Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered these tires on a Saturday. They called Monday, woke me up and said I couldn't use a virtual card and I would need to reorder. I have and now they are $100 more expensive.
All previous experiences have been excellent, trust TR to provide good products, field tested reviews, coordinated install options, about as seamless as possible.
Love to get my tires cheap and good Awesome customer service from tire rack
Your price is great and fast delivery. You still have parts for my 2000 car model.
Been using tirerack since 2005. Ease of use payment options and selection are key!
Return customer, always the best prices and easiest experience.
I have bought tires many times from here. Best Value and service around.
The order came in the next day. I've been running the tires 2 years no problems.
Great service. Even called to verify tire size for aftermarket wheels. TY!
Easy to order and great selection, i've been a customer for many years and with one exception it's been a good experience.
Delivered quick Install was easy and close to home at a very good price.
Standard online shopping experience with this Co.
Tire Rack is a great place to purchase tires and the installation vendor
Service always goes smooth.
Good product selection and price. Quality reviews and ratings.
Love the site,Great product fast delivery quality product.
Thank you
Always a great experience, usually has the tires I need in stock and ships next day!
It's always been the same. Great delivery speed and everything always comes as expected
All of my tires are purchased through tire rack and service is always stellar
Very easy to get low price and it comes quickly, typically the tires are great
Tire Rack is the best. Their website is so easy to use. You cant do better anywhere else!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you directly.