follow Stephen T.
Unfollow Stephen T.
Share Review
Report Review

This is the second- or third-time ordering tires. It is always easy, and prices are very competitive.

Date of experience: March 7, 2025
New Hampshire
1 review
0 helpful votes
Follow Robert O.
Unfollow Robert O.
Share Review
Report Review

First choice
March 17, 2025

Always easy to evaluate choices and prices are competitive

Date of experience: March 7, 2025
Pennsylvania
1 review
0 helpful votes
Follow Anthony S.
Unfollow Anthony S.
Share Review
Report Review

Great tires and great service. What more could you ask for when buying tires.

Date of experience: March 7, 2025
North Carolina
1 review
0 helpful votes
Follow Melissa X.
Unfollow Melissa X.
Share Review
Report Review

Outstanding!
March 17, 2025

Typical TireRack - Outstanding, exemplary and world class, high quality. No wonder I have been a happy customer for 30 years!

Date of experience: March 7, 2025
New York
1 review
0 helpful votes
Follow Frank H.
Unfollow Frank H.
Share Review
Report Review

Good
March 17, 2025
Updated review

Bought tires, delivered to shop for installation. I think you underestimate installation prices, or price for tires does not include balancing.

Date of experience: February 15, 2025

Very good
February 25, 2025
Previous review

Very good - but warning I needed 4 snow tires vs 2 is stupid. I blew one tire on the highway; I'm not buying 4.

Date of experience: February 15, 2025
Sweden
1 review
0 helpful votes
Follow Antonio G.
Unfollow Antonio G.
Share Review
Report Review

Awesome
March 17, 2025

Super convenient, awesome selection of options, great user interface

Date of experience: March 16, 2025
New Jersey
1 review
0 helpful votes
Follow Justin R.
Unfollow Justin R.
Share Review
Report Review

Easy
March 17, 2025
Updated review

I can save my car profile info for easy access. I can see reviews from others. I can do comparisons to tires - all make for easy shopping... I can then ship to my home address or to my mechanic (even if not listed here)

Date of experience: March 7, 2025

Lots of choices, but a good comparison chart to narrow...
April 25, 2024
Previous review

Lots of choices, but a good comparison chart to narrow my selection based on the criteria important to me (i.e. I don't care about snow traction since I have snow tires too so I look at wet/dry traction)

Date of experience: April 15, 2024
Ohio
1 review
0 helpful votes
Follow Isaac C.
Unfollow Isaac C.
Share Review
Report Review

Quick
March 17, 2025

Advice was good and delivery was fast. The tire performed as promised on a wet track

Date of experience: March 15, 2024