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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Bought tires for 5 of my trucks and cars and will continue to use them.
Always good prices lots of choices and options quick delivery and free delivery including rebates available
Last time I ordered tires, price checkout and all that was great but after I ended up getting a flat I initially emailed customer service about it, the customer service rep was very clearly just using a script that didn't address any details with my specific situation. It didn't make sense in the context and was extremely frustrating. I finally called and got a good customer service over the phone with a different rep but it added a lot of stress and confusion to an already frustrating and stressful situation.
Easy and comprehensive method of purchasing tires. Always good.
Was easy to order online and shipped promptly. Tires were exactly what I was looking for
Great price, great selection, fast delivery, big discounts, and efficient ordering process. Thank you!
The last time I ordered a set of 4 tires on Dec/12/2024 I never even cut the straps until yesterday 03/21/25 and found 1 of the tires was damaged but when I called customer services I could ONLY get a discount if I purchase another tire. I don't think that was what I wanted to hear since the tires were brand new and never mounted. I supplied pictures indicating the damaged tire too. I made the mistake to buy them ahead of time but then again I never thought they were going to be damaged. The other thing is that the damage was on the inside where the white raised letters are and you could not see that side. The damage was only notice at the shop where they were getting mounted. I understand that they were purchased 3 months ago but the fact of the matter is that there were never even mounted. I was not happy with the way they handle my claim and I still had to get another tire since these are for an antique vehicle and the damage was very noticeable. Disappointed but I learned a good lesson.
Very good tires and nice ride very quiet and safe driving feeling.
Tires purchased feel great on my car. The comparison tool was very helpful
Top notch professionals Great communication.Easy to order from website
Dont recall, but was positive. Easy to navigate the site. All good.
Easy and fast, good place to find tires online. Service and shipping amazing. Thanks
Good place to buy tires. Fast Shipping, Easy to find just tires.
Best place for Hawk brake pads and best price. Good job so good
Great experience purchasing tires for my vehicle. Price is unmatched by other vendors.
Tire Rack is a great purchase experience.
Delivery of tires was suppose to happen the day before installation but tires didn't show up until next morning. I would have been nice to have had notification that the tires didn't deliver on time so I could have rescheduled appointment with Discount Tire. Communication could have been better.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


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