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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,713
shipping
28,677
quality
29,237
This company responds to reviews on average within 1 day

Instant Feedback

528,962 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Awesome tires at awesome prices
April 1, 2025

Bought tires for 5 of my trucks and cars and will continue to use them.

Date of experience: March 22, 2025
Missouri
1 review
0 helpful votes
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Wonderful
April 1, 2025

Not sure yet, i have not put the tires on the car yet. I will install all of them together

Date of experience: March 22, 2025
Pennsylvania
2 reviews
0 helpful votes
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I love using tire rack
April 1, 2025
Updated review

Always good prices lots of choices and options quick delivery and free delivery including rebates available

Date of experience: March 22, 2025

Always a great experience
March 2, 2023
Previous review

Always a great experience.

Date of experience: March 1, 2023
Wisconsin
1 review
0 helpful votes
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Last time I ordered tires, price checkout and all that was great but after I ended up getting a flat I initially emailed customer service about it, the customer service rep was very clearly just using a script that didn't address any details with my specific situation. It didn't make sense in the context and was extremely frustrating. I finally called and got a good customer service over the phone with a different rep but it added a lot of stress and confusion to an already frustrating and stressful situation.

Date of experience: March 19, 2025
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention and a member of our team will be reaching out to you.

California
1 review
0 helpful votes
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Great
April 1, 2025

So easy i did it again. 10/10. There isn't much else to say, I'm glad you're passionate about tires so I don't have to be.

Date of experience: March 22, 2025
Maryland
1 review
0 helpful votes
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Great selection & Easy purchase
April 1, 2025

Easy and comprehensive method of purchasing tires. Always good.

Date of experience: February 28, 2025
Texas
1 review
0 helpful votes
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Epic
April 1, 2025

Dealer wanted $2000 for rims I got rims and tires for less here.

Date of experience: March 22, 2025
New York
1 review
0 helpful votes
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Easy to order and ships promptly
April 1, 2025

Was easy to order online and shipped promptly. Tires were exactly what I was looking for

Date of experience: March 22, 2025
Florida
1 review
0 helpful votes
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Tires and such
April 1, 2025

Great! Ordered wheels and tires and was pleased with everything.

Date of experience: March 22, 2025
District of Columbia
1 review
0 helpful votes
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I can count on TIre Rack
April 1, 2025

Great price, great selection, fast delivery, big discounts, and efficient ordering process. Thank you!

Date of experience: March 22, 2025
Pennsylvania
1 review
0 helpful votes
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RECEIVED A DAMAGED TIRE
April 1, 2025

The last time I ordered a set of 4 tires on Dec/12/2024 I never even cut the straps until yesterday 03/21/25 and found 1 of the tires was damaged but when I called customer services I could ONLY get a discount if I purchase another tire. I don't think that was what I wanted to hear since the tires were brand new and never mounted. I supplied pictures indicating the damaged tire too. I made the mistake to buy them ahead of time but then again I never thought they were going to be damaged. The other thing is that the damage was on the inside where the white raised letters are and you could not see that side. The damage was only notice at the shop where they were getting mounted. I understand that they were purchased 3 months ago but the fact of the matter is that there were never even mounted. I was not happy with the way they handle my claim and I still had to get another tire since these are for an antique vehicle and the damage was very noticeable. Disappointed but I learned a good lesson.

Date of experience: March 21, 2025
Washington
1 review
0 helpful votes
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Great and very safe tires
April 1, 2025

Very good tires and nice ride very quiet and safe driving feeling.

Date of experience: February 22, 2024
Virginia
1 review
0 helpful votes
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Good search ability
April 1, 2025
Updated review

Tires purchased feel great on my car. The comparison tool was very helpful

Date of experience: March 1, 2025

Efficient
March 16, 2025
Previous review

Efficient. Accurate info

Date of experience: March 6, 2025
South Carolina
2 reviews
0 helpful votes
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No nonsense- all good
April 1, 2025

Top notch professionals Great communication.Easy to order from website

Date of experience: March 28, 2025
Florida
1 review
0 helpful votes
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Very easy
April 1, 2025

Very easy to understand the benefits of the tires I am choosing plus the website is very easy to use.

Date of experience: March 22, 2025
New Jersey
1 review
0 helpful votes
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Easy solution
April 1, 2025

Dont recall, but was positive. Easy to navigate the site. All good.

Date of experience: March 31, 2025
Florida
1 review
0 helpful votes
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Fast & Easy
April 1, 2025
Updated review

Easy and fast, good place to find tires online. Service and shipping amazing. Thanks

Date of experience: March 7, 2025

Fast & Easy
March 18, 2025
Previous review

Good place to buy tires. Fast Shipping, Easy to find just tires.

Date of experience: July 7, 2024
Mississippi
1 review
0 helpful votes
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Brake
April 1, 2025

Best place for Hawk brake pads and best price. Good job so good

Date of experience: March 22, 2025
Pennsylvania
2 reviews
0 helpful votes
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GT350 Tires
April 1, 2025
Updated review

Great experience purchasing tires for my vehicle. Price is unmatched by other vendors.

Date of experience: March 22, 2025

Tire Rack is a great purchase experience
October 17, 2022
Previous review

Tire Rack is a great purchase experience.

Date of experience: October 17, 2022
South Carolina
1 review
0 helpful votes
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Delivery of tires was suppose to happen the day before installation but tires didn't show up until next morning. I would have been nice to have had notification that the tires didn't deliver on time so I could have rescheduled appointment with Discount Tire. Communication could have been better.

Date of experience: March 26, 2025