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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,714
shipping
28,678
quality
29,238
This company responds to reviews on average within 1 day

Instant Feedback

529,007 reviews

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
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Awesome
March 30, 2025

Easy to order items and customer service is top notch - I would order from here again

Date of experience: March 20, 2025
Pennsylvania
1 review
0 helpful votes
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Had trouble getting my rebates
March 30, 2025

Email and called about my rebates. Tirerack said they would take care of the rebate. After i sent them my info. Never received my rebate. Contacted them a second time, was told i rebate was pasted the time to collect it. Really disappointed. With the way it was handled.

Date of experience: May 22, 2024
Elise B. TireRack Rep
over a year old

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.

Maryland
1 review
0 helpful votes
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I have purchased tires from Tire Rack for several different vehicles over the years. I do pretty extensive research on the best products and pricing. I rely on Tire Rack's detailed product reviews as part of this and always find their pricing to at least be competitive.

Date of experience: March 20, 2025
Jamaica
1 review
0 helpful votes
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Great shopping experiernce
March 30, 2025
Updated review

Great shopping experience. Website provided parts recommendations also.

Date of experience: March 16, 2025

Good website
March 27, 2025
Previous review

Good website

Date of experience: March 16, 2025
California
1 review
0 helpful votes
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A+
March 30, 2025
Updated review

Best prices fast shipping and quality items. I've never had a problem with my orders. Always happy.

Date of experience: March 19, 2025

Always a good deal and best prices!
March 12, 2025
Previous review

Online purchase is simple to use and selections are quality and good prices!

Date of experience: March 2, 2025
Florida
1 review
0 helpful votes
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Repeat customer, great experience every time! Knowledgeable staff assisted with answering detailed compatibility questions.

Date of experience: March 19, 2025
Ohio
1 review
0 helpful votes
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Tire
March 30, 2025

Everything was great from last experience. This why we buy again.

Date of experience: October 9, 2023
California
3 reviews
0 helpful votes
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Service and shipping of set of tires was fast, customer service on phone was great.

Date of experience: March 18, 2025
Louisiana
1 review
0 helpful votes
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Great deals found here!
March 30, 2025
Updated review

Found the tires at a very good price and install was timely. Looking forward to this scheduled.

Date of experience: January 12, 2024

IT WAS O.K
June 16, 2024
Previous review

IT WAS O.K. Easy to choose tires.

Date of experience: June 6, 2024
Washington
1 review
0 helpful votes
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Never disappointed
March 30, 2025

Parts were on time, reasonably priced and exactly as advertised.

Date of experience: March 19, 2015
Florida
1 review
0 helpful votes
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Great Company to deal with.
March 30, 2025

I have been dealing with y'all for years now. Always happy with the tires and the delivery times.

Date of experience: March 19, 2025
Maryland
1 review
0 helpful votes
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Great experience
March 30, 2025

Bought tires for my car. It was fast and easy.Always a great experience

Date of experience: March 19, 2025
California
1 review
0 helpful votes
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Helpful website, good selection.
March 30, 2025

Good experience overall, good value, good selection, well coordinated with America's Tires.

Date of experience: March 15, 2025
New York
1 review
0 helpful votes
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Great Service
March 30, 2025

Road Service claims are easy and straight forward. I'd recommend anyone to tire rack if they needed any tires

Date of experience: March 19, 2025
California
1 review
0 helpful votes
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Good
March 30, 2025

Arrived at shop as expected. Great way to buy tires. Will continue to get tires through tire rack.

Date of experience: March 19, 2025
Pennsylvania
1 review
0 helpful votes
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Good Experience
March 30, 2025

Easy website to navigate, plenty of delivery options. Good service.

Date of experience: March 19, 2025
Ohio
1 review
0 helpful votes
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Found the tires I wanted in the size I needed. Tire Rack is great for both of these.

Date of experience: May 19, 2026
New York
1 review
0 helpful votes
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As it should be
March 30, 2025

Quick, no monkey business like simple tire who sell you a tire then wont deliver wasting your time on a promise of $10 savings

Date of experience: March 19, 2025
Florida
1 review
0 helpful votes
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Return customer
March 30, 2025

2nd time ordering and sending tires to Discount Tires. Had a good experience with the first time around.

Date of experience: March 19, 2025
California
1 review
0 helpful votes
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Good job
March 30, 2025

Delivered as promised, on time and the right product, thanks

Date of experience: January 1, 2001