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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Email and called about my rebates. Tirerack said they would take care of the rebate. After i sent them my info. Never received my rebate. Contacted them a second time, was told i rebate was pasted the time to collect it. Really disappointed. With the way it was handled.
I have purchased tires from Tire Rack for several different vehicles over the years. I do pretty extensive research on the best products and pricing. I rely on Tire Rack's detailed product reviews as part of this and always find their pricing to at least be competitive.
Great shopping experience. Website provided parts recommendations also.
Best prices fast shipping and quality items. I've never had a problem with my orders. Always happy.
Online purchase is simple to use and selections are quality and good prices!
Repeat customer, great experience every time! Knowledgeable staff assisted with answering detailed compatibility questions.
Service and shipping of set of tires was fast, customer service on phone was great.
Found the tires at a very good price and install was timely. Looking forward to this scheduled.
Parts were on time, reasonably priced and exactly as advertised.
I have been dealing with y'all for years now. Always happy with the tires and the delivery times.
Bought tires for my car. It was fast and easy.Always a great experience
Good experience overall, good value, good selection, well coordinated with America's Tires.
Road Service claims are easy and straight forward. I'd recommend anyone to tire rack if they needed any tires
Easy website to navigate, plenty of delivery options. Good service.
Found the tires I wanted in the size I needed. Tire Rack is great for both of these.
Quick, no monkey business like simple tire who sell you a tire then wont deliver wasting your time on a promise of $10 savings
2nd time ordering and sending tires to Discount Tires. Had a good experience with the first time around.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.