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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,710
shipping
28,674
quality
29,234
This company responds to reviews on average within 1 day

Instant Feedback

528,912 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Easy
March 31, 2025

Always easy to search, evaluate, compare and order. Plus good prices and 2-year road hazard protection.

Date of experience: March 21, 2025
Tennessee
1 review
0 helpful votes
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Multi-Repeat Customer
March 31, 2025

The experience was good. Ordered tires. Got updates. Delivered on time. Installed by installer.

Date of experience: March 21, 2023
Illinois
1 review
0 helpful votes
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Road Hazard Reimbursement
March 31, 2025

I had a tire damaged from a road hazard and the claims process was long and involved. Keep your receipts and expect to wait.

Date of experience: January 1, 2025
Louisiana
1 review
0 helpful votes
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Always right
March 31, 2025

What you need, when you need, at a great price. It can't get any easier, especially for those of us that go through tires very fast.

Date of experience: March 21, 2025
Michigan
1 review
0 helpful votes
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...
March 31, 2025

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Date of experience: January 1, 2022
Massachusetts
1 review
0 helpful votes
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My Special Order Tire Always In Stock
March 31, 2025
Updated review

If I need 1 or 4 of my special order tires, which are always in stock, they always ship for free and arrive within a couple of days. Prices are great and so easy to order online!

Date of experience: March 21, 2025

Great Service
March 24, 2025
Previous review

Tire Rack always has my specialty tire available. Shipping is fast and free!

Date of experience: March 14, 2025
Washington
1 review
0 helpful votes
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Go To Source
March 31, 2025
Updated review

This is my 4th or 5th order, no one beats them. Fast shipping too!

Date of experience: March 21, 2025

Always Great Value
March 5, 2025
Previous review

I usually know what I want, and I haven't had a tire shop come close to matching the Tire Rack price. I've bought tires for several vehicles - and even used the tire warranty once to fix a flat (never thought it would pay up - and it did quickly and easily)! Find a local independent tire shop to install for you but skip the high price tire shops and use Tire Rack!

Date of experience: February 24, 2025
North Carolina
1 review
0 helpful votes
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Ordering was easy, price was good and tires were received quickly.

Date of experience: December 2, 2024
New York
1 review
0 helpful votes
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Team was very helpful in guiding me on the process to submit a warranty claim for a road hazard replacement on a new tire.

Date of experience: March 21, 2025
North Carolina
1 review
0 helpful votes
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Fast and easy service
March 31, 2025

Easy process fast delivery tire came in good condition and easy payments

Date of experience: March 30, 2025
New York
1 review
0 helpful votes
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Very satisfied with a number of past purchases, will surely continue.

Date of experience: March 21, 2025
Virginia
1 review
0 helpful votes
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Helpful
March 31, 2025

Last time I picked out tires that weren't quite right. The consultant saw the order and called with advice for the correct tires and handled the change seamlessly. Great customer service!

Date of experience: August 15, 2022
New York
1 review
0 helpful votes
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Excellent, I have been surprised how quickly things arrive

Date of experience: March 21, 2025
New Jersey
1 review
0 helpful votes
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Good place to purchase
March 31, 2025

Convenient and easy to pay on time with affirm.third time purchasing

Date of experience: March 21, 2025
Maryland
1 review
0 helpful votes
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Always the best!
March 31, 2025

Always the best and love the reviews to help select from experiences!

Date of experience: March 21, 2025
Pennsylvania
1 review
0 helpful votes
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Great Place To Buy Tires
March 31, 2025

Price, description, delivery, selection " I give it 5 thumbs up"

Date of experience: March 27, 2025
Arizona
1 review
0 helpful votes
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Great experince
March 31, 2025

Outstanding customer service,fast shipping,easy and efficient return

Date of experience: March 21, 2025
Maryland
2 reviews
0 helpful votes
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First Place I Look
March 31, 2025

Tire Rack is user friendly! I am not good with car stuff but have never had an issue. Questions answered when I needed were answered quickly and completely. Highly recommend

Date of experience: March 21, 2025
Georgia
1 review
0 helpful votes
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Great Service
March 31, 2025

Great Service and fast delivery and good pricing, easy search

Date of experience: March 21, 2025
Illinois
1 review
0 helpful votes
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Fast, accurate service.
March 31, 2025

Great site for tires! Assistance in selecting the right tire easy and accurate to use. I will use them again.

Date of experience: March 27, 2025