Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,690
shipping
28,654
quality
29,214
This company responds to reviews on average within 1 day

Instant Feedback

528,561 reviews

We monitor reviews for authenticity

Georgia
2 reviews
0 helpful votes
Follow Robert D.
Unfollow Robert D.
Share Review
Report Review

Bait and switch
March 27, 2025
Updated review

I ordered these tires on a Saturday. They called Monday, woke me up and said I couldn't use a virtual card and I would need to reorder. I have and now they are $100 more expensive.

Date of experience: March 17, 2025
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you directly.


Woot!
May 24, 2023
Previous review

Woot! Great company

Date of experience: May 24, 2023
Florida
1 review
0 helpful votes
Follow Thomas S.
Unfollow Thomas S.
Share Review
Report Review

All previous experiences have been excellent, trust TR to provide good products, field tested reviews, coordinated install options, about as seamless as possible.

Date of experience: March 17, 2025
Illinois
1 review
0 helpful votes
Follow Miguel M.
Unfollow Miguel M.
Share Review
Report Review

Great prices
March 27, 2025

Love to get my tires cheap and good Awesome customer service from tire rack

Date of experience: March 17, 2024
California
1 review
0 helpful votes
Follow Kevin N.
Unfollow Kevin N.
Share Review
Report Review

Easy and good
March 27, 2025

Your price is great and fast delivery. You still have parts for my 2000 car model.

Date of experience: January 8, 2025
Delaware
1 review
0 helpful votes
Follow Dwaine N.
Unfollow Dwaine N.
Share Review
Report Review

Easy as 1-2-3
March 27, 2025

Been using tirerack since 2005. Ease of use payment options and selection are key!

Date of experience: March 17, 2025
South Carolina
1 review
0 helpful votes
Follow Lauren C.
Unfollow Lauren C.
Share Review
Report Review

Return customer, always the best prices and easiest experience.

Date of experience: March 17, 2025
Indiana
1 review
0 helpful votes
Follow Martin K.
Unfollow Martin K.
Share Review
Report Review

Always a great experiance.
March 27, 2025

I have bought tires many times from here. Best Value and service around.

Date of experience: March 17, 2025
New York
1 review
0 helpful votes
Follow Gwendolyn C.
Unfollow Gwendolyn C.
Share Review
Report Review

Great experience
March 27, 2025

The order came in the next day. I've been running the tires 2 years no problems.

Date of experience: June 17, 2023
New York
1 review
0 helpful votes
Follow RICHARD H.
Unfollow RICHARD H.
Share Review
Report Review

Great service
March 27, 2025

Great service. Even called to verify tire size for aftermarket wheels. TY!

Date of experience: March 23, 2022
New York
1 review
0 helpful votes
Follow Carlos S.
Unfollow Carlos S.
Share Review
Report Review

Love TireRack
March 27, 2025

Easy to order and great selection, i've been a customer for many years and with one exception it's been a good experience.

Date of experience: March 17, 2025
Massachusetts
1 review
0 helpful votes
Follow Russell P.
Unfollow Russell P.
Share Review
Report Review

Flawless Deal
March 27, 2025

Delivered quick Install was easy and close to home at a very good price.

Date of experience: March 17, 2024
Texas
1 review
0 helpful votes
Follow Michael O.
Unfollow Michael O.
Share Review
Report Review

Easy Peasy - Thanks TR
March 27, 2025

Standard online shopping experience with this Co.
Tire Rack is a great place to purchase tires and the installation vendor
Service always goes smooth.

Date of experience: March 17, 2025
North Carolina
1 review
0 helpful votes
Follow Kyle U.
Unfollow Kyle U.
Share Review
Report Review

Good product selection
March 27, 2025

Good product selection and price. Quality reviews and ratings.

Date of experience: March 17, 2025
Pennsylvania
1 review
0 helpful votes
Follow paul Y.
Unfollow paul Y.
Share Review
Report Review

Great selection with lots of info
March 27, 2025

Love the site,Great product fast delivery quality product.
Thank you

Date of experience: March 17, 2025
Kentucky
1 review
0 helpful votes
Follow Jason Q.
Unfollow Jason Q.
Share Review
Report Review

Always a great experience, usually has the tires I need in stock and ships next day!

Date of experience: March 17, 2025
Massachusetts
1 review
0 helpful votes
Follow james B.
Unfollow james B.
Share Review
Report Review

Straight forward and easy!
March 27, 2025

It's always been the same. Great delivery speed and everything always comes as expected

Date of experience: March 17, 2025
District of Columbia
1 review
0 helpful votes
Follow Anthony Z.
Unfollow Anthony Z.
Share Review
Report Review

Always the best service
March 27, 2025

All of my tires are purchased through tire rack and service is always stellar

Date of experience: March 17, 2025
Louisiana
1 review
0 helpful votes
Follow Zack U.
Unfollow Zack U.
Share Review
Report Review

I3 tire replacement
March 27, 2025

Very easy to get low price and it comes quickly, typically the tires are great

Date of experience: March 17, 2025
New York
1 review
0 helpful votes
Follow Travis Z.
Unfollow Travis Z.
Share Review
Report Review

Great
March 27, 2025

Good, but please dear god let people search by wheel size instead of by make/model

Date of experience: March 17, 2025
Massachusetts
1 review
0 helpful votes
Follow Michael P.
Unfollow Michael P.
Share Review
Report Review

Excellent, simple
March 27, 2025

Tire Rack is the best. Their website is so easy to use. You cant do better anywhere else!

Date of experience: March 17, 2025