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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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It was super easy and quick in October (my 1st order from TR), came back for a road hazard replacement, which the included coverage is reimbursing for.
Even was going to buy from another online tire retailer because there was a better offer, but would have had to paid for road hazard insurance there, so came back to TR because the insurance is included. A no-brainer...
So far really good, but ask me after shipping and install
Best tire selection, comprehensive performance information, and best place to buy tires. I been a customer for year and don't go anywhere else!
Clancy was very helpful and thoughtful. Appreciate his assistance on the phone!
THANK YOU!
IT WORKED GREAT FOR MY NEEDS IN LESS THAN ONE WEEK OF TIME THAT I WAS PRETTY SATISFIED AT THAT TIME, PROBABLY ABOUT 2-3 YEARS AGO.
I've been buying tires for my cars and trucks for 20 years with Tire Rack. Once I had a load range failure during installation and they overnighted a replacement tire to the garage.
This was my first time using tire rack and it was a seamless process and worked out cheap and above all, I got them to get it delivered and installed at a store that I regularly go
Felix was very helpful in helping me choose rhe right tire
Great service consistently, fast shipping no hassle no pressure, they just want to help
You get the tires that suit your needs. On all my vehicles from Corvettes, Mercedes Benz, Chevy Volt, 3500 express van Box truck and more over many years.
Staff stays on top of orders and helps you out anyway possible.
Got my tires on a good sale. Delivery was about a day and a half. Very satisfied.
Was able to make an informed decision due to all the info available on the website. Good selection and prices are competitive.
We always order Tire Rack tires. We've saved both money and time. Lightening speed shipping and the orders are always correct.
The road hazard coverage is amazing. I had 2 tire get damaged from curbs and pot holes. It was covered
Unfortunately, my previous experience with Tire Rack did not go super well. I was looking for a wheel/tire combination for my 2025 audi RS3. The website did not show any combinations for my vehicle, but a sales rep was able to contact his research team and create some wheel/tire combos.
Unfortunately, one wheel was delivered damaged, and the tires were not balanced correctly from your installation center. I had harmonic vibrations almost immodestly after my install. My dealership had informed me that 3 of the 4 tires were not round. I understand bad batches of tires happen and you guys did send me a replacement set, but then those tires were having trouble balancing in as well. It was hard to tell if the issue was the wheels or tires at this point. Unfortunately, this process was going on week 4 and I desperately needed a winter wheel solution. I asked if I could get a refund and the tire rack team was super helpful in my request.
This wasn't my first time buying wheels/tires from you guys and all my experiences but this one was fantastic.
Honestly if it wasn't for your amazing customer support team, I wouldn't be continuing to do business with Tire Rack.
Excellent customer service. I accidentally ordered four tires for my car that were the wrong size. Tire Rack caught the error, called me, cancelled the order, and directed me to the right size.! Thank you Tire Rack.
Bought tires on line, I Have my own install and balance equipment
I did have to enter credit card information 4X as pop ups interfered with the credit card data being saved. Need to add the credit card and hit a saved button to avoid this
There needs to be an online option to add military discount when using installers such as Discount Tire that have permanent military discount programs.
I love that there's a distribution center here in Minnesota. Even when I need to order things online they come promptly and I'm very happy with the service.
Great price and delivery lead time. Next day delivery makes it possible to order the tire and not have to experience too big of an inconvenience without the vehicle.
I've been purchasing from the Tire Rack since the mid 80's. This includes tires for street, auto-x and Club Racing. I have always recieved quality tires, excellent pricing, and knowlegable customer service.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

