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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,756
shipping
28,720
quality
29,280
This company responds to reviews on average within 1 day

Instant Feedback

529,892 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Great deal
March 20, 2025

Multiple purchases from this company. Always great. They stand by their warranty and quick delivery

Date of experience: March 10, 2025
Florida
1 review
0 helpful votes
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Went smoothly
March 20, 2025

I wanted to put decent tires on my dad's 1998 Honda Odyssey without breaking the bank so I purchased a set of Yokohama AVID Ascend GT and had Tire Rack deliver and install the tires at my office. It went smoothly and I have been very happy with the tires and after more than 15,000 miles I am still happy.

Date of experience: August 10, 2022
Michigan
1 review
0 helpful votes
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Thanks for quick service
March 20, 2025

Years ago plane tickets and hotel accommodation always great experience

Date of experience: March 10, 2025
California
1 review
0 helpful votes
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Sneaky tactics
March 20, 2025

The website ordering process shouldn't make it seem like I have to have the items installed at a vendor specified

Date of experience: March 10, 2025
Michigan
1 review
0 helpful votes
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Best Service
March 20, 2025

Tire Rack knows exactly you need, best service ever. They only need a phone call to make sure you are not buying the wrong tires.

Date of experience: March 10, 2025
Minnesota
1 review
0 helpful votes
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Quick and easy
March 20, 2025

Everything i order on here is simple i find what i need choose my payment options and go from there

Date of experience: March 10, 2025
Pennsylvania
1 review
0 helpful votes
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Always works out great and convenient. I work a lot and live out in the mountains. So tires delivered to the door is awesome.

Date of experience: March 10, 2025
Florida
1 review
0 helpful votes
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Easy and excellent
March 20, 2025

Fabulous and friendly. Ease if use through my phone. Just awesome

Date of experience: March 10, 2025
Maryland
1 review
0 helpful votes
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Great customer service
March 20, 2025
Updated review

I was buying some tires and I needed help with a gift coupon and I got help right away from a live chat member

Date of experience: March 10, 2025

Very easy process
January 11, 2025
Previous review

It was very easy to find the tire that I need for my car. Very easy to navigate the website and there is always a great selection of tires

Date of experience: January 1, 2025
Florida
1 review
0 helpful votes
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Great way to buy tires
March 20, 2025

Great selection of tires and helpful guidance to find the best tire for your needs.

Date of experience: March 10, 2025
Massachusetts
1 review
0 helpful votes
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Great CX
March 20, 2025

I love reading all the reviews people leave for the tires. Real-world feedback is the best,

Date of experience: March 10, 2025
Illinois
1 review
0 helpful votes
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Tires were great and long lasting. I do like the opportunity to compare tires, prices and other driver opinions.

Date of experience: March 10, 2025
Florida
1 review
0 helpful votes
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Only tire seller I will use.
March 20, 2025

Great experience buying high quality tires at good prices.

Date of experience: March 10, 2025
New York
1 review
0 helpful votes
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No title
March 20, 2025
Updated review

Everything went according to plan with no additional surprises

Date of experience: November 12, 2024

Good experience
November 22, 2024
Previous review

Good experience

Date of experience: November 12, 2024
Ohio
1 review
0 helpful votes
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Warranty issue
March 20, 2025

In 1997 I ordered 4 dunlop tires from tire rack, yes before the internet. One of them got a bubble in the tread in about a year and 10k or so miles. TTR told me to send it back so I did.They measured the tread wear on the bubble which was obviously thin and denied me any mileage credit for warranty as you claimed the tire was "worn out". The rest of the tire had 80% tread except the actual bubble. This was unethical and kept me from ordering from TTR again for about 20 years. Lets see how you do if I have a problem again.

Date of experience: June 6, 1998
Elise B. TireRack Rep
over a year old

We appreciate you bringing this to our attention and a member of our team will be reaching out to you.

Texas
1 review
0 helpful votes
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I did a whole review on this and submitted it. Then noticed it was a survey. Lol. Long story short. My kid picked up his first car/truck. 1984 Chevy C10. Tire rack had the rims and tires he wanted. I placed the order Monday at 1:40-1:45 pm. Tires were mounted and shipped Monday. Everything arrived in perfect condition. All Lugnuts and locks were secured inside the rims. Everything was perfect.

Date of experience: March 21, 2025
California
1 review
0 helpful votes
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Long time customer. Fast plus immediate Customerservice when required relative to specific tire. Trustworthy and convenient for females.

Date of experience: March 16, 2025
Pennsylvania
1 review
0 helpful votes
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Good deal
March 20, 2025

My last deal arrived very very late so they gave me a $100 credit which was much appreciated. My order today is 4 tires for my van that I only use one day a week, so I picked up 4 on clearance for $120 a tire which was GREAT 👍

Date of experience: March 10, 2025
Massachusetts
1 review
0 helpful votes
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Fast and easy
March 20, 2025

It was Convenient, I get all my tires from tirerack. I will use them again.

Date of experience: July 1, 2023
Pennsylvania
1 review
0 helpful votes
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Great Price,Great Customer Service
March 20, 2025

Customer since 9/16/213, at least 8 sets of tires, excellent experience

Date of experience: March 10, 2025