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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,775
shipping
28,739
quality
29,299
This company responds to reviews on average within 1 day

Instant Feedback

530,071 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Great service
March 27, 2025

Fast shipping great quality good service, prices are outstanding

Date of experience: March 17, 2025
Florida
1 review
0 helpful votes
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It has always been seamless, which is why I return. They have the best tires and a compendium of reviews.

Date of experience: March 23, 2025
North Carolina
1 review
0 helpful votes
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Great website
March 27, 2025

Very easy site to navigate and see all the tires and sizes for my vehicle

Date of experience: March 26, 2025
New York
1 review
0 helpful votes
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Great Service
March 27, 2025

I called. They found my order and helped me to make a purchase

Date of experience: March 17, 2025
California
1 review
0 helpful votes
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So uncomplicated
March 27, 2025
Updated review

Great prices. You were recommended by my service provider. :)

Date of experience: March 17, 2025

The tire size on the car did not matched suggested...
December 24, 2024
Previous review

The tire size on the car did not matched suggested size.

Date of experience: December 14, 2024
New York
1 review
0 helpful votes
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Fast and convenient
March 27, 2025

Easy to find all the info needed about tires, informative, okay pricing.

Date of experience: March 17, 2025
South Carolina
1 review
0 helpful votes
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Dealt with Denny in wholesale for 20 years when I owned Star Motor Service in Charleston, SC. He always took care of us. Great guy!

Date of experience: March 17, 2025
Massachusetts
1 review
0 helpful votes
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Somewhat nervous about buying online. The web site and TR reputation overcame my nervousness and the overall experience was top notch.

Date of experience: March 26, 2025
New Jersey
1 review
0 helpful votes
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Same. Always great experience using tire rack. Quick and easy.

Date of experience: March 17, 2025
New York
1 review
0 helpful votes
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Great tires at great deals
March 27, 2025

Bought snow tires for my sons car and all season tires for my other sons car. Both tires were a great deal, and are very good tires. And I love the tire reviews and how easy it is to compare tires. And my install location

Date of experience: March 11, 2024
Georgia
2 reviews
0 helpful votes
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Bait and switch
March 27, 2025
Updated review

I ordered these tires on a Saturday. They called Monday, woke me up and said I couldn't use a virtual card and I would need to reorder. I have and now they are $100 more expensive.

Date of experience: March 17, 2025
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you directly.


Woot!
May 24, 2023
Previous review

Woot! Great company

Date of experience: May 24, 2023
Florida
1 review
0 helpful votes
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All previous experiences have been excellent, trust TR to provide good products, field tested reviews, coordinated install options, about as seamless as possible.

Date of experience: March 17, 2025
Illinois
1 review
0 helpful votes
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Great prices
March 27, 2025

Love to get my tires cheap and good Awesome customer service from tire rack

Date of experience: March 17, 2024
California
1 review
0 helpful votes
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Easy and good
March 27, 2025

Your price is great and fast delivery. You still have parts for my 2000 car model.

Date of experience: January 8, 2025
Delaware
1 review
0 helpful votes
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Easy as 1-2-3
March 27, 2025

Been using tirerack since 2005. Ease of use payment options and selection are key!

Date of experience: March 17, 2025
South Carolina
1 review
0 helpful votes
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Return customer, always the best prices and easiest experience.

Date of experience: March 17, 2025
Indiana
1 review
0 helpful votes
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Always a great experiance.
March 27, 2025

I have bought tires many times from here. Best Value and service around.

Date of experience: March 17, 2025
New York
1 review
0 helpful votes
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Great experience
March 27, 2025

The order came in the next day. I've been running the tires 2 years no problems.

Date of experience: June 17, 2023
New York
1 review
0 helpful votes
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Great service
March 27, 2025

Great service. Even called to verify tire size for aftermarket wheels. TY!

Date of experience: March 23, 2022
New York
1 review
0 helpful votes
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Love TireRack
March 27, 2025

Easy to order and great selection, i've been a customer for many years and with one exception it's been a good experience.

Date of experience: March 17, 2025