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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Always easy to search, evaluate, compare and order. Plus good prices and 2-year road hazard protection.
The experience was good. Ordered tires. Got updates. Delivered on time. Installed by installer.
I had a tire damaged from a road hazard and the claims process was long and involved. Keep your receipts and expect to wait.
What you need, when you need, at a great price. It can't get any easier, especially for those of us that go through tires very fast.
If I need 1 or 4 of my special order tires, which are always in stock, they always ship for free and arrive within a couple of days. Prices are great and so easy to order online!
Tire Rack always has my specialty tire available. Shipping is fast and free!
This is my 4th or 5th order, no one beats them. Fast shipping too!
I usually know what I want, and I haven't had a tire shop come close to matching the Tire Rack price. I've bought tires for several vehicles - and even used the tire warranty once to fix a flat (never thought it would pay up - and it did quickly and easily)! Find a local independent tire shop to install for you but skip the high price tire shops and use Tire Rack!
Ordering was easy, price was good and tires were received quickly.
Team was very helpful in guiding me on the process to submit a warranty claim for a road hazard replacement on a new tire.
Easy process fast delivery tire came in good condition and easy payments
Very satisfied with a number of past purchases, will surely continue.
Last time I picked out tires that weren't quite right. The consultant saw the order and called with advice for the correct tires and handled the change seamlessly. Great customer service!
Excellent, I have been surprised how quickly things arrive
Convenient and easy to pay on time with affirm.third time purchasing
Always the best and love the reviews to help select from experiences!
Price, description, delivery, selection " I give it 5 thumbs up"
Tire Rack is user friendly! I am not good with car stuff but have never had an issue. Questions answered when I needed were answered quickly and completely. Highly recommend
Great site for tires! Assistance in selecting the right tire easy and accurate to use. I will use them again.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

