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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,704
shipping
28,668
quality
29,228
This company responds to reviews on average within 1 day

Instant Feedback

528,782 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Return customer
April 2, 2025

I have previously purchased several tire sets and a tpms sensor. Always have had excellent service

Date of experience: March 23, 2025
Pennsylvania
1 review
0 helpful votes
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Easy way to purchase tires.
April 2, 2025

Easy website to review and purchase tires for any application.

Date of experience: March 23, 2025
Ohio
1 review
0 helpful votes
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TireRack has the best selection of tires, and their tests, ratings, and guides are invaluable. Also, free and fast shipping on tires.

Date of experience: March 23, 2025
Pennsylvania
1 review
0 helpful votes
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Tire Rack
April 2, 2025

Was okay previously. I used Discount Tire Direct on previous occasions

Date of experience: March 23, 2025
Pennsylvania
1 review
0 helpful votes
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Don't like new policy
April 2, 2025

You guys removed pick up tires at Delaware Location!

Date of experience: March 23, 2025
Tim J. — TireRack Rep
over a year old

Thank you for sharing your concern. The selected tire is not available in our Delaware location at this time and we don't expect to restock them in the near future. We do offer pick up for items we have in the Delaware location.

New York
1 review
0 helpful votes
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Smooth
April 2, 2025

Very good customer service experience and fully satisfied

Date of experience: March 23, 2025
New York
1 review
0 helpful votes
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Good nuff
April 2, 2025

Looked for tires, bought tires.

More characters to complete review

Date of experience: March 23, 2025
Tennessee
1 review
0 helpful votes
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Tire Rack is so easy to use and is the only place I am buying tires in future

Date of experience: March 23, 2025
Mississippi
1 review
0 helpful votes
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Easy process
April 2, 2025

Quick and easy tire purchase. Have purchased tires before.

Date of experience: March 23, 2025
Maryland
1 review
0 helpful votes
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Always easy to find
April 2, 2025

Always good quality and easy to navigate the website. The website is not overly complicated

Date of experience: March 23, 2025
New York
1 review
0 helpful votes
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Great tires
April 2, 2025

Fantastic value for my car that needs very expensive tires. Will continue to use tire rack for the value and savings.

Date of experience: March 15, 2025
Texas
1 review
0 helpful votes
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Easy website to use
April 2, 2025

Picking tires and shopping by size and features is super easy. The wheel selector made it easy to see a preview of my car.

Date of experience: March 23, 2025
Florida
1 review
0 helpful votes
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The best
April 2, 2025

The best service ever and the great tires all
The times...,,,,

Date of experience: December 12, 2019
Maryland
1 review
0 helpful votes
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One stop shop
April 2, 2025

Love how easy the site brings your available options to your fingertips, with details and videos of the tires in action.

Date of experience: March 23, 2025
Maryland
1 review
0 helpful votes
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Bought many tires for my car in the past, no complaints from me!

Date of experience: March 23, 2025
Connecticut
1 review
0 helpful votes
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Prior orders
April 2, 2025

Tire Rack has a great selection, ordering is east and delivery was quick!

Date of experience: October 21, 2022
New York
1 review
0 helpful votes
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Very easy to navigate, just wished for a little bit clearer language in the oder summary that the tire was going to be shipped to the installer I chose. Did appreciate being able to select the installer (Firestone) appointment time in the middle of the order placement though.

Date of experience: March 23, 2025
Virginia
1 review
0 helpful votes
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Purchased tires for my Jeep and it was a smooth transaction from the online purchase to the installation.

Date of experience: March 23, 2025
Wisconsin
1 review
0 helpful votes
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Another good deal
April 2, 2025

Hard to beat a full set of wheels/tires sent right to you ready to go!

Date of experience: March 23, 2025
Indiana
1 review
0 helpful votes
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Tire research can be difficult
April 2, 2025

It's annoying when Tired Rack ends your session while doing tire research

Date of experience: March 17, 2025