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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,790
shipping
28,754
quality
29,314
This company responds to reviews on average within 1 day

Instant Feedback

530,231 reviews

We monitor reviews for authenticity

New Hampshire
2 reviews
0 helpful votes
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Easy as always
March 23, 2025

Tire Rack has a fantastic selection of products, easy to use, and quick shipping.

Date of experience: March 13, 2025
Pennsylvania
1 review
0 helpful votes
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Best Online Site for Tires
March 23, 2025

Easy peasy, and the local install was perfect. Installed while I was at my office.

Date of experience: February 20, 2024
New York
1 review
0 helpful votes
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Never tired of Tire Rack
March 23, 2025

Quick reliable service and local installation. Third set of tires ordered and very satisfied every time.

Date of experience: March 13, 2025
Pennsylvania
1 review
0 helpful votes
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Marty
March 23, 2025

Quick and easy,how you just have to type in your year,make,model and trim and the information is there to sort out only what will fit

Date of experience: March 13, 2025
Florida
1 review
0 helpful votes
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🛞
March 23, 2025

Always excellent experience with my orders! I will always be a customer

Date of experience: January 13, 2024
Delaware
1 review
0 helpful votes
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Tires
March 23, 2025

Got aftermarket tires for my car that were cheaper than most shops. Speedy delivery as well, helped me out of a few pinches. Wouldn't shop anywhere else for tires.

Date of experience: April 4, 2024
Pennsylvania
1 review
0 helpful votes
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Very thorough
March 23, 2025

Our Company has purchased a great deal of tires from tire rack, never any problems-

Date of experience: April 25, 2024
Texas
1 review
0 helpful votes
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Awesome
March 23, 2025

Had to buy a tire last minute before and event, it was delivered promptly and mounted at a Discount Tire.

Date of experience: October 21, 2021
Illinois
1 review
0 helpful votes
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I've been a Tirerack customer for over 37 years. They continue to be my favorite place to get tires and related items. I purchased online using a desktop computer and the experience was great. I find using the site on your phone is not quite as nice.

Date of experience: March 13, 2025
Oklahoma
1 review
0 helpful votes
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Great customer service if have an issue. Prices are always comparable.

Date of experience: March 13, 2025
California
1 review
0 helpful votes
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Always fair
March 23, 2025

I have used TR before and will continue using it. Easy and convenient

Date of experience: March 13, 2025
New Jersey
1 review
0 helpful votes
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Tires uohi
March 23, 2025

Very easy and pleasant understanding of situation when it comes to customer satisfaction

Date of experience: March 13, 2025
New Jersey
1 review
0 helpful votes
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Last time I used you guys I got my tires the same day which was amazing

Date of experience: March 13, 2025
Pennsylvania
1 review
0 helpful votes
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Always easy and great pricing
March 23, 2025
Updated review

I received assistance from TR employee at DE location with purchase. Pick up is always easy.

Date of experience: September 1, 2024

Fast easy hassle free ordering
January 6, 2025
Previous review

Easy fast way to order tires for delivery or pick up. Great pricing.

Date of experience: December 27, 2024
New York
1 review
0 helpful votes
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Very helpful website
March 23, 2025

Very good customer service.
Good tire selection to choose from.

Date of experience: March 13, 2025
California
1 review
0 helpful votes
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Easy to use the site
March 23, 2025

Has everything you can think of and I have used them for last 3 purchases

Date of experience: March 12, 2025
Ohio
1 review
0 helpful votes
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Wheels were bent
March 23, 2025

Bought a set of wheels from tire rack and two of the wheels I got were bent

Date of experience: November 11, 2024
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused please send the details of the experience to [email protected].

Illinois
1 review
0 helpful votes
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Easy and to the point. Just As I expect from a tire company. Didnt try to.sell me stuff I didnt need.

Date of experience: March 12, 2025
TT
1 review
0 helpful votes
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I have been a customer of Tire Rack for years. I love the fast options, price, product quality, installation service options.

Date of experience: March 12, 2025
Virginia
1 review
0 helpful votes
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Great selection
March 23, 2025

Tires came in early third part put them on with no problem and lasted 35 thousand miles with no problem

Date of experience: March 12, 2021