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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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I have dealt with Tirerack since 2000. They never disappoint. The price and quality is pretty competitive.
Good tires free delivery! I just like saving money on tires!
Easy to use website with great deals. Not the first time and certainly will not be the last time I use the site.
It was smooth, and faster than I thought. The Fox shocks are so good, so far I am very happy with the experience
I tried to use PO box for billing (not shipping address and it would not t accept it.
My last purchase was for my mother-in-laws car because she seen how much I was saving using TireRack.com. I get tires sent to my house and I find a shop myself to install them. At least they can't jack up the prices on the tires.
Fast shipping great quality product.perfect fit.good tires
This was a straightforward purchase on my mobile device. Will use again.
I bought a set of Vredestein Pinza ATs for my 2018 Diesel Colorado, and now at 51k mi on them I am very satisfied with their performance and tire life. I foresee an additional 10k before needing replacement.
I did have one instance with a road hazard where the puncture was in the sidewall of a tire within the 2yr window of the TireRack warranty. The replacement claim and the customer service response was seamless and fast.
I just now ordered a set of 5 Michelin X tires for my 1963 Morgan Plus 4. I am a committed TireRack customer, I hope this purchase of TireRack by Discount Tire doesn't diminish my enthusiasm in the future. I have future tire purchases planned for my other vehicles.
Have had tires shipped to various installers in the past. Always smooth transactions!
Always easy to evaluate choices and prices are competitive
Great tires and great service. What more could you ask for when buying tires.
Typical TireRack - Outstanding, exemplary and world class, high quality. No wonder I have been a happy customer for 30 years!
Bought tires, delivered to shop for installation. I think you underestimate installation prices, or price for tires does not include balancing.
Very good - but warning I needed 4 snow tires vs 2 is stupid. I blew one tire on the highway; I'm not buying 4.
Super convenient, awesome selection of options, great user interface
I can save my car profile info for easy access. I can see reviews from others. I can do comparisons to tires - all make for easy shopping... I can then ship to my home address or to my mechanic (even if not listed here)
Lots of choices, but a good comparison chart to narrow my selection based on the criteria important to me (i.e. I don't care about snow traction since I have snow tires too so I look at wet/dry traction)
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


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